Cal's Barber Shop

+1 352-259-9100

1074 Lake Sumter Landing, The Villages, FL 32162 United States of America

Open Today: -

Quick Facts About Cal's Barber Shop

Cal's Barber Shop has received overwhelmingly positive comments about the quality of their haircuts and the professionalism of their staff. Customers have praised the friendly and welcoming atmosphere of the shop, as well as the ability of the barbers to deliver exactly what they ask for. The skilled barbers, particularly Jeff, have been commended for their ability to work with difficult hair types and meet specific requirements. The positive reviews highlight the expertise and customer service provided by the staff, making it clear that Cal's Barber Shop is highly recommended by its loyal clientele.

One of the strengths of Cal's Barber Shop is its excellent customer service and friendly staff. The barbers are described as professional and knowledgeable, creating a positive and comfortable environment for customers. Customers appreciate the ability to have conversations with their barber and enjoy their time at the shop, further enhancing the experience. The barbers' ability to listen to customers' directions and deliver fantastic haircuts is another strength of the shop, as it ensures that customers leave satisfied with the results.

Another strength of Cal's Barber Shop is its family-friendly atmosphere. Customers value the welcoming and inclusive vibe of the shop, making it an ideal place for individuals of all ages. This is especially important for families who want to bring their children to get a haircut in a safe and comfortable environment. The positive comments about the shop being family appropriate indicate that Cal's Barber Shop has successfully cultivated a warm and inviting atmosphere, adding to its strengths.

While most comments are highly positive, there are a few weaknesses that have been mentioned. One customer complained about the lack of communication regarding their appointment. They arrived on time but had to wait for an extended period without any explanation. This lack of simple communication is seen as a weakness, as it left the customer feeling frustrated and inconvenienced. Ensuring effective communication and managing appointments more efficiently would be beneficial for the shop.

Another negative comment mentions rudeness and feeling unwelcome by an older woman working at the shop. The customer had a mix-up with their appointment and was met with an aggressive tone and unprofessional behavior. This not only reflects poorly on the specific staff member but also on the overall professionalism and customer service of the shop. Improving the training and ensuring all staff members maintain a welcoming and respectful attitude is crucial to avoid such incidents and maintain a positive reputation.

The comment about the shop looking dirty and disorganized is another weakness that should be addressed. Maintaining cleanliness and organization is essential for any service-oriented business, and a lack thereof can discourage potential customers. Making sure that the shop is consistently clean and organized will contribute to a more positive overall experience for customers.

Another area for improvement is the lack of options for services, such as not having the option to wash hair at the location. While some customers may prefer a basic cut, others may look for additional services and amenities. Offering a more comprehensive range of services, including hair washing, could attract a wider customer base and increase customer satisfaction.

In conclusion, Cal's Barber Shop has several strengths, including skilled barbers, friendly staff, and a family-friendly atmosphere. The positive comments highlight the professionalism and expertise of the barbers, making it easy to see why the shop is highly recommended by its customers. However, there are also a few weaknesses, such as communication issues, rudeness from staff members, cleanliness concerns, and the lack of service options. By addressing these weaknesses and building upon their strengths, Cal's Barber Shop can continue to thrive and provide exceptional haircuts and experiences for its customers.

Best TL Reviews

The BEST place in The Villages to get a haircut!!

The staff is always friendly. It’s clean as a whistle and most importantly, you get what you ask for!!

The barbers here are all very professional and know what they’re doing!

Especially my guy… Jeff. I’ve got kinda tricky hair to work with and I’m particular about it. Jeff keeps all this in mind and always delivers!

HIGHLY RECOMMEND!!

Jeff Is a great guy. Very friendly and interesting to converse with. He listens to my directions and gives me a fantastic haircut! Cal’s in Lake Sumter is the place to go!

Absolutely fantastic place with the greatest staff. If you value a family vibe, then look no further as this is very family appropriate. I’ve been looking for a long while for a barbershop to go to as I’m sick of the dive vibe with hairstylists trying to practically date you while being over the top with low end mentalities. This place is top notch and has my trust/business. ????????????

Called and was asked to make an appointment which I did. Arrived 4 minutes before appointment and was told Judy would be right with me. 15 minutes later Judy finished up and left the shop. After 20 minutes I asked one of the free barbers if making an appointment and then waiting more than 20 minutes was normal. He asked who my appointment was with. When I told him he pointed outside and said, “There she is, sitting outside on the bench!”

I understand needing a break but how about some simple communication?

This is a Mickey Mouse organization. Buyer beware.

Very rude and made me feel immediately unwelcome. There was some sort of mix-up with my appointment, which was made through their online system. I never found out what exactly the problem was because the older woman working immediately took an aggressive tone and sat another walk-in before me. She then loudly, in front of other customers, said "I don't know what to say" to me and turned her back. I walked straight out and will not be back to this chain. Not what I've come to expect in the Villages. The shop looked pretty dirty and disorganized as well.

Waitress was not bad she was by herself. They need to get more help. The guy bringing out some of our food dropped 1 plate and it went one 2 of us. Some people left because no one helped them.

Inexpensive cut, and the results show. No option to have hair washed at this location. I would not recommend a cut here unless you're looking for something very basic.

I got a great haircut. The atmosphere is friendly & professional. I'll definitely go back.