Quick Facts About Mily's Beauty Salon
Strengths:
1. Professionalism: Many customers appreciate the high level of professionalism at Mily's Beauty Salon. They highlight that the staff members are knowledgeable and skilled in their work. This professionalism creates a sense of trust and confidence in the salon.
2. Skilled stylists: Several customers specifically mention the exceptional work of certain stylists, such as Paloma, Jesus, Jeny, Kenny, and Mariela. These stylists are praised for their abilities and the positive results they achieve. Their skills contribute to the salon's reputation for quality service.
3. Customer service: The staff members at Mily's Beauty Salon are described as patient and attentive, particularly towards children. This demonstrates their commitment to providing excellent customer service and ensuring a positive experience for all clients.
4. Personalized consultations: Mily, the owner, is highlighted for her ability to listen to customers' desires and provide professional advice. This personalized consultation helps clients achieve the desired haircut or color that suits them best.
5. Bilingual assistance: While the salon primarily serves Spanish-speaking customers, the presence of a customer who translated for non-Spanish speakers and the use of Google Translate show that efforts are made to accommodate diverse clientele. This inclusivity contributes to a welcoming and friendly atmosphere.
6. Cleanliness: Customers appreciate the cleanliness of Mily's Beauty Salon, indicating that the salon provides a hygienic environment. A clean salon is essential for maintaining customer comfort and ensuring a positive experience.
7. Pricing: The affordability of the salon's services is mentioned positively by customers. They view the prices as reasonable and competitive. This can attract customers who are looking for quality services at an affordable price.
Weaknesses:
1. Inconsistent quality: While there are positive reviews regarding the work of specific stylists, there are also negative comments about poor haircuts and unsatisfactory results. The inconsistencies in the quality of service suggest a lack of consistency among all stylists at Mily's Beauty Salon.
2. Communication issues: The salon primarily employs Spanish-speaking staff members. This can be a challenge for non-Spanish speakers, as illustrated by one customer's experience. It is important for the salon to ensure effective communication with all customers, regardless of language barriers.
3. Negative experiences: There are multiple negative reviews from customers who had bad experiences with specific stylists, such as Jeny. These negative experiences can impact the reputation of the salon and deter potential customers.
4. Rushed service: One customer mentions feeling rushed during their haircut, indicating that the service may not always be given the appropriate time and attention. This rushed service can result in unsatisfactory haircuts.
5. Attitude and demeanor: One negative review highlights the rude attitude of a stylist, mentioning bad attitude, eye-rolling, and aggressive behavior. This negative impression affects the overall customer experience and may deter clients from returning to the salon.
6. Lack of attention to detail: Multiple negative reviews mention uneven cuts and poor attention to detail. This shows a potential weakness in the technical skills and attention to detail of some stylists at Mily's Beauty Salon.
Overall, while Mily's Beauty Salon has strengths such as professionalism, skilled stylists, and good customer service, there are weaknesses in consistency, communication, negative experiences, rushed service, attitude, and attention to detail. Addressing these weaknesses can help improve the overall customer experience and reputation of the salon.
Best TL Reviews
Es un lugar maravilloso donde tienen mucho profesionalismo. Y paciencia me gusta el trato que les dan a mis niños.
Paloma is amazing! She does an exceptional job every time.
Jesus at Mily's cut my hair. Sge did an awesome job !!
Es la segunda vez q me hago un corte ahí y ambas ocasiones ha sido pésimo ... Decidí darles una segunda oportunidad porque solo quería un despunte, no creí q pudiera salir mal pero ni eso saben hacer, solo dio unos tijerazos y empezó a secar mi cabello, ya peinado no se veía tan mal pero incluso me cayó de raro que me pidió q me parara de la silla para ver cómo se veía y seguir cortando lo disparejo jaja qué clase de técnica es esa? ... Llegando a casa lo revise a detalle y estaba todo disparejo y tuzado. Horrible jamás regresaré!
Not the type to write a review but the lady Jeny she said? who cut my hair did a horrible job. I usually come here and the work has been good but this is my first bad experience here. Ive never seen her before, but it was bad attitude as soon as i sat in the chair and eye roll when i was explaining my cut or asking for more hair off which at one point my chair was swung so fast i had to hold on to the chair, the paper they put on your neck was ripped and didnt even bother to put a new one, the pressure and aggressiveness to every time the machine touched my head, how fast the cut was is how i knew. I wasnt going to approach either but i dont like to be rude. maybe shes having a bad day? I dont know. Usually im greeted and people are excited to ask what I want, encouraging, and this lady was the complete opposite and quiet and she looked upset. As soon as i sat down and i was explaining what i wanted it didnt seem like she was even listening she just wanted the cut done with. How am i supposed to feel comfortable asking what I want to the last detail when i feel like a bother instead of welcomed? The whole hair cut was rushed & now im leaving with a bad haircut really bad which is why im writing the review. All the other stylists/barbers i have had there since i always go to whoever is available have been great but this lady i really dont know what happened. I dont like to waste my time writing reviews but this was truly just horrific to say the least. I have always explained the same haircut many different times to stylists/barbers who work there and it has been great and my haircut was good, even new people who i havent had cut my hair who just took the time to hear me out. I was even threatened to be charged a double haircut for wanting more cut cut? Which wasnt an issue. I offered to pay too but honestly i just didnt wana risk getting a worse cut but Seriously? I wouldnt have mind paying DOUBLE if it meant my experience was going to be great. I really hate to write this review the owner here is really nice but this experience was bad and well i dont think that attitude should be around especially when it is reflected off the haircut i pay for.
Ask for Kenny ,she never disappoints always on point knows how to do everything , best one in the salon,
Siempre que voy a Mily’s salgo muy satisfecha con mi corte de pelo y color, Mily es excelente, ella te escucha en lo que tu quieres hacerte y si es algo que no te va a quedar bien ella te da su consejo profesional, yo conozco a Mily por muchos años y no la cambio por nada ni nadie! Gracias Mily por siempre cuidar de mi pelo! ❤️
Ask for Mariela, she did such a wonderful job! The employees only speak Spanish here but if you bring in a picture you should be fine. There was also a customer there who translated for us and I used google translate as well. Very clean place and everyone was very friendly. Great price too!! Highly recommend
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Mily's Beauty Salon Info
Amenities
Accessibility
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Wheelchair accessible entrance
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Wheelchair accessible parking lot
Today
Opening Hours
| Monday | 10:00 AM - 07:00 PM |
|---|---|
| Tuesday | 10:00 AM - 07:00 PM |
| Wednesday | 10:00 AM - 07:00 PM |
| Thursday | 10:00 AM - 07:00 PM |
| Friday | 10:00 AM - 07:00 PM |
| Saturday | 09:30 AM - 07:00 PM |
| Sunday | 10:00 AM - 03:00 PM |
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Location
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