Quick Facts About Lucky Nails
Lucky Nails has several strengths that are evident in the comments provided. Firstly, a common theme mentioned is the friendly and skilled staff. Customers appreciate being greeted and assisted as soon as they walk in the door, and they mention specific nail technicians who have light hands and provide great quality work. The personal touch and attention to detail contribute to a positive experience for customers.
The cleanliness of the salon is also mentioned as a strength. Customers appreciate the fact that they are asked to wash their hands upon entering, which demonstrates a commitment to maintaining a clean and hygienic environment. In addition, the salon follows COVID-19 CDC regulations, which further reassures customers of their safety and well-being.
Another strength is the range of services offered at Lucky Nails. Customers mention getting various types of manicures, including gel nails and dipping powder. The fact that the salon offers these options shows that they are keeping up with current trends and providing customers with a wide variety of choices. This appeals to customers who are looking for the latest nail techniques and styles.
Customer satisfaction is also evident in the comments. Many customers express their love for Lucky Nails and mention that it is their favorite nail shop. They appreciate the quality of work, the cleanliness of the salon, and the friendly staff. It is clear that these aspects contribute to a positive overall experience for customers.
However, there are some weaknesses that can be identified from the comments as well. One customer mentions being charged an extra $2 fee for using a credit/debit card. While this may not be a significant amount, it can still be seen as an inconvenience for customers who prefer to pay with cards. In a competitive market, businesses should strive to make payment processes as seamless and convenient as possible.
Another weakness mentioned is the dissatisfaction of one customer with their nails. They mention that their nails were horrible and even broke after just two days. The customer further expresses their disappointment with the lack of response from the manager when they brought up their concerns. This indicates a potential lack of accountability or problem-solving skills on the part of the management team. It is crucial for businesses to address and rectify customer complaints to ensure customer satisfaction and loyalty.
Furthermore, one customer mentions that they are moving on from Lucky Nails due to consistent dissatisfaction with their nails over time. This suggests a possible inconsistency in the quality of work provided by the salon. While some customers have had positive experiences, it is essential for the salon to ensure consistency and address any issues that arise to retain customer loyalty.
In conclusion, Lucky Nails has several strengths, including friendly and skilled staff, a clean and hygienic environment, a wide range of services, and overall customer satisfaction. However, there are some weaknesses that should be addressed, such as extra fees for card payments, inconsistent quality of work, and a lack of responsiveness to customer concerns. By addressing these weaknesses, Lucky Nails can further enhance its strengths and provide an even better experience for its customers.
Best TL Reviews
Love this place! As soon as we walked in we got helped. I showed the guy a pic of the style I wanted and gor sent over to Kevin. Light hands on his work. My daughter also got a full set and she also ???? her nails. Very satisfied.
Lucky nails still my favorite nail shop. Thanks to Mrs. Janet that knows how to work on my nails . She has such a soft hand on work, that at times I kept bobbing my head from feeling sleepy and the atmosphere being so calm and quite.
I absolutely love their work! Definitely my new nail spot! They leave my gel nails so clean! I just tried their dipping powder on my nails and let me tell you... GAME CHNAGER! I love how light my nails feel and it was only 12 dollars more worth it!
Love the color of my toenails~ I came for a pedicure, was $35 bucks. They do accept credit/debit cards but there's an extra $2 fee. Though I arrived a little late, I was accommodated. They have kpop playing on the screen, brownie points. The nail technician was friendly and gave a great leg massage. Totally coming back here
Sad to say I’m moving on from lucky nails :( I had been coming for so long but realized that as time went on I was rarely satisfied with my nails. This past time my nails were horrible. One even broke after 2 days and when I went in to get it fixed, I showed the manager everything and she didn’t have much to say. Lee is great at dip manicures if you want to try them out though!
Clean and friendly! You’re asked to wash your hands when you first enter! Not many other nail shops in the area actually do this. Stefany helped me. She’s so sweet and skilled! My nails look so pretty after my dip mani.
The ladies and gents here are awesome and talented. I bit my nails for 35 years, one day I braved it in there, and said, please help. They looked at the damage I did, and guided me to fixing that habit, and continuously fixed and shaped and helped me break my habit. They are incredible at what they do, very kind, and that’s why I keep going back! This place and these people are a great salon!
My brother and I had a wonderful experience. The salon is clean, they follow covid cdc regulations and the customer service was excellent. Kelly and Mai were very professional and attentive. Thank you we will be back soon.
Great nail service, lovely pedicure experience. Not crazy over priced for gel.
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Lucky Nails Info
Amenities
Accessibility
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Wheelchair accessible entrance
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Wheelchair accessible parking lot
Planning
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Appointments recommended
Today
Opening Hours
| Monday | 10:00 AM - 07:00 PM |
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| Tuesday | 10:00 AM - 07:00 PM |
| Wednesday | 10:00 AM - 07:00 PM |
| Thursday | 10:00 AM - 07:00 PM |
| Friday | 10:00 AM - 07:00 PM |
| Saturday | 10:00 AM - 07:00 PM |
| Sunday | 10:00 AM - 05:00 PM |
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