Devine Hair

+1 419-222-0282

640 W Elm St, Lima, OH 45801 United States of America

Open Today:

Quick Facts About Devine Hair

Devine Hair Place is a hair salon that appears to have a mix of positive and negative comments from customers. In order to assess its strengths and weaknesses, we will break down the comments and analyze each aspect of the salon.

Strengths:

1. Positive first-time experience: One customer mentioned that they loved their first visit to Devine Hair Place. This indicates that the salon has the ability to make a good impression on new customers.

2. Awesome haircut: Another customer commented on the quality of their haircut, indicating that the stylists at Devine Hair Place are skilled and capable of delivering satisfactory results.

3. Great owner: A comment praises the owner of the salon. Having a great owner can contribute to a positive atmosphere and the overall success of the business.

4. Great service for kids: A satisfied customer mentioned that Frank has been cutting their son's hair for a while. This implies that the salon has skilled barbers who are good with children and provide great services for them.

5. Satisfied with the service: A customer expresses satisfaction with the service they received, which indicates that Devine Hair Place is able to meet customer expectations.

6. Down to earth and treating customers well: A customer appreciated the down-to-earth nature of Janice, implying that the salon staff provide friendly and attentive service.

Weaknesses:

1. Unprofessional behavior and poor customer service: One customer had a negative experience with Janice, citing unprofessionalism, flaking on appointments, lies, poor excuses, disrespect, and unprofessionalism. This negative comment highlights significant weaknesses in the salon's customer service and professionalism.

2. Negative accidental rating: A customer apologized for accidentally giving a 1-star rating. While this comment does not mention any specific weaknesses, it does show that there was some confusion or misunderstanding with the salon's services or rating system, which may reflect on the salon's communication or clarity.

In analyzing these comments, it is evident that Devine Hair Place has several strengths. They are able to create positive first-time experiences, deliver awesome haircuts, have satisfied customers, offer great services for kids, and have a great owner. These aspects contribute to a positive image of the salon and show that they are capable of providing quality services.

However, the salon also has weaknesses in terms of unprofessional behavior and poor customer service, as reported by one customer. This is a significant concern as it reflects negatively on the salon's reputation and can impact future customer satisfaction and retention. Efforts should be made to address these concerns and ensure that all staff members maintain a high level of professionalism and accountability.

Additionally, the accidental negative rating highlights a customer's confusion about the salon's procedures and systems. This could indicate a weakness in the salon's communication or clarity regarding their services and rating system. Taking steps to improve communication and provide clear instructions and explanations to customers can help avoid similar misunderstandings in the future.

In conclusion, Devine Hair Place has several strengths, including positive first-time experiences, skilled stylists, satisfied customers, great services for kids, and a great owner. However, there are weaknesses related to unprofessional behavior and poor customer service. By addressing these weaknesses and improving communication and clarity, the salon can further enhance its strengths and provide a better overall experience for its customers.

Best TL Reviews

First time going and loved it.

My haircut was awesome.

And the owner Was Great.????

Franks been cutting my son's hair for a while now, great services!

The unprofessionalism that I experienced with Janice was surreal, even in the eyes of the owner. She consistently made appointments with me as if she was willing and compassionate to do my hair and each time she flaked, wasting my time with continual lies and poor excuses. She never showed up neither did she reach out to apologize. Being a mature woman I expected more than lies, flaking, gas lighting, the disrespect to unproportionate measures and unprofessionalism. In all I do appreciate her for flaking for these qualities that she possess I wouldn't let her shampoo a dog off the street just to keep from spreading the filth.

My cousin came here from Maryland and wanted designs in her hair. I recommend Mr. Fisher at Devine hair, and I must say, as always, he did what he do best.

Very satisfied with the service????????????

Great shop, great prices, great barber & staff. I wouldn't go nowhere else!!

Janice is very down to earth and treated me so well. My hair looks amazing and I will definitely be back every two weeks!

I did not know that this would give a bad rating actually I wasn't thinking, I have a app on my phone that pop up when I visit a place and to hurry to remove the app I hit 1 star for everyone. So my apologies to my hairdresser and Frank, I have no problem with Devine Hair