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Top Nail Salon

+1 626-331-4401
141 S Citrus Ave, Covina, CA 91723 United States of America
Open Today: 09:30 AM - 07:30 PM

Quick Facts About Top Nail Salon

Top Nail Salon place has both strengths and weaknesses, as mentioned in the comments above. In this analysis, we will explore these factors in detail.
One of the strengths of Top Nail Salon place is the positive feedback regarding certain nail technicians. Julie and Ann are mentioned multiple times as being amazing, top-notch nail technicians. Julie is specifically mentioned for her pedicures, which customers love. This positive feedback indicates that there are skilled and experienced technicians at the salon who provide excellent services. Additionally, the fact that one commenter has been going to the salon for three years indicates a level of customer satisfaction and loyalty.
Another strength of the salon is its good prices. This is mentioned by one commenter as being a positive aspect. Affordable prices can be a major draw for customers, particularly in a competitive market. The salon's ability to offer reasonable prices may help attract a larger customer base.
Additionally, the salon is commended for doing great nails with designs other than flowers. This indicates that they have a variety of options for nail art and are capable of catering to different customer preferences. The fact that they also take care of dry skin around the fingernails and ingrown toenails shows that they offer thorough and comprehensive services.
One weakness mentioned in the comments is the lack of licensing for all nail technicians. It is highlighted that only a few of the technicians know how to properly do their job. This raises concerns about the overall quality and professionalism of the salon. Customers value licensed professionals who are knowledgeable and skilled in their craft. The fact that there are concerns about the technicians causing pain or not fully painting toenails indicates a potential lack of training and attention to detail.
Another weakness mentioned is the noisy environment, with staff members talking amongst themselves. A noisy and distracting environment may not provide a relaxing and enjoyable experience for customers. This can be a major drawback for those seeking a tranquil salon experience.
Another weakness identified is the lack of communication regarding the customer's preferences. One commenter mentioned that the technicians did not ask how they wanted things done and instead went straight to work without consultation. This lack of communication may leave customers feeling dissatisfied and not fully in control of their experience.
Additionally, there is a negative comment regarding Ann's daughter being disrespectful with attitude. Customer service is a crucial aspect of any business, and negative interactions with staff members can significantly impact the overall customer experience. The commenter mentions being talked to in a sarcastic manner and feeling treated poorly. This indicates a potential issue with the professionalism and customer service skills of the salon's staff.
Other weaknesses mentioned include time management and the quality of the nail coatings. One commenter mentions that the gel nails and toes were done in 30 minutes, which might indicate rushed services. Furthermore, there are complaints about uneven nail coatings with streaks and holes. Inconsistent results and rushed services can leave customers dissatisfied and deter them from returning.
Despite these weaknesses, one commenter notes that their feet were amazingly done, indicating that some aspects of the services provided are of high quality. It suggests that the salon has the potential to deliver excellent results in certain areas.
In conclusion, Top Nail Salon place has both strengths and weaknesses. The positive feedback regarding certain nail technicians, good prices, variety in nail designs, and attention to dry skin and ingrown toenails are strengths. However, weaknesses such as lack of licensing for all technicians, a noisy environment, lack of communication, disrespectful staff, rushed services, and uneven nail coatings need to be addressed to enhance the overall customer experience and satisfaction.


Best TL Reviews

Not sure if all nail techs are licensed being that only a few of them now how to do their job. They don't care if they're filing your skin when they're doing their doing your nails. Either They don't paint your toenails fully or they hurt you when their cutting your toenails
I get my pedicure from Julie. She is amazing. Love her so much. Ana does my nails. Been my spot for 3 years now. Good prices. You will wait a bit but well worth the wait
This place does great nails with designs other than flowers. Many places don't take off the dry skin around my fingernails but they did a thorough job. I also have ingrown toenails that they took care of without hurting me. Not 5 stars only because they didn't really ask how I wanted things done... They just went straight to work based on either what they wanted to do or by copying how my nails already were (I'm not quite sure which). The shop was also noisy with the ladies talking amongst themselves.
Ann has been doing may Nails 4 over 25 years.
From LA TO COVINA. ????
SHE TOP NOTCH AND UNREPLACEABLE
I love this place but when I went Ann’s daughter was really disrespectful. When you get your nails done you want it to be how you want it, especially if your getting them done for an important occasion. I asked if she can make a nail even, she gave me attitude. When I was looking at my nails she said “are you done” with an very sarcastic attitude. The results ended up good, but I didn’t like how I was talked to, and treated.
EXCELLENT!! I didn't get her name, but she didn't mess around. She took care of me right away and got to work. Thorough pedi, and great trim and buff mani. Will return
Have known this lady Ann since she was in Los Angeles many years ago. She's a great nail technician. The shop is clean the staff is great and area is nice.
If you want to feel cheap, go here. They had gel nails and toes done in 30 minutes!
I did get cut on two separate fingers, they limit gel to French tip or color (so no designs, ombre etc.), limited gel colors, and uneven nail coating/finish (I have streaks and holes).
However, my feet were AMAZINGLY done...
Overall, they got the job done!

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Top Nail Salon Info

Amenities

Accessibility
  • Wheelchair accessible entrance
  • Wheelchair accessible parking lot

Today

Opening Hours

Monday Closed
Tuesday 09:30 AM - 07:30 PM
Wednesday 09:30 AM - 07:30 PM
Thursday 09:30 AM - 07:30 PM
Friday 09:30 AM - 07:30 PM
Saturday 09:30 AM - 07:30 PM
Sunday 09:30 AM - 07:30 PM

How to go there

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