Quick Facts About Jenni Nail Spa
Strengths:
1. Clean and friendly environment: The comment mentions that Jenni Nail Spa was clean and had friendly staff. This is a strength as it creates a positive and comfortable atmosphere for customers.
2. Fast and efficient service: The comment states that the nail technician was fast and did a great job with the customer's finger and toe nails. This shows that the salon is able to provide quick and efficient service, which is a strength for customers who are looking to save time.
3. Customer satisfaction: The customer's wife was very happy with the result of her nail treatment, indicating that the salon is able to meet customer expectations and provide a satisfactory experience.
4. Positive word-of-mouth: The fact that the customer was pleasantly surprised and thanked the salon for a great job suggests that they may recommend the spa to others. This positive word-of-mouth can attract new customers and contribute to the salon's success.
Weaknesses:
1. Inconsistent service: The customer mentions being switched around with three different nail technicians during their visit. This suggests a lack of continuity and consistency in the salon's service, which can be frustrating for customers.
2. Poor execution of nail design: In one comment, a customer expresses disappointment with the execution of their nail design. They describe issues such as cracks in the paint, a yellow tint, missed areas, and over spray not being cleaned off. This indicates a lack of attention to detail and quality control in the salon's nail art services.
3. Nail quality issues: Another customer mentions experiencing bubbling and peeling of their nails shortly after getting them done. This suggests a possible issue with the quality of products used or the application technique, which can lead to dissatisfaction among customers.
4. Limited design options: A customer states that they were unable to get the specific design they wanted and were limited to choosing from the salon's pre-existing designs. This indicates that the salon may have a limited range of design options or may not be able to accommodate specific requests, which can be a limitation for customers looking for more customization.
Overall, Jenni Nail Spa shows strengths in terms of cleanliness, friendly staff, efficiency, and customer satisfaction. However, weaknesses are present in terms of inconsistent service, poor execution of nail designs, potential nail quality issues, and limited design options. These weaknesses should be addressed in order to improve the overall customer experience and maintain a positive reputation.
Best TL Reviews
Surprised my wife with a nail day before vacation. Jenni Nail Spa was very clean with friendly staff . The young lady was fast and did a great job with her finger nails and toe nails. After an hr my wife was very happy ! Thanks for a great job !
This is my second time at Jenni nail salon. I got switched around with 3 different people. They rushed people in and out. I got a French ombré. When they were spraying the white on....kept using comet spray to clean off what was messed up. Sprayed the white so hard the white has a ton of cracks all through the paint. The white has a yellow tint which looked like I smoked 2 packs of cigarettes with each finger. The whole time putting the clear gel on on top of this....was staring at my nails knowingly that they looked terrible. They never cleaned the over spray from the white they put on my nails. They also missed the left side of each nail while painting on the clear gel and the light pink under the ombré. I will not be coming back to this place. As a female getting her nails done we go to get them done to make us feel better and to do something nice for ourselves. I have been getting my nails done for 18 years and I never have walked out of a nail salon with my nails looking this bad or never even had the over spray cleaned off. It just blows my mind. I would not recommend this place.
Just went there for the first time, after hearing good things about it. A day later I noticed bubbling on my thumb nail, and now today it popped and started peeling. Now I have bubbling under two more nails that wasn’t there the other day. Super disappointed, including because I generously tipped since they looked good when I left!
I'm very impressed. I have been to a bunch of nail salons and no one even wanted to attempt to do any design I wanted. In so excited to go back and see what else Missy can do. Thank you
I've been here a few times and normally it's not bad. My last visit last week I had a young boy (maybe 16) start my pedicure. He didn't do a good job at scrubbing the dead skin off my feet. Then another lady came over to finish. I then got my nails done. They looked fine, but I asked for a basic design and they couldn't do it. I asked if they could do something close to it and basically I was told to pick from their designs, they couldn't alter the design I wanted and they couldn't do any of the other ones on my phone. I've attached the design so you can see for yourself that they could/should have been able to do it. I also made an appointment and still had to wait. I would recommend down but I wouldn't go in there with big hopes for certain designs.
I'm absolutely blown away! Amazing job, friendly staff and good pricing! Tom and Michelle are fantastic. So happy, I will be coming back, customer for life, right here, best nail salon in town!
I Like to take my own palosh but they never use it they said that it chips and to get the gel polish I Like the gel polish but I Like my own palosh to and the Lady said that I was Looking way across the room And I was not
I went in to get a mani/pedi. I enjoyed my pedicure. It came with a drink. But the lady doing my toes wasn't very friendly. There may have been a language barrier. Another young woman did my nails. She did okay. I gave them 3 stars because there barely any cuticle care and their options with services was limited in comparison to other nail shops I've visited. They're good for a powder/dip manicure but I'll probably go somewhere else for a fresh set in the future.
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Jenni Nail Spa Info
Amenities
Accessibility
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Wheelchair accessible entrance
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Wheelchair accessible parking lot
Amenities
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Gender-neutral restroom
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Restroom
Crowd
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LGBTQ+ friendly
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Transgender safespace
Planning
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Appointments recommended
Payments
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Debit cards
Today
Opening Hours
| Monday | 10:00 AM - 08:00 PM |
|---|---|
| Tuesday | 10:00 AM - 08:00 PM |
| Wednesday | 10:00 AM - 08:00 PM |
| Thursday | 10:00 AM - 08:00 PM |
| Friday | 10:00 AM - 08:00 PM |
| Saturday | 10:00 AM - 08:00 PM |
| Sunday | 10:30 AM - 05:00 PM |
How to go there
Location
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