Absolute Beauty Supply

+1 718-464-5900

21817 Jamaica Ave, Queens, NY 11428 United States of America

Open Today: -

Quick Facts About Absolute Beauty Supply

The Absolute Beauty Supply place has several strengths and weaknesses, as mentioned in the comments above.

One of the strengths of the store is its longevity and reliability. A customer mentions that they have been coming to the store for years and it never fails them. This indicates that the store has built a reputation for consistent quality and service over time. Another strength is the cleanliness and organization of the store. Customers appreciate the cleanliness and pleasant atmosphere of the store, as well as its well-stocked inventory.

Additionally, the staff is generally viewed as friendly and helpful. However, it is mentioned that the Asian-owned store has a habit of being overly attentive and watching customers closely upon entering the store. While some customers appreciate the extra attention, others feel that they would prefer to be given space to browse and search for what they need. This can result in a loss of potential sales if customers feel rushed or uncomfortable.

The store offers a variety of products, including cosmetics, weaves, hair accessories, hair products, and earrings. This provides customers with a range of options to choose from and increases the likelihood of finding what they are looking for. However, some customers feel that the prices of the cosmetics are higher compared to alternative options, such as online retailers like Amazon. This could potentially discourage customers from purchasing cosmetics from the store.

The store also offers a discount card that provides customers with a 5% discount on their purchases. This is a positive attribute that incentivizes customers to continue shopping at the store and potentially increases customer loyalty.

However, there are also several weaknesses mentioned in the comments. One customer mentions that the prices at the register are often higher than the marked prices on the items. This inconsistency can lead to frustration and a lack of trust in the store. In addition, the customer mentions that the owners are inflexible, which implies poor customer service and an unwillingness to accommodate customer concerns.

Another weakness mentioned is the inappropriate music played in the store. The customer mentions that rap music with profanity and derogatory language was played in the store, which they found to be inappropriate. They also mention that the manager did not take their complaint seriously and justified the music choice. This reflects a lack of professionalism and a disregard for customer comfort and preferences.

Furthermore, the absence of the store owner is seen as a weakness by some customers. They believe that the owner should make an effort to be present in the store occasionally to connect with customers and address any concerns or feedback directly. One customer even mentions that they stopped going to the store because they felt ignored and disregarded by the management.

In conclusion, Absolute Beauty Supply place has strengths such as reliability, cleanliness, friendly staff, good selection of products, and a discount card. However, it also has weaknesses including overly attentive staff, higher prices than competitors, inconsistency in pricing, inflexible owners, inappropriate music, and lack of presence from the store owner. These weaknesses might negatively impact customer satisfaction and loyalty.

Best TL Reviews

I've been coming here for years and they never fail me.

Clean & well stocked plus the staff is pretty nice. It is Asian owned/operated, so they do have the habit of perhaps watching you or looking to help the minute you step foot in the door. Just let us search for what we need instead of jumping to help. We would probably end up buying more that way if you just gave us time to look = making more money. Other than that, I like the store a lot!

Nice supply of cosmetics, weaves, hair accessories, hair products, earrings, etc.

Most of the cosmetics could definitely be found less expensive, for example in comparison to Amazon, a couple of dollars cheaper. I did find some nice natural oils for facial use at a reasonable price.

Good selection of hair products, you could get their discount card to get 5% off your purchase

Lots of merchandise. You almost always find what you want but the prices are always higher at the register that what's marked on the item.

I've learned my lesson and don't go there anymore. The owners are absolutely inflexible

The store is under new management, its a very clean and pleasant and well organised place to shop. The new management and staffs are very kind and helpful. I can find everything for my hair, very affordable human hair extensions, a variety of wigs to choose from and all my cosmetics items at this store. i find all the good hair products also like Etae, Mielle, Carols daughter, Shea Moisture ETC. I went to the store today and they are having a big thanksgiving day sale on selected items so i encourage everyone to go on down to the store and see the items on sale. great prices check it out.

I just stopped by this store. The store has a variety of things. There was this lady there that helped me and took the time to explain to me all I needed to know about the hairstyle I was going to get. Thank you so much!! I will come here again.

This store's "manager" is a male Latino ( approx. 40 yrs). Have NEVER seen the owner.

You'll see why I mentioned this guy's nationality.

On 11/4/15 as I was browsing for what I wanted to buy, the music that was blasting on the store's

speaker, was Rap music, filled with the N word and profanity in the lyrics. I mentioned it to the Indian lady that worked that day in the back of the store...( the hair accessories). SHE was "afraid to say anything" to the so-called manager.....her words; not mine.

I spoke to him; told him that the music is very inappropriate for a store.

HIS answer was, and I quote: " Somebody gave it to me, and she is not Spanish, so I put it on.

I didn't know what kind of music it was! She give it to me, I play it"!

REALLY?!?!?!?!?!?!? So now, genius!!, What do you think you should do at this point???

Suggestion: The store owner should show up every so often, & let his presence known

to HIS customers. and maybe even say a hello them (the customers).

As of 11/4/15, he has lost one.