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Master Cut

+1 779-423-2245
5801 Columbia Pkwy ste 129, Rockford, IL 61108 United States of America
Open Today: 10:00 AM - 02:00 AM

Quick Facts About Master Cut

Master Cut Place, based on the comments provided, has several strengths and weaknesses that can be identified.
One of the most evident strengths is the friendly and efficient service provided by the barbers. Customers appreciate the politeness and professionalism of the staff, and they mention that the barbers do a great job with haircuts and beard trims. The mention of meticulous cutting and attention to detail indicates that the barbers take pride in their work and strive for customer satisfaction. This attention to detail is particularly important when it comes to haircuts, as even small mistakes can have a significant impact on the customer's overall satisfaction.
Another strength of Master Cut Place is the cleanliness and sterility of the barbershop. Customers comment on the old-time barbershop smell, which suggests a nostalgic and comforting atmosphere. The mention of the cleanliness indicates that the shop takes hygiene seriously, which is especially important in a place where people's hair and skin are being handled. The combination of cleanliness and hygiene contributes to a positive overall experience for the customers.
The reasonable prices offered by Master Cut Place are another strength highlighted in the comments. Customers mentioned that the prices were fair for the quality of service they received. This suggests that the shop provides value for money, which is an essential factor for many customers when choosing a place to get their haircut. The affordability of the services offered by Master Cut Place may attract a wider range of customers, including those who may be more price-conscious.
The positive customer experiences described in the comments indicate that Master Cut Place provides a satisfying and enjoyable barber experience. Customers mention that they have had some of the best experiences at this shop and highly recommend it to others. This word-of-mouth recommendation can be a significant strength for the business, as it helps attract new customers and build a loyal customer base.
On the other hand, there are also some weaknesses mentioned in the comments. One customer had a negative experience where they asked for a trim but received an undercut, resulting in them losing 5 inches of hair. The mention of the barber being on their phone texting the whole time indicates a lack of professionalism and focus on the customer's needs. This kind of negative experience can significantly impact the reputation of the barber shop and deter potential customers from visiting.
However, it is important to note that this negative comment represents only one experience out of several positive ones. It is possible that this was an isolated incident, and the majority of customers have had positive experiences at Master Cut Place. It is important for the barbershop to address this issue promptly to ensure that it does not happen again in the future.
In conclusion, Master Cut Place has several strengths that contribute to its positive reputation, such as friendly and efficient service, cleanliness, reasonable prices, and overall customer satisfaction. These strengths are highlighted in the comments provided by customers. However, there are also some weaknesses, such as a negative experience resulting from a lack of professionalism and attention to customer needs. It is important for the barbershop to address and rectify these weaknesses to maintain and improve its reputation in the long run.


Best TL Reviews

Really friendly barbers quick and efficient. Did a great job with haircut along with beard trim. The barber was very meticulous when cutting my hair. One of the best experiences I have ever had at a barber. Definitely recommend to anyone looking for a barber experience.
Great service and awesome skills .I highly recommend these guys they are Jordanian and polite and do great work ..won't go to any other barbershop.
Very clean and sterile barbershop with the old-time barbershop smell that's so hard to find. Amazing customer service with above average quality you would expect. Highly recommend if you're serious about your hair and looking for a new barber.
Worst place ever. I asked for a trim and the guy gave me an undercut, and was on his phone texting the whole time. It’s going to take me 6+ months to get my hair back to normal. He took off 5 inches of my hair. Do not go here, they don’t know how to cut hair. They will ruin your hair. Guaranteed
Amazing barber shop with very reasonable prices for a high-quality fade. Every barber I have had here takes their time and makes sure everything is lined up and fresh. I highly recommend checking it out!
Always a pleasure getting cut by any of the guys. The experience and ambiance is very much like a barber shop should be!
My son has never been so excited about a haircut, nor have I ever seen a barber pay such close attention to detail. With such thick, stick-straight hair, my son's cut has to be perfect to look good without going super short. This cut was the best he's ever had. We just found our new barbershop!
Awesome they did myself and my 1 year old sons hair in and out pretty quickly great work very professional! Couldn't ask for a haircut experience to go better! Adam was our barber exceptional job!

Place Pictures

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Master Cut Info

Amenities

Accessibility
  • Wheelchair accessible entrance
  • Wheelchair accessible parking lot
  • Wheelchair accessible restroom
Amenities
  • Gender-neutral restroom

Today

Opening Hours

Monday 10:00 AM - 08:00 PM
Tuesday 10:00 AM - 08:00 PM
Wednesday 10:00 AM - 08:00 PM
Thursday 10:00 AM - 08:00 PM
Friday 10:00 AM - 02:00 AM
Saturday 10:00 AM - 08:00 PM
Sunday 10:00 AM - 06:00 PM

How to go there

Location