Ebony Beauty Supply

+1 209-957-5805

8118 West Ln # 103A, Stockton, CA 95210 United States of America

Open Today: -

Quick Facts About Ebony Beauty Supply

Ebony Beauty Supply place has several strengths and weaknesses based on the comments provided.

Strengths:

1. Affordability: Many customers appreciate the affordable prices offered at Ebony Beauty Supply place. One commenter mentions getting three pairs of lashes for under $15, which shows that the prices are competitive and suitable for customers on a budget.

2. Product Variety: Another comment highlights the availability of a wide range of products for feminine presenting individuals. This suggests that Ebony Beauty Supply place caters to diverse needs and offers a comprehensive selection of beauty and haircare products.

3. Helpful and Friendly Staff: Multiple customers praise the staff for being helpful, friendly, and patient. This indicates that the employees of Ebony Beauty Supply place provide excellent customer service by assisting customers with their needs and addressing their concerns.

4. Knowledgeable about Natural Products: The comment about the employees being informative about natural products for dreadlocks suggests that Ebony Beauty Supply place has knowledgeable staff who can offer advice and recommendations on specific haircare needs, such as organic or natural products.

5. Clean and Organized Store: One customer compliments the cleanliness of Ebony Beauty Supply place, indicating that the store maintains a hygienic and organized environment for customers to shop in.

6. Personalized Customer Service: The mention of Mr Yang providing great customer service and helpful assistance demonstrates that Ebony Beauty Supply place values personalized attention and goes the extra mile to ensure customer satisfaction.

Weaknesses:

1. Inconsistency in Product Quality: One customer expresses dissatisfaction with the product quality, specifically mentioning receiving a closure that was a different color from what was requested. This suggests a potential weakness in quality control or communication between staff members.

2. Change in Management: A loyal customer who has been visiting Ebony Beauty Supply place for four years notes a negative change in management. They mention feeling unwelcome due to the new management's behavior, which indicates a decline in customer experience and satisfaction.

3. Limited Wig Selection: One comment mentions that the wig selection at Ebony Beauty Supply place is not extensive and that the store appears "junky" in terms of wig options. This suggests that the store might not adequately cater to customers seeking a wide variety of wigs.

In conclusion, Ebony Beauty Supply place has several strengths, including affordability, product variety, helpful staff, knowledge about natural products, a clean store environment, and personalized customer service. However, there are also weaknesses, such as inconsistency in product quality, a negative change in management leading to an unwelcoming atmosphere, and limited wig selection. Understanding these strengths and weaknesses can help potential customers make an informed decision about visiting Ebony Beauty Supply place.

Best TL Reviews

My favorite lash place I can get like 3 pairs for under $15. Just about anything a feminine presenting person could need. And so affordable.

Lots of braid hair variety owners are helpful and friendly. A little far to drive for me but convenient if you live near Stockton, Ca

Very informative about natural products for dreadlocks. Thanks a lot y'all. Nothing like being organic

Was open and affordable in a pinch very clean, and the gentleman that waited on me was very nice and helpful

Went back 3wks later and still affordable and amazing service. I'm going to get the man's name today and update my review. Mr Yang is the name. You want great customer service and excellent help He's your guy.

The guy pretty cool helpful and patient. Select hair and products ok. Store is sort of junky as far wig selection. They have a good selection of braiding hair.

I spent 230 dollars on human hair & a lace closure all for him to sell me a closure that was completely different from the hair color I asked him so many times are you sure this is the rights color he said yes because it was natural I feel played because I didn't install the hair untill 3 weeks later just to find out it was the wrong color . Service was good seeing that I spent almost 300 dollar

I have been a faithful customer here for about 4 years but recently the management has changed and they are horrible they watch you through the whole store as if you're going to steal something and I feel very Unwelcomed

The staff is so helpful. They always answer all of our questions and help us find all the new things we haven't tried before. They remember what we've tried, how awesome is that.