Creola Grocery

10095 US-43, Creola, AL 36525 United States of America

Open Today: -

Quick Facts About Creola Grocery

Creola Grocery Place, as described by the comments, has a number of strengths and weaknesses that contribute to its overall reputation and customer experience.

One of the main strengths of the grocery store is its fair prices. Commenters mention that the prices are reasonable and competitive compared to other nearby options. This is particularly appreciated by locals who find it more convenient than having to travel to Saraland for groceries. The store's prices are seen as a positive aspect, making it a go-to for many customers.

Additionally, the staff of the store is consistently praised for their friendliness and helpfulness. Commenters highlight the positive interactions they have with the ladies at the register, specifically mentioning their pleasant attitudes. Friendly cashiers, like Kim and Lori, contribute to the overall positive experience and make customers feel welcomed. This kind of friendly service fosters a sense of community and loyalty among customers.

The convenience of the store is also emphasized by commenters. Creola Grocery Place is described as a good option for groceries in a pinch, suggesting that it is easily accessible and potentially open for longer hours than other stores in the area. The location itself is considered great, tailored to the needs of the local population.

Customer feedback also indicates that the store has been expanding its delta selections, reflecting their efforts to meet the changing demands and preferences of the customers. The workers are portrayed as understanding and sweet, further enhancing the positive image of the store. This suggests that the store is not only responsive to customer feedback but also attentive to the changing market trends.

However, despite these positive aspects, there are also some weaknesses that emerge from the comments. One recurring criticism is the decline in the level of personal attention and customer service since the change in ownership. The previous owner, Mr. Steve, was remembered as a friendly and welcoming presence, who was not only focused on business but also willing to extend credit to customers in need. The new owners, on the other hand, appear distant and less engaging, creating a sense of disconnect between the customers and the management.

Another weakness highlighted is the cleanliness and stock availability of Creola Grocery Place. Multiple commenters mention that the store is not very clean and often lacks sufficient stock. This suggests that the store may not be investing enough in maintaining cleanliness standards and preventing stock shortages. While the friendly cashiers compensate for this deficiency to some extent, it is an area that requires attention and improvement.

Lastly, some customers find the prices for certain items to be high, even before the recent rise in the cost of living. This indicates that there might be inconsistencies in pricing strategy, with some items appearing overpriced in comparison to competitors. This can potentially deter price-sensitive customers and limit their overall satisfaction with the store.

In conclusion, Creola Grocery Place demonstrates several strengths such as fair prices, friendly and helpful staff, convenience, and responsiveness to changing customer demands. However, there are also areas that require attention, including the decline in personal attention since the change in ownership, cleanliness, stock availability, and potentially inconsistent pricing. Addressing these weaknesses while capitalizing on the store's strengths will improve overall customer satisfaction and loyalty.

Best TL Reviews

Although the prices are fair, it's a good store... Better than going to Saraland for groceries.

Very nice local grocery. The ladies at the register are always very nice.

Good for groceries in a pinch. Everyone is super nice and helpful.

Love this place for the convince as well as I love the prices!!!!! The delta selections are always growing and the workers are understanding and really sweet!!!! Great location for the type of store it is!!!! Glad I found y'all!

I like it but it's still not like when Mr. Steve had it. He would always greet everyone with a smile and if you were short of money he would still let you buy just pay him when you could. The cashier's and the stockers are super. Not sure cause the new owners don't say anything just look at you.

Not very clean and understocked. Ok for the area i suppose. Cashier was very friendly however. Just a simple little grocery store,not really a complaint here.

Friendly ,cashier's Kim and Lori are always helpful.

Good friendly store. But a lot of items are pretty high priced to me even before recent rise in cost of living