TiCi Nails

+1 803-490-0627

955 E Main St, Lexington, SC 29072 United States of America

Open Today: -

Quick Facts About TiCi Nails

TiCi Nails Strengths:

1. Excellent customer service: Many of the comments mention the friendly and considerate nature of the family who runs TiCi Nails. This creates a welcoming atmosphere for customers and helps build positive relationships.

2. Clean facilities: Multiple comments highlight the cleanliness of the salon. This is crucial in a nail salon where hygiene is important. Clean facilities contribute to a pleasant and comfortable experience for customers.

3. Attention to detail: Commenters mention that the staff at TiCi Nails take their time to ensure a high-quality end result. They pay attention to the little details and are patient with their customers, creating a positive experience.

4. Reasonable prices: One commenter mentions that the prices at TiCi Nails are reasonable. This is an important factor for customers, as affordability plays a role in the decision-making process.

5. Professional and experienced staff: Multiple comments mention the experience of the staff at TiCi Nails. This indicates that the staff have the necessary skills and knowledge to provide quality nail services to their customers.

6. Good variety of services: Although not specifically mentioned in the comments, it can be assumed that TiCi Nails offers a wide range of services, including manicures, pedicures, gel nails, and acrylics. This allows customers to choose from various options based on their preferences.

TiCi Nails Weaknesses:

1. Inconsistent results: One comment mentions that the salon was unable to replicate the desired nail design from pictures provided by the customer. This indicates that there may be inconsistencies in meeting customer expectations.

2. Poor communication: The comment about the husband initially refusing to fix a nail issue suggests that there might be a lack of effective communication between the staff and customers. This can lead to misunderstandings and dissatisfaction.

3. Nail technician incompetence: One comment mentions that a specific nail technician repeatedly messed up the customer's nails. This points to a potential problem with the skill level and competence of some staff members.

4. Limited availability: A commenter mentions that TiCi Nails is not open on Sundays, which can be inconvenient for customers who may want to get their nails done on weekends. Limited availability can potentially lead to customers seeking services elsewhere.

5. Language barriers: The comment about feeling crazy when requesting a fix implies a language barrier between the customer and some of the staff members. This can hinder effective communication and understanding between the staff and customers.

Overall, TiCi Nails appears to have several strengths, including excellent customer service, clean facilities, attention to detail, reasonable prices, professional staff, and a good variety of services. However, there are also areas for improvement, such as consistency in delivering desired results, better communication, ensuring all staff members are competent, expanding their availability to include Sundays, and addressing any language barriers that may exist. By addressing these weaknesses, TiCi Nails can further enhance their reputation and attract more satisfied customers.

Best TL Reviews

My favorite nail salon. The waiting room is pleasant but I have never had to wait. The decor is well planned and not gaudy. All the facilities are clean and most importantly, the family who works there is friendly, experienced, considerate and confidential.

Great job, great service. My mom had a great time falling asleep getting her nails done, and was still pleased with the finished product. I tried dip powder and I'm pretty happy with how they look. Thank you

I had an appointment at 5:00 asked for coffin nails and immediately cut my nails too short so I already knew it was going to be a disaster after that. I told I Also wanted only the tip polish.. he pretty much polished my entire finger.. And now the acrylic is lifting!!! I’m so over it.. this is third time this guy has messed up my nails.. he will not be doing my nails ever again!!! Update returned and had another nail tech fix my nails.. she did it exactly how I wanted it.. Thanks

I've been coming here for a couple months and every time I do they are never able to do my nails like pics I show them. Then today, after filling in the acrylic on my thumb nail, I showed the husband that it looked weird, and was made feel like I was crazy for anything and at first he didn't want to fix it, until, in their language, his wife got him to fix it. This is horrible customer service!! You come at 3pm to get nails done and are told that they cannot do it today!! Will never come here again!!

The lady Titi was sweet and amazing. She did my pedicure ????. I would recommend you go here.

I was able to be worked in for acylic gel nail removal. Not once was pressured into getting any other service with them. Very friendly; and personable staff.

Amazing service both with pedicures & manicures! Ladies were kind, patient & took time to explain their services. I have two teens who will be returning with me for their manicures while I treat myself to the full pedi. We will Definitely return for services! Glad we tried them. Thanks ladies!!!

I love coming to tici nails to get my nails done they always do such a good job on my nails. They are very sweet with me and their prices are reasonable. I’m always satisfied with there work When i come here. i always come here and it’s so close to where I live. Sometimes I wish they would be opened on Sunday’s because every once in a while when I feel like getting my nails done right away some how it always happens to be on a Sunday ????. But I recommend this nail salon 100%