Quick Facts About Dream Hair
Strengths:
1. Tony, the hair colorist, is highly recommended and never disappoints. He provides excellent service and is able to create a total new look with just a retouch.
2. The salon has a pleasant atmosphere and customers are immediately greeted upon arrival. Michelle, one of the stylists, is noted as a good listener and fulfills customer requests.
3. Ken, one of the barbers/hair stylists, is highly skilled and professional. He keeps up with trends and can replicate any style desired.
4. The staff members, including the owner Tony, are described as nice and friendly. They provide good customer service and make customers feel welcome.
Weaknesses:
1. One customer had a negative experience with a straight perm, stating that their scalp was burned and experienced dandruff, which they had not previously experienced. The perm did not result in straight hair and the customer doubts the claimed 20 years of experience from the barber.
2. Another customer expressed frustration when their stylist took in a walk-in customer instead of them, despite already waiting for 20 minutes. This reflects poor customer treatment and prioritization.
3. A complaint was made about the salon only accepting cash, raising concerns about tax evasion. This could potentially lead to legal issues for the salon.
4. A female stylist was described as not being friendly and lacking people skills. This negative experience may deter potential customers, especially those looking for a simple men's cut.
In summary, Dream Hair Salon receives praise for its talented hair colorist Tony, friendly atmosphere, and skilled barber Ken. However, there are weaknesses, such as the negative experience with a straight perm, poor treatment of customers, concerns about cash-only payments, and an unfriendly stylist. Addressing these weaknesses could greatly improve the overall customer experience at Dream Hair Salon.
Best TL Reviews
Tony is the guy behind Dream Hair Salon. He is my hair colorist and he never lets me down. I only wanted him to do the retouch but it ended out a total new look. He does not ask too much. He is absolutely recommendable!!
Worst Stright Perm I have done ever!It didn't worse the price. My reasons listed as follows:
1. My scalp burned after the Perm, which was hurt. And I found several large pice of dandruff comes out, which I hadn’t experienced before. My skin was dry and I didn’t have dandruff issue.
2. After the perm, my hair was not straight at all, and because of this, I doubt the ‘ 20 years experience’ that the barber claimed.
3. After the Perm, about 2 inches hair was cut. But still a lot of splits (which was not this serious before the perm). Some end part of my hair was scorched and became Z shaped.
Recommended by my Sister-in-Law, I went. The atmosphere was pleasant, I was immediately greeted by Michelle when I walked in. Wait time was only about 15 or so min. Michelle is a good listener, she did exactly what I asked, I am very happy! Thank you Michelle and Dream Hair.
Sat down waited for 20 mins to my son a haircut. A gentlemen casually walks in and says “hey got time for a haircut” and the ONLY available stylist who should’ve taken us takes him instead! Is this how you treat your customers?! First and last time there. Only went there because I was referred. Never again! Ridiculous!
Oh I came to the saloon at 4:08 PM and I was told to be seated no question ask and at 4:40 PM I believe she’s the owner or supervisor she came to me and she asked me if I pay with cash they do not accept any cards so I want to report them because they ask for cash only so that way they will avoid paying taxes and I’ll urge California officials to go to that haircut salon and do inspection I will never go to that place again ever
Ken is literally one of the best barbers/hair stylists I've ever met. Professional, extremely friendly, and gets the job done. He follows trends so as long as you know what you're looking for, he can absolutely replicate any style you want.
Female stylist in her low 50s not very friendly no people skill for a first timer to this salon. Definitely not ever coming back for a simple man's cut and wash 30 usd. Still tipped her 10$ probably deserved 1$
Chinese owned business. The staffs are all nice. Tony is always the best. He owns the salon and he is knowledgeable in his craft!!
Dream Hair Info
Amenities
Accessibility
Amenities
Planning
Today
Opening Hours
Monday | - |
---|---|
Tuesday | - |
Wednesday | - |
Thursday | - |
Friday | - |
Saturday | - |
Sunday | - |
How to go there
Location
Places
Other Places
7. Status Men
8. J's Nails
15. Hi Tech Nails