Quick Facts About D & D Nails
Strengths:
1. Skilled nail technicians: Many customers praised the skills and expertise of the nail technicians at D&D Nails. They mentioned that their nails looked great and that they had a positive experience with the staff.
2. Customer service: Several comments mentioned that the staff at D&D Nails treated customers well and were friendly and caring. This indicates that the salon has a strong emphasis on providing good customer service.
3. Cute and stylish nails: Customers appreciated the style and design of their nails done at D&D Nails. This suggests that the salon is able to cater to different preferences and provide trendy and attractive nail designs.
4. Convenient location: One customer mentioned that the location of D&D Nails was convenient for them. This could be a strength for the salon as it allows for easy access and could attract more customers in the area.
Weaknesses:
1. Inconsistent service quality: One customer mentioned that there were different experiences with the nail technicians. While one technician was praised for being better, another customer mentioned that the service and cleanliness of the salon were disappointing. This inconsistency in service quality could be a weakness for D&D Nails, as it may result in mixed reviews and customer dissatisfaction.
2. Language barrier: A customer noted that one of the nail technicians did not speak English, which made communication difficult. Lack of effective communication could lead to misunderstandings or dissatisfaction with the service.
3. Lack of thoroughness: A customer mentioned that their pedicure and manicure were done quickly and not thoroughly. They felt rushed and did not receive the level of service they expected, such as a massage during their pedicure. This indicates a weakness in the attention to detail and thoroughness of the nail technicians at D&D Nails.
4. Poor eyebrow services: A customer mentioned having a negative experience with eyebrow waxing, noting that both of their eyebrows came out lopsided and uneven. This suggests a weakness in the skill and technique of the salon's eyebrow services.
5. Pricing discrepancies and rudeness: One comment mentioned that the prices at D&D Nails did not match the price list and that the staff was rude, particularly towards a customer's grandchild. This indicates a weakness in the professionalism and customer service of the salon, as well as a lack of transparency in pricing.
In conclusion, while D&D Nails has strengths such as skilled nail technicians and good customer service, there are weaknesses that need to be addressed. These weaknesses include inconsistent service quality, a language barrier, lack of thoroughness, poor eyebrow services, pricing discrepancies, and rudeness. By addressing these weaknesses and improving the overall service and customer experience, D&D Nails can further enhance its strengths and attract more satisfied customers.
Best TL Reviews
Love the nail tech who did my nails. My nephew loved them for his special party! Thank you so much! Super cute
Nail tech has a different idea of what VIP is. The “Hot stone massage lasted about 30 seconds (both legs) and that was pretty much the only massage given. There are 2 techs (women) that give pedicures. One speaks English ant one does not. English speaking tech is MUCH better.
I Love D&D Nails There the best. I've been going to them for over 10 years or longer. I Love the style of there nails & the way they treat there customers. I wouldn't change my nail salon for nothing in the world.
⚠️⚠️⚠️⚠️Listen I’m not one to go an leave reviews BUT.. OMG this is just ridiculous!!!!! Never again will I cheat on my nail salon!!!! Went here because I was in a hurry an I forgot to make my normal appointment. This place is so disgusting!!! All the way from the service to the cleanliness!! My manicure was done all in about 15mins. As well as my pedicure. Did not even get a massage!! I asked for gel an although he done what I asked he just continued to put layers upon layers on. Even after he done the top coat! I can’t even begin to believe that they think this kind of business is okay!! Not to mention doors wide open while they sit out an smoke cigarettes!! PLEASE save your money as well as your time!!⚠️⚠️⚠️⚠️
My friend and I both had our eyebrows done here. She’s gone a few times and it’s been hit and miss. I had been growing them out for about six months due to the last time they were waxed horribly in Okeechobee. (Too thin)
Well, shame on me because that place in Okeechobee was far better than this place.
We walked in and were told to return in an hour, we returned in 3, when it was dead.
1 customer in there.
Both of our eyebrows came out lopsided.
I’d take a picture, but I’m too embarrassed. One goes up and one eyebrow goes down.
The woman doing them wasn’t able to reach my other eyebrow due to how they have it setup in there ,she just leaned over the chair. In doing so both of our right eyebrows came out lopsided. Legitimately, one is high and one is low. To make matters worse, one is arched and one is rounded and one is incredibly short while the other is incredibly long.
I was so excited to get this done at their location, they’re convenient and the prices aren’t bad. I also needed a pedicure and a manicure, but after dropping $10 bucks to walk around lopsided I passed on the nails being done. I’ll make the drive to Sebring.
Prices when payment due did not match what price list stated. We paid $105 for 2 full sets, it seems everything is a la carte there. And they are NOT baby friendly, one of the workers literally ordered me out the door because my grandson was a little fussy. He actually told me “take him outside now”. I wouldn’t recommend this salon to anyone. My nails look nice, but the staff with the exception of my nail tech were extremely rude and unwelcoming and rude to my grandson. That was the icing on the cake.
Best nail techs! Friendly, caring, clean place and they can't get t I'd if me! They are the best of the ???? best!
My Nails looks awesome!!! I had a wonderful experience with Dean and his staff.... Just found my nail spot!
Place Pictures
D & D Nails Info
Amenities
Accessibility
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Wheelchair accessible entrance
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Wheelchair accessible parking lot
Planning
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Appointments recommended
Today
Opening Hours
| Monday | 09:00 AM - 07:00 PM |
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| Tuesday | 09:00 AM - 07:00 PM |
| Wednesday | 09:00 AM - 07:00 PM |
| Thursday | 09:00 AM - 07:00 PM |
| Friday | 09:00 AM - 07:00 PM |
| Saturday | 09:00 AM - 07:00 PM |
| Sunday | Closed |
How to go there
Location
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