Artisan Nail Salon

+1 610-567-3899

201 W Ridge Pike, Conshohocken, PA 19428 United States of America

Open Today: -

Quick Facts About Artisan Nail Salon

Artisan Nail Salon has a number of strengths and weaknesses based on the comments provided.

Starting with the strengths, it is clear that some customers have had positive experiences at the salon. One customer mentions that they were treated like royalty and appreciated the last-minute accommodation. The foot spa was also mentioned as being relaxing and enjoyable. Additionally, the staff is praised for providing a great pedicure and a soothing environment with no TVs. The fact that a customer mentions being a repeat visitor and having a positive experience multiple times also suggests a level of consistency in their services.

Another strength mentioned is the customer service provided by the staff. One customer praises the owner for taking her time and doing a great job on a complicated nail design. Another customer mentions that the staff is friendly, enhancing the overall experience. It is important for a salon to have friendly and attentive staff, as this contributes to customer satisfaction and loyalty.

On the other hand, there are some notable weaknesses mentioned in the comments. One customer had a negative experience from the moment they walked in the salon. They were not greeted and felt unwelcome. The lack of a warm welcome and basic politeness can be a major turnoff for customers and reflect poorly on the salon. Another customer also had a negative experience, stating that they were turned away for a specific service because the salon was too busy. This lack of flexibility and accommodation can leave customers feeling frustrated and undervalued.

Another weakness mentioned is inconsistency in the quality of services. One customer mentions that their acrylic nails were crooked and had bubbles, which indicates poor craftsmanship. Additionally, another customer had a negative experience with their dipped powder manicure and pedicure. They mention that the salon was understaffed, resulting in a long wait time. The customer had issues with the pedicure process, including excessive scrubbing that led to raw and peeling skin on their feet. They also mention that their cuticles were not properly attended to during the manicure. Inconsistency in service quality can be a major drawback for a nail salon, as it can lead to dissatisfaction and a loss of customers.

Pricing is another aspect that can be seen as a weakness. One customer mentions that the salon is a little pricey for the quality they received. This suggests that the salon may not offer good value for the prices they charge. Customers expect to receive high-quality services for the prices they pay, and if this expectation is not met, it can lead to negative reviews and a decline in customer satisfaction.

In conclusion, Artisan Nail Salon has strengths in terms of accommodating last-minute appointments, providing relaxing foot spas, and offering good customer service. However, there are weaknesses in terms of inconsistent service quality, lack of flexibility, and potential pricing issues. These weaknesses should be addressed to ensure customer satisfaction and loyalty.

Best TL Reviews

Last minute and they treated me like royalty. The foot spa was relaxing and that rub is to die for. My nails haven't been done since August so this was needed! Thanks

I would give zero stars if allowed. I walked into the shop was not even greeted. Yes they were busy but no one even said hello. I was a walk in and was looking to get dip removed. When someone finally said something to me it was, what are you here for? Not how many I help you. When I stated I wanted to get the dip removed they stated we are to busy for that. Not I'm sorry maybe try tomorrow or another day we are booked for today. Just we don't have time for that. Very rude and not welcoming at all. I went down the road to another nail salon. Walked in was greeted right away and sat right away. They were busy as well but in good practice take the money when it is going to be given. Don't treat customer like an inconvenience.

Great Pedicure!! Very relaxing. Soothing music. And my Favorite Part No TVs!!!!

I'll definitely be back.

Thank you Eileen and Staff!

Back for my 3rd time today. There is now a TV. (my only complaint)

Tracy did was great! Mani/Pedi....Thank you!

Love my nails! It was $45 for a new acrylic set.

First time at this place. Customer service is ok. Clean and decent place. Although I’m not totally satisfied, I’m not unhappy. My acrylic nails look crooked and a couple of them could have used more powder., plus I’m starting to see a couple of bubbles forming. On the other hand, the lady that did my pedi did a good job. She worked meticulously and took her time. My feet felt fresh and relieved and looking good. I little pricey for the poor quality on acrylics.

Absolutely love this place. Made an appointment the same day and they took me as soon as I walked in. One of the best dip powder manicures I’ve ever had. The staff is also extremely friendly. Will definitely be back!!

Great service! My nails were a little complicated and the owner really took her time and did a great job. Highly recommend ????

Well it took me over 2 hours to get a dipped powder manicure and regular pedicure. I arrived on time to my appointment, waited 20 mins before I got taken back, then another 20 mins of my feet just being in the hot water sitting in the pedicure chair. They were way too understaffed, bouncing from me to other clients. They scrubbed my feet so hard with a brush it made my skin raw on my 3rd toe. I left with my skin peeling all on the edges of my feet (as you can see on my pinky toe as well). For the dipped powder manicure, they didn’t clean my cuticles or even push them back. Just put the powder on very unevenly until I said something, which then she kept fixing it. Sad - I won’t be going back. Plus it was pricey for both.