Quick Facts About Nancy's Nails
Strengths:
1. Clean and comfortable environment: The comment indicates that Nancy's Nails is a nice and clean place, creating a pleasant and hygienic atmosphere for customers.
2. Good reputation and customer recommendations: The commenter mentions hearing good things about Nancy's Nails, suggesting that the salon has a positive reputation and is known for its quality work.
3. Walk-in availability: The ability to walk in without an appointment is a convenience for customers, allowing them to receive services on short notice or without prior planning.
4. Fair prices: The salon is praised for its affordable prices, which can be a significant strength for attracting customers who are looking for value for money.
5. Friendly and professional service: The staff at Nancy's Nails is described as friendly, kind, and courteous. This positive customer service experience is a strength that contributes to a comfortable environment for clients.
6. Flexibility and accommodation: The salon is mentioned to be able to fit customers in on the same day, indicating a degree of flexibility in handling customer appointments.
Weaknesses:
1. Miscommunication between front of house and nail technicians: The comment suggests there was confusion concerning the specific services desired. This miscommunication could potentially lead to customer discomfort and dissatisfaction. Improved communication between staff members could help avoid such situations.
2. Durability of dip products and matching polishes: One customer suggests that the dip products and matching polishes used at Nancy's Nails do not last long for them. This indicates that there may be some issues with the longevity or quality of these particular products, leading to a potential weakness in the salon's service.
3. Inconsistent business hours: One comment mentions that Nancy's Nails was closed earlier than expected, causing inconvenience for an individual who traveled specifically for their services. This inconsistency in business hours can lead to customer dissatisfaction and may result in lost business opportunities. Clearly communicating and adhering to set business hours is crucial to maintain customer trust and loyalty.
Overall, Nancy's Nails demonstrates several strengths that contribute to a positive customer experience, such as cleanliness, good reputation, affordability, and friendly service. However, there are a few weaknesses that should be addressed, such as improving communication between staff members to avoid customer discomfort, addressing any issues with the durability of certain products, and ensuring consistent and reliable business hours to avoid inconveniencing customers. By addressing these weaknesses, Nancy's Nails can further enhance its strengths and continue to attract and retain satisfied customers.
Best TL Reviews
We liked our experience, overall. Nice clean place. I hear good things about them and their work which is why we dropped in. Was able to walk in without an appointment. This was my tweens first time having her nails done and she was mostly happy. I think there was a little confusion about what all she wanted done between the front of house and the actual person doing the work which made things a little uncomfortable after the correction but otherwise okay, alright.
Here for the honest review.. Friendly service, great prices. Fantastic pedicure! Love they can always get me in but honestly their dip products and matching polishes don’t last that long for me. I’ll be back in a pinch.
They diva great job on nails. Nice shape, not too thick. Very clean shop which I appreciate. Fair prices too.
The owners are like family, and they always treat me the same way. I live in Lake County now, but I still travel to see them because that's how much I appreciate them and their quality services. ♡
Always do a great job and customer service is a plus!
Usually. An fit me in on the same day .
Kind and courteous and professional, very comfortable environment. Thank you.
I always come here. Today is Saturday 12/10 and I got here at 5pm and they’re supposed to be open but are closed. I drove far expecting them to be open as they should. Change your hours if you’re going to be closed early now.
Awesome job! We are return customers brought in my gma for a pedi too!!
Nancy's Nails Info
Amenities
Accessibility
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Wheelchair accessible entrance
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Wheelchair accessible parking lot
Planning
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Appointments recommended
Today
Opening Hours
| Monday | 09:00 AM - 07:00 PM |
|---|---|
| Tuesday | 09:00 AM - 07:00 PM |
| Wednesday | 09:00 AM - 07:00 PM |
| Thursday | 09:00 AM - 07:00 PM |
| Friday | 09:00 AM - 07:00 PM |
| Saturday | 09:30 AM - 06:00 PM |
| Sunday | Closed |
How to go there
Location
Places