Quick Facts About D N Nails Spa
DN Nails Spa appears to have both strengths and weaknesses based on the comments provided.
One of the main strengths mentioned by customers is the quality of the nail service provided by the technicians. Sang and Yen, in particular, are praised for their attention to detail, gentleness, and ability to replicate desired designs from pictures. Customers also appreciate that the prices are reasonable for the area, indicating good value for money.
Another strength highlighted is the overall pleasant atmosphere of the salon. Several customers mention the great vibe and down-to-earth nature of the staff. The availability of drinks upon request is also appreciated, adding to the overall positive experience.
The salon is also commended for offering a wide variety of services beyond just nails, such as waxing and micro-blading. This versatility allows customers to address multiple beauty needs in one place.
On the other hand, there are also notable weaknesses mentioned in the comments. One customer experienced severe nail discoloration and pain after getting a white set of nails. The manager's hostile response and refusal to provide a refund is cited as a significant issue, as it demonstrates poor customer service. The lack of apology and effort to resolve the problem disappoint the customer.
In addition, a longtime customer expresses dissatisfaction with the service quality during their last visit. They mention experiencing bloody spots around their nails and a painful ingrown during a pedicure. These issues detract from the overall positive experience they had previously with DN Nails Spa.
Lastly, it is important to note that one comment mentions the salon being the "best job" they have ever had. However, it is unclear whether this refers to the quality of the nail service or if it is an unrelated statement praising the establishment as a whole.
Overall, DN Nails Spa has strengths in terms of quality service, reasonable prices, a pleasant atmosphere, and a wide range of services. However, there are definite weaknesses in the form of poor customer service, inconsistent service quality, and negative experiences that may need to be addressed by the salon to maintain customer satisfaction and loyalty.
Best TL Reviews
First time coming here and I will definitely be coming back! Sang did my nails and he was phenomenal. He took his time and was gentle. I showed him a picture and he did my nails exactly like the picture. The prices are also very reasonable for the area.
On Saturday January 28 I came in to do gel-x and I left with a full white set (pictured below). Sunday was fine but once Monday (January 30) rolled around I noticed the tip of some nails were a light yellow, I didn’t really think much of it until mid-day they all got worse. By Monday night they were a very faint orange, by Tuesday (January 31) morning they were maybe light orange by end of day Tuesday they were completely orange, EVERY SINGLE FINGER, some nails started to hurt. I came in to speak to someone and I got the manager, she immediately became hostile once I brought up a refund and just started getting loud with me. Basically saying “that’s what happens when you get white nails”. I’ve been getting my nails done for YEARS I have done all sorts of colors, shapes and sizes, my nails have never discolored. Instead of treating me like a human being and giving me good customer service, she tells me, “You can remove the nails, but you have to pay”. Now why would I pay for something that is at fault of the nail salon. I got no apology just hostility, she had no intention of helping me. Very disappointing.
I’ve been doing my nails in this salon for 4 years and I always leave very pleased after each visit. My pedicures are always nicely done and the work on my hand nails are always just as I want them.
Absolutely LOVE my nails! I used Yen as my nail tech and she was super sweet and took her time making sure my nails were perfect. Definitely recommend DN Nails ????
Love this locally-owned, Cooper City favorite. The whole staff does good work and can always “nail” my daughter’s latest Pinterest designs. Twinning holiday nails with my daughter.
I started going to DN nails about 1 1/2 years ago. After some research I quickly settled on having Hani do my dip manicure and pedicure. Last week I went in and it will definitely be my last visit. I would often leave with a few bloody spots around my nails, but this last time 7 of my fingers were bloody. It was painful and my hands did not look nice with all of the cuts! But my biggest issue is that the pedicure resulted in a disgusting ingrown. I have never had any issues with this in the nearly 20 years I’ve been doing my nails. I now have to go to a podiatrist to treat the awful condition my toe was left in. This is so disappointing, but I can’t ever go back here
I absolutely LOVE D&N... I have been a loyal client for as long as I can remember & wouldn't trust my nails, feet, waxing or lashes to anyone else. The atmosphere is a great vibe, with drinks available upon request. They are chill and down to earth yet 100 percent professional... Such a wide variety of services all in one place including micro-blading by Na... Would highly recommend ????
Everything was fabulous at DN nails. It's the best job I've ever had, and I have been having my nails done for 30 years.3/2/23 still the best ever!
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D N Nails Spa Info
Amenities
Accessibility
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Wheelchair accessible entrance
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Wheelchair accessible parking lot
Planning
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Appointments recommended
Today
Opening Hours
| Monday | 09:30 AM - 07:30 PM |
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| Tuesday | 09:30 AM - 07:30 PM |
| Wednesday | 09:30 AM - 07:30 PM |
| Thursday | 09:30 AM - 07:30 PM |
| Friday | 09:30 AM - 07:30 PM |
| Saturday | 09:30 AM - 07:30 PM |
| Sunday | 10:00 AM - 05:00 PM |
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