Sun Nails

+1 864-486-8800

2099 E Main St suite e, Duncan, SC 29334 United States of America

Open Today: -

Quick Facts About Sun Nails

Sun Nails has received a mix of positive and negative comments, indicating both strengths and weaknesses of the salon. By analyzing these comments, we can gain a better understanding of the strengths and weaknesses of Sun Nails.

One of the positive comments mentioned that Lydia, one of the salon's staff members, did an excellent job and provided friendly and personable service. This indicates that Sun Nails has a staff that is skilled and proficient in their work. Additionally, the positive experience described by the customer suggests that the salon has a friendly and welcoming atmosphere, which can be a strength in attracting and retaining customers.

Another positive comment highlighted the clean facility of Sun Nails. A clean and hygienic environment is crucial for a nail salon, as it ensures the safety and well-being of customers. This indicates that Sun Nails places an emphasis on cleanliness, which is an important strength for any nail salon.

Several comments mentioned that customers have been going to Sun Nails for years and have had positive experiences each time. This indicates that the salon has built a loyal customer base and has consistently provided satisfactory services. Building customer loyalty is a strength for any business, as it leads to repeat business and positive word-of-mouth referrals.

However, there are also several negative comments that highlight weaknesses at Sun Nails. One of the negative comments mentioned that a customer had a negative experience with an older man who was distracted and had a conflict with another staff member. This indicates a lack of professionalism and communication among the staff, which can be a significant weakness for the salon. Customers expect a level of professionalism and quality service when visiting a nail salon, and any conflicts or distractions can negatively impact their experience.

Another negative comment mentioned that the nails started to peel and come off shortly after leaving the salon. This indicates a problem with the quality of the products or application techniques used at Sun Nails, which is a significant weakness for a nail salon. Customers rely on nail salons to provide long-lasting and durable nails, and any issues with the quality of the service can lead to customer dissatisfaction and a loss of trust.

Furthermore, a customer mentioned that their design request was not fulfilled properly, indicating a weakness in the salon's ability to accurately understand and execute customer requests. Meeting customer expectations is crucial for any service-based business, and any shortcomings in this area can lead to customer dissatisfaction and negative reviews.

In conclusion, Sun Nails has strengths such as skilled and friendly staff, a clean facility, and a loyal customer base. However, weaknesses include a lack of professionalism and communication among staff members, issues with the quality of the service, and difficulties in meeting customer expectations. These weaknesses can negatively impact the overall customer experience and the salon's reputation.

Best TL Reviews

Lydia did my nails, pedicure and eyebrow wax. She was very friendly, upbeat and personable. She did a great job and I would go back to let her service me again.

First time visiting today.. The older man started on mine.. Made him take the gel polish back off. He was attempting to do a design I showed him. It was a disaster. Polish was bubbling etc. Lydia came over and said she would fix them, and she did. I asked for a different design. A rainbow. Looked nothing like the picture I showed. But at this point, I was just over it. I let her do my pedi. That was fine. By the time I got home, the rainbow design was coming off and was sticky. I scraped it off and put a glitter top coat on those fingers. I will not be going back unfortunately.

Awesome experience for me and my mom. We started going in June of 2022. And we still go! Love this place!

It's 2023 and We are still in love with Sun Nails!

Best place to go!!!

Have been bringing my parents here for years. Staff is friendly. We always have a great time when we go in.

Very good nail salon. Lydia and her crew does an excellent job. Very nice and caring.

Very clean facility.

Since most of the reviews here are older, I decided to give Sun Nails a try with my 2 daughters. We will not be going back! The 3 of us got dip powder nails. One of my daughters was quickly worked on and her nails look beautiful. I sat down with an older gentleman, and he and the woman working on my daughter started to verbally yell at one another. He was very distracted the entire time, missing a few key steps on several nails, and dipping some as many as 7 times. A few are still tacky, and they are already starting to peel away from my nails (and we've only been home 30 minutes). When another woman sat to work on my other daughter, the man yelled at her, too. She shut off the light in her work area and went to the back room, never returning. Once my first daughter's tech was done, she then finished my other daughter's nails. For $150, I expect way better.

Terrible job. Very disappointed. They were only done one day ago and every nail is already coming off

I just had a wonderful experience with Tony and Lydia it was my first time there and I was treated with care and professionalism. I’m very satisfied with the service I received.