Quick Facts About Dutton Farm Supply
Dutton Farm Supply is a local family-owned feed store that has received mixed reviews from customers. While some customers highlight the positive aspects of the store, such as friendly staff and convenient location, others express dissatisfaction with the quality of their hay and limited selection of products. In order to analyze the strengths and weaknesses of Dutton Farm Supply, let us delve into these comments in more detail.
Starting with the positive aspects, many customers appreciate the friendly and helpful staff at Dutton Farm Supply. The employees are described as pleasant and accommodating, providing assistance promptly when asked. This highlights their commitment to providing good customer service and creating a welcoming atmosphere for shoppers. Additionally, the fact that the store is family-owned and run is seen as a strength, as it adds a personal touch and a sense of community.
Another strengths of Dutton Farm Supply is their selection of flame-resistant (FR) clothing. Customers commend the store for offering a large variety of FR clothing with good prices. This indicates that the store understands the specific needs of certain customers, such as those in industrial or hazardous work environments, and aims to meet those needs effectively. The availability and affordability of FR clothing is an advantage that sets Dutton Farm Supply apart from other feed stores in the area.
Conversely, the negative comments about Dutton Farm Supply revolve around the quality of their hay and the limited selection of products. One customer expresses disappointment with being charged over $100 for a round bale of horse hay that was moldy throughout. This indicates a lack of quality control on the part of the store, as they are selling hay that is not fit for consumption. Such a negative experience can discourage customers from purchasing hay from Dutton Farm Supply in the future, especially if they have animals that refuse to eat it.
Furthermore, the limited selection in specific product categories, such as selection needs, is mentioned by some customers. While the store is commended for its broad selection of FR clothing, there seems to be a lack of variety in other areas. This can be a weakness for Dutton Farm Supply, as customers may have to look elsewhere to fulfill their complete range of needs, resulting in potential loss of business.
To summarize, Dutton Farm Supply has a range of strengths and weaknesses. On the positive side, the store excels in customer service, with friendly and helpful staff who create a welcoming environment. Their selection of flame-resistant clothing is also highly regarded by customers, with praises for the variety and affordability of these products. However, the negative comments point out weaknesses in terms of the quality of their hay, which is described as moldy and inedible, as well as the limited selection in certain product categories. These weaknesses can lead to customer dissatisfaction and potential loss of business. Overall, Dutton Farm Supply has areas of improvement to address, particularly in maintaining quality control and expanding their product range to better meet the needs of their customers.
Best TL Reviews
They have no problem charging over $100 for a round bale of horse hay that is moldy all the way through and then says well we don't guarantee our hay. We opened up the bale and haven't found anything edible that isn't mold. Goats won't even eat it.
They are NOT inexpensive. However, they do have a broad selection of FR clothing. Everybody working there seemed pleasant enough and I didn't have to wait for anyone when I asked for help. I will be going back, primarily for the convenience. They are just down the street from where I work.
Family owned and ran. Great people that make you feel welcome! And if you need it, I'm pretty sure they have it!!
The ladies here are so sweet! Just wish they had a little more in my selection needs but still one of my favorite stores!!
Great place. Friendly and helpful staff. I will be back. If you're looking for FR clothing this is the place. Huge selection with great prices.
Duttons always takes care of our needs friendly people.
Hometown, true American, family owned feedstore. sure to find what you need and will always see some friendly faces.
If you need flame resistant clothing this is your place. Large selection and good prices.
Dutton Farm Supply Info
Amenities
Service options
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In-store shopping
Accessibility
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Wheelchair accessible entrance
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Wheelchair accessible parking lot
Offerings
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Repair services
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Service guarantee
Planning
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Quick visit
Today
Opening Hours
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| Sunday | Closed |
How to go there
Location
Places