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Signature Spa

+1 304-845-2727
223 Lafayette Ave, Moundsville, WV 26041 United States of America
Open Today: 10:00 AM - 07:30 PM

Quick Facts About Signature Spa

Signature Spa has both strengths and weaknesses based on the comments provided above.
One of the strengths of Signature Spa is the outstanding job done by the nail stylists. Many customers commented on how happy they were with the results and how their nails turned out. The nail stylists were praised for their attention to detail and for taking the time to ensure that the nails were perfect. Customers also mentioned that they would recommend the spa to their friends and would personally return again.
Another strength mentioned is the kind and talented workers at Signature Spa. Customers appreciated the friendly and professional demeanor of the workers. They mentioned that the workers were always nice and provided good service. This consistent positive experience over the years contributed to high customer loyalty. Additionally, Signature Spa was commended for accommodating customers with special needs, such as a handicapped sister, which showed their commitment to inclusivity.
Furthermore, the longevity of the nails was mentioned as a strength. One customer mentioned that their nails lasted three weeks without breaking, which indicates that the nail services provided by Signature Spa are of good quality.
However, there are also weaknesses mentioned in the comments. One customer expressed disappointment with their experience at Signature Spa. Despite making an appointment in advance and driving an hour to the salon, they were not satisfied with the outcome. The customer mentioned that the receptionist was nice initially, but their experience turned sour when the nail technician made rude and judgmental comments about their requested nail shape and style. The customer's nails turned out bulky, with different lengths on each hand, and some nails were crooked or stuck up. This poor experience made the customer uncomfortable and led them to seek another salon immediately to fix their nails.
Additionally, another customer expressed disappointment with the outcome of their eyebrows. They mentioned that their eyebrows were not the same shape or size, and they felt embarrassed by the results. This suggests that the spa might have some inconsistencies in delivering quality eyebrow services.
Overall, Signature Spa has strengths in terms of providing outstanding nail services, having kind and talented workers, and offering longevity in nail durability. However, weaknesses were mentioned regarding inconsistency in delivering services according to customer preferences, as seen in the nail technician's comments and the eyebrow mishap. It is important for Signature Spa to address these weaknesses to ensure a consistently positive experience for all customers.


Best TL Reviews

This was my first time going here an they were really nice. My nail stylist did an outstanding job on my nails. Tho the design was a lill complex(looked simple) he did an amazing job an also made sure I was doing ok during the process.
I love how they came out. I would definitely recommend this place to my friends an will be coming back again.
Van was AMAZING. Will definitely be requesting her next time I go back and every time after that! She took her time to make sure they were perfect. The best I have seen my nails ever.
I am pretty upset over my experience here... First off let me say I drove a hour to get to this place (appointment made in advance) to be very disappointed with the way my visit went. The receptionist was incrediable so i thought things were off to a good start and then a gentleman well a man walked over asking what I'd like done.. "I want pink into white ombre with round shape" i said.. He says "Well that's not in style, people have been getting the coffin shape nails." I'm the paying customer, i don't care about what's "in style" I want the simple requested look I asked for without rude or judgie comments. I said several times I want them "THINNER" regardless if they break sooner, that'll be on me to FIX. Thin style, rounded shape & ombre color! What I got was... The most bulky nails I've EVER had, 2 completely different lengths! My left hand is way shorter than my right hand. Not 1 or 2 nails the ENTIRE HAND. 2 of the nails are completely crooked, and 1 of the nails stick straight up, that it looks like its barely attached to my finger! The only thing that is semi decent is the ombre color! I'm very disappointed & upset that this is my personal experience I had compared to the other reviews on this salon! I even went to ANOTHER SALON as soon as i left this one today to BOOK ANOTHER APPOINTMENT ON MONDAY to have them FILED DOWN & RE SHAPED in hopes to getting them to look half decent and to not be embarrassed walking around with my nails looking like this.. I will not recommended this salon, from this experience. I don't know if its the nail tech I had today or not but I was just so uncomfortable and felt kind of belittled by the way he spoke of what i wanted that I just kept saying "yeah" to get the hell out of there in hopes of going else where to get them fixed and done the way I wanted them done. I felt like regardless of what I wanted I was getting the nails he "felt like doing" and that's definately not how it should've been...
I have never had a single issue with the service at Signature Spa! The workers are always so kind and very talented! I always love getting my nails done there!
I’m so disappointed on how badly my eyebrows turned out here. They are not the same shape or size.!! I’ve literally been letting my eyebrows grow out for months just so they could Jack them up.I’m so embarrassed by them.
Been going here for years. Very nice, decent prices & they do a good job. Even accommodated my handicap sister so she could get her nails done ❤️
Super kind and hard working!! Love my nails!
I rarely have my nails done because I always break them off at work...these are 3 weeks in and going strong!

Place Pictures

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Signature Spa Info

Amenities

Accessibility
  • Wheelchair accessible entrance
Planning
  • Appointments recommended

Today

Opening Hours

Monday 10:00 AM - 07:30 PM
Tuesday 10:00 AM - 07:30 PM
Wednesday 10:00 AM - 07:30 PM
Thursday 10:00 AM - 07:30 PM
Friday 10:00 AM - 07:30 PM
Saturday 10:00 AM - 07:00 PM
Sunday 11:00 AM - 05:00 PM

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