Quick Facts About Hollywood Nails
Hollywood Nails has garnered mixed reviews from customers, with both positive and negative comments about their services. In order to analyze the strengths and weaknesses of the salon, we will examine the comments provided and highlight key points.
One of the biggest strengths of Hollywood Nails mentioned by customers is their ability to accommodate last-minute appointments. This flexibility is praised by customers who were able to get nail services without prior reservations. Additionally, many customers appreciate the quality of the nail work, describing it as "masterful" and "flawless." The positive feedback suggests that the technicians at Hollywood Nails are highly skilled and produce great results.
The cleanliness of the salon is another strength mentioned by customers. The salon is described as clean, which reflects positively on the overall experience and sets a high standard for hygiene. Additionally, friendly and professional staff are highlighted as a strength of Hollywood Nails. Customers mention that the staff is accommodating and provides good customer service.
Reasonable prices are also mentioned as a strength of Hollywood Nails. Customers appreciate the affordability of the services and consider it a positive aspect of their experience.
However, there are several weaknesses highlighted in the comments as well. One recurring complaint is the inconsistent charging practices of the salon. Customers mention that prices often vary, leading to confusion and dissatisfaction. This inconsistency in pricing is seen as a rip-off by some customers, which tarnishes the salon's reputation. Another weakness mentioned is the lack of transparency about pricing changes. Some customers feel that they are not informed upfront about additional charges and find out during the service, leading to a negative experience.
Another weakness mentioned is the unprofessional behavior of the salon owner. One customer mentions being humiliated and asked to leave the salon after questioning the price changes. This type of incident reflects poorly on the salon and creates a negative impression.
Another weakness mentioned in the comments is the long wait times, even with appointments. Some customers express frustration at waiting for extended periods, which suggests that the salon may struggle with managing their appointments and customer flow.
Furthermore, there are mixed views regarding the language barrier at Hollywood Nails. While some customers appreciate the presence of bilingual staff members, others mention a "busy sweatshop" feel to the salon with limited English-speaking workers. This may lead to difficulties in communication and potentially impact the overall customer experience.
In summary, Hollywood Nails has several strengths, such as accommodating last-minute appointments, providing high-quality nail work, maintaining cleanliness, and offering friendly and professional customer service. However, there are several weaknesses, including inconsistent charging practices, lack of transparency, unprofessional behavior from the owner, long wait times, and potential language barriers. These weaknesses can impact the overall customer experience and should be addressed by the salon to improve their reputation and customer satisfaction.
Best TL Reviews
How was Hollywood Nails Google asks me. How was Hollywood Nails? Hollywood Nails was AMAZING! So I've been looking for a place to call "My Nail Place" and I have found it. I came in on a last minute whim without an appointment. They took me right away
And let me tell you. I. PUT. MY
NAIL. TECH. TO. WORK! She removed my previous full set which was still pretty new (but had to go) and did a new set of acrylics. HER WORK WAS MASTERFUL. Even when I absent mindedly dropped my phone and picked it up with wet acrylic nails, she simply fixed MY mess up and finished. Her work is flawless. Ill take better pics later but for now I'm off to show off my new ????
I was told that appointments HAVE TO BE MADE. It is the door. I made an appointment with Peter at 2pm. He called me prior and I told him I'd be there soon. I walked in at 2pm. A woman walked in without an appointment sat down with Peter and he began her manicure.
These people are rude and money hungry. Their customer service is horrible. Since when don't you let the customer know what's taking place to allow them the opportunity to reschedule?
I will not be returning to this salon.
John, Lenny and Tina are my Favorite. As long as you have an appointment you are good. The salon is clean and the service is great!
I love this place - highly recommend! Friendly, professional, consistent and good prices.
I can’t believe I have been coming to this place for two years. Not only are they unprofessional. They’re extremely inconsistent with their charging. This business is a rip off. With basic word they are ok but i patronized their business out of proximity to my house. They are NOT good with up to date and in style designs. I continued to spend my money here out of the kindness of my heart. Some of the techs are considerate and kind. The “owner” put me out of his salon because i asked him to give his customers transparency on why the price ALWAYS changes from what is presented at time of service. If you are asking for anything out of their “range” they do not tell you up front and they in the middle of your service. Every single time i have been to this business in 2020 the price was different. I have the charges on my account to prove it. I have been in business for the last six years and the LAST thing that I would do yo a consistent customer is humiliate them in front of a FULL store. I will be sharing this with my attorney because I felt humiliated and scammed out of 57 dollars for a pedicure.
The guy John done a great job and the lady who done my pedicure she done a great job as well I had to get my nails cut down because of work I'm a chef so certain places want your nails to be really short I started a new job and they ask me would I mind cutting my nails down my reply no problem???? my nails where three times the length before???? but go visit Hollywood Nails
I love ❤️ this place. Me and my daughters go here to get dolled up ???????? Molly is our nail technician she's very patient with us can't ask for better service ????
Seems very popular and always busy. Prepare to wait a while, even if you have an appointment. There is a very "busy sweatshop" feel to the business, though a few of the workers speak a little English. They have male AND female workers, which I really like, as this shop is less likely to give male customers the "strange eye".
As far as the quality if work, I've visited this place twice, seen 2 different workers, both times for manicures which turned out fine, no complaints so far.
Place Pictures
Hollywood Nails Info
Amenities
Health & safety
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Appointment required
Accessibility
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Wheelchair accessible parking lot
Today
Opening Hours
| Monday | 09:30 AM - 06:30 PM |
|---|---|
| Tuesday | 09:30 AM - 06:30 PM |
| Wednesday | 09:30 AM - 06:30 PM |
| Thursday | 09:30 AM - 06:30 PM |
| Friday | 09:30 AM - 06:30 PM |
| Saturday | 09:00 AM - 06:00 PM |
| Sunday | Closed |
How to go there
Location
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