Quick Facts About Orvelle Nail Bar
Strengths of Orvelle Nail Bar:
1. Highly recommended: One customer had a positive experience and highly recommends the salon. This indicates that they provide good service and high-quality work.
2. Accommodating and friendly staff: The staff at Orvelle Nail Bar was accommodating, even when the customer arrived late for their appointment. Friendly staff create a welcoming atmosphere and contribute to a positive customer experience.
3. Convenient online booking: The fact that the customer was able to book their appointment online suggests that Orvelle Nail Bar has a user-friendly online booking system. This convenience can attract more customers and streamline the appointment process.
4. Customer service is a priority: Another customer mentioned that customer service is the salon's first priority. This indicates that the staff goes above and beyond to ensure that the customers are satisfied and have a pleasant experience.
5. Clean and relaxing environment: Multiple customers commented on the clean and relaxing atmosphere of Orvelle Nail Bar. A clean environment is essential in maintaining hygiene and ensuring customer satisfaction.
6. Reasonable prices: A customer mentioned that the prices at Orvelle Nail Bar are reasonable for the high-quality nail services provided. This affordability can attract more customers and encourage repeat business.
Weaknesses of Orvelle Nail Bar:
1. Rude staff: One customer complained about a specific staff member who was consistently rude. Rude behavior can create a negative atmosphere and affect the overall customer experience.
2. Damaged nails: The same customer mentioned that the nail technician used the nail drill too hard, resulting in damage to their natural nails. This indicates a lack of care and skill on the part of the technician.
3. Unprofessional behavior: The customer also mentioned that the rude staff member yelled at them and displayed unprofessional behavior, such as interrupting their hand washing. Unprofessional behavior reflects poorly on the salon and can drive customers away.
4. Poor nail quality: One customer found the nail quality at Orvelle Nail Bar to be subpar. They experienced chipped gel nails and lifting acrylics. Inconsistent nail quality can lead to customer dissatisfaction and a loss of trust in the salon's services.
5. Higher prices compared to competitors: Another customer mentioned that Orvelle Nail Bar was more expensive than their usual nail salon. Higher prices without a significant increase in quality or value can discourage customers from choosing Orvelle Nail Bar over its competitors.
Overall, while Orvelle Nail Bar has strengths such as highly recommended services, accommodating and friendly staff, convenient booking, and a clean environment, it also has weaknesses that include a rude staff member, damaged nails, unprofessional behavior, poor nail quality, and higher prices compared to competitors. Improvement in these areas can help enhance the overall customer experience and positively impact the salon's reputation.
Best TL Reviews
Highly, highly recommended. I booked my appointment online and despite being late they were very accommodating. The atmosphere was the great, very friendly staff and I absolutely love my nails. I was going for a decent job in a short time. Thank you!
I asked for a soak off of my acrylic nails. Everytime I come I get the same young lady. She’s always rude to me. She used the nail drill extremely too hard to where she ends up damaging my real nail. I pull my hands away to show her it’s hurting and she yanks them back and continues to drill hard. She yells and tell me to turn the sink off when I’m not even done washing my hands. Very unprofessional. I do not recommend at least if you go don’t go to the young girl.
My new go-to spot. They were awesome and did a great job on my nails. They made sure my nails look clean and polished even if it takes longer. It truly felt like customer service was their first priority. The place also was clean and relaxing. The prices are not bad either so I will be back for sure!
Went shopping with my kids and thought I’ll pop in here and get my nails done! (Big mistake). I’m ONLY giving them a 2 because the ladies were so nice but the nail quality isn’t good. Not sure if they need to change product or something but got nails done later that day washed hands and my nail chipped (gel nails btw) so I went in next day and she fixed it but then the next day (Christmas) I was washing dishes after dinner and the gel and acrylic just lifted off on 2 nails.
I will in the future stick to my normal nail place. And this place was a lot higher than my normal place.
I absolutely adore this place! These ladies here always do such an amazing job with my nails. They're very detailed and always have great new ideas. I give them full creativity to do and my nails come out looking gorgeous every time. Great pedicure and foot massages too. 5 stars!
Best nail salon in town! Definitely recommend!!! I travel across the entire city just to get my nails done here. Wouldn't trust anyone else to do my nails! I never had a bad set here. The shape is on point, never crooked. Stay as long as 4 weeks and don't lift (that's the longest I ever leave them on).
10/10 experience and I already can't wait to come back!!! Came in Friday evening as a walk-in and was kindly seated right away. The tech was just so awesome, so kind and patient and thorough. The deluxe manicure and pedicure were so good! Love their hand & foot massage too. Will definitely be coming back!
Very nice staff, I got to my appointment 15 minutes early and my nail tech was still able to take me, which I really appreciated. The place is clean and the prices are very reasonable given the high-quality nails. The dip powder nails were not too thick and looked natural! Love it!
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