T & Q Nail Salon

+1 248-616-0878

1439 W 14 Mile Rd, Madison Heights, MI 48071 United States of America

Open Today: -

Quick Facts About T & Q Nail Salon

T & Q Nail Salon seems to have a mix of positive and negative reviews, which will be explored further in analyzing the strengths and weaknesses of the place.

One of the strengths of T & Q Nail Salon is that they have nail technicians who are capable of providing good service and achieving desired results. Multiple comments mention that the nail technicians did a great job and that the nails turned out beautifully. Additionally, there are compliments regarding the attention to detail and ensuring customer satisfaction. This highlights the skill and expertise of the employees at the salon.

Another strength of T & Q Nail Salon is the pleasant and welcoming atmosphere. Commenters mention that as soon as they walk into the salon, they feel a pleasant and calming atmosphere. This creates a positive experience for customers and contributes to their overall satisfaction with the salon.

The salon also receives praise for its pricing and affordability. One comment mentions that the prices are great, and another mentions that the prices used to be reasonable. This indicates that the salon offers competitive pricing, which can be attractive to potential customers.

However, there are also some weaknesses that can be identified from the comments. One major weakness is the issue of communication and language barriers. One comment mentions that a technician spoke in a different language and ignored the customer's concerns. This can result in miscommunication and dissatisfaction for customers who are unable to communicate effectively with the technicians.

Another weakness mentioned is the inconsistency in quality and service. While some comments praise the quality of work and color selection, there are also comments mentioning poor outcomes such as jagged nails, cuticles not fully painted, and nails coming off after a week. Inconsistency in the quality of service can lead to a lack of trust and customer retention.

A recurring weakness mentioned by multiple commenters is the issue of pricing. One comment mentions that the salon has become too expensive, and another commenter finds the additional charge for filing the nails rounded unfair. High prices can deter customers from returning and can give the perception of poor value for money.

In conclusion, T & Q Nail Salon has some strengths such as skilled technicians, a pleasant atmosphere, and affordability. However, there are also weaknesses such as communication barriers, inconsistency in quality, and high pricing. These weaknesses can lead to customer dissatisfaction and may hinder the salon's ability to retain customers. Addressing these weaknesses and focusing on improving the consistency of service and addressing pricing concerns could help strengthen the overall reputation and success of T & Q Nail Salon.

Best TL Reviews

Today 2/3/23 I was excited to treat myself to a mani and pedi as I haven’t done so in awhile. The pedicure was painted horribly. Shellac in my cuticles and my pinky toes filed and cut jagged! Thankfully a male mail tech removed the shellac and repolished but the woman in the salon spoke in the language for a long time pointing and saying “cuticle”. I didn’t let it bother me and the male tech finished my pedi and was pleasant while doing so. I get my mani done by a different lady and it was ok. Polish in a few cuticles and not fully painted on the edges (seems most nail techs only care about how the top looks and I hate that). I’m already tired from getting my toes painted twice and I didn’t want to be perceived as a “difficult” customer. So I give her my credit card to pay. My mani and pedi should have been 80$ (35 mani 45pedi). The lady told me she’s charging my card 85$ because I she filed them rounded and that’s an extra $5(she then points to the price board). I examine the list of prices and I state firstly you should have made me aware that there would be an additional charge because I requested a natural nail shape as I keep my nails really short and secondly its not listed on the board. She ignores me and process my credit card. I won’t ever return. Some pictures below.

Jenny did a great job, attentive, and made sure my nails were rounded smoothly so I would not scratch my baby. Love the way they turned out and received multiple compliments

They Always do a wonderful job, and the ladies are so nice ! In this photo I got a dip manicure with 101 color - very natural looking

Got my daughter's nails done before school and they said they could do design she wanted before they started then after they get half way done say they don't have what she want. Total waste of money could have went somewhere else. Also it has been a week and 3 of the nails have come off already, low quality will never return.

Today was my first time at T & Q Nails and it was fabulous! Tina did a beautiful job on my pink and white ombre nails. ????♥️ I will definitely be back!!

Update: I've been coming here and they do a great job. However, it's gotten SO pricey. For a gel fill-in (short) and regular shellac it cost me $47! That's too expensive. ????????‍♀️

My sister and I have tried multiple places in the area and we prefer this one by far. You can feel the atmosphere as soon as you walk in- it's pleasant, calming, and fun. Nails are good, period.

Got my girls nails done there on the fly. It was 7:25pm and they close at 7:30pm. But they accommodated her for some really nice pink and white nails. Great place, great prices, and great people. 2 thumbs up!!

I have been going here for about 5 months and the quality of work is excellent, great color selection