Quick Facts About Sun's Casuals
Sun's Casuals place has several strengths that customers have pointed out in their comments. One strength is the wide variety of products they offer. Customers have mentioned that the store has a large selection of wigs, beauty products, accessories, and even face shields and masks. This variety allows customers to find everything they need in one place, saving them time and effort.
Another strength mentioned by customers is the friendly and welcoming atmosphere of the store. Multiple comments mention the warm greetings and big smiles they receive when entering Sun's Casuals. This positive and comfortable environment makes customers feel valued and appreciated, enhancing their shopping experience.
Customers also appreciate the helpful and knowledgeable staff. They mention that the owner, Ms. Sun, and her son John are both helpful and knowledgeable about hair care. This level of expertise gives customers confidence in the advice and recommendations they receive, particularly for professional stylists who rely on Sun's Casuals for their hair care needs.
The store also offers additional services, such as putting in clip-in extensions for free. This adds value to the customer's purchase and helps them achieve the desired look without any additional cost or effort.
Another strength of Sun's Casuals is their customer loyalty. Several comments mention that they have been coming to the store for years, indicating that they have built a loyal customer base. This loyalty speaks to the quality of the products and services provided by the store.
However, there are some weaknesses that have been mentioned by customers. One weakness highlighted is the rude customer service of the older lady. While the daughter and husband are praised for their friendly and helpful nature, the older lady's behavior was described as rude. This can have a negative impact on the overall customer experience and may deter customers from returning.
Another weakness mentioned is the quality of a specific product, the hair relaxer. One customer expressed disappointment in the relaxer's effectiveness and questioned its authenticity. While this seems to be an isolated incident, it does indicate a potential issue with product quality or selection.
An additional weakness mentioned is the requirement to present identification to use a credit card. Some customers found this to be an inconvenience and may feel that it reflects a lack of trust or unnecessary security measures. This policy may discourage some customers from making purchases at Sun's Casuals.
In conclusion, Sun's Casuals place has several strengths, including a wide variety of products, a friendly and welcoming atmosphere, helpful and knowledgeable staff, additional services, and customer loyalty. However, there are also weaknesses, such as rude customer service, concerns about product quality, and an inconvenient credit card policy. Overall, while Sun's Casuals has many positive aspects, there are areas that may need improvement to maintain and attract customers.
Best TL Reviews
Rude customer service. The daughter is a sweetheart and the husband is great but the older lady was rude af. Then I had to present ID to use my credit card. Will not be going back!
The hair relaxer I bought for my daughter is not good. It doesn’t work as a relaxer; I don’t think it is because I haven’t seen a relaxer looking like that. However, her service was good.
I love Sun’s casuals, I can’t see myself going to know other beauty store in Conway, they have the most beautiful wigs I’ve ever seen, i’ve never wore wigs before, until I seen how beautiful they were in there, they are number one in my book, they have the best personality, and as soon as you walk in the door, they always greet you????????????????????????????????????????????????????????????
what a big smile on their face, and then they make you feel so comfortable, they have so many products to choose from, they even have shades, purses, hats, jewelry, and they have the face shields, and masks, and they have just about every color you need, and want, but I promise you, you will not be disappointed, whenever you go to Sun’s Casuals. ????❤️
I've been coming here since high school. Prices are great & quality of hair is good. I get my extensions here(clip-in) & they last me at least 2 years or more. However, I do take very good care of them. The owner is nice too & helpful. She even puts the extensions in for you for free(the clip-in ones).
I have been going to suns for years. She makes it a point to help and get it almost exact to what u want. And her son John is very knowledgeable about the hair also. I can trust them to pretty much match what my clients are needing no matter I seems them looking for. Great place to get all your hair care items.
She is honestly super amazing she makes you feel so welcome I wouldn’t shop at any other supply store she always has everything and I just love her and the environment
I’m a professional stylist in the Central Arkansas area and I love coming to Ms. Suns!! I’ve been coming since I was beauty school. She always has what I need and if she doesn’t have it she always checks and see if she can order it for me. She has a layaway service for professionals just started out, I purchased my fist set of marcel irons form her. I just started working in NLR but I make sure I come back to Conway and spend my coins with Ms. Sun!! ????
Love this store been going for years!!! Everyone is super nice! They remember you by name and treat you like family! The store is REALLY CLEAN. The staff is very helpful with all your needs and very honest. You have a lot of choices so you will find what you need.
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Sun's Casuals Info
Amenities
Service options
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In-store shopping
Accessibility
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Wheelchair accessible entrance
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Wheelchair accessible parking lot
Planning
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Quick visit
Today
Opening Hours
| Monday | 09:30 AM - 06:00 PM |
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| Tuesday | 09:30 AM - 06:00 PM |
| Wednesday | 09:30 AM - 06:00 PM |
| Thursday | 09:30 AM - 06:00 PM |
| Friday | 09:00 AM - 07:00 PM |
| Saturday | 09:00 AM - 07:00 PM |
| Sunday | Closed |
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