Fashion Nails & Tan

+1 828-695-1826

808 Conover Blvd W suite g, Conover, NC 28613 United States of America

Open Today: -

Quick Facts About Fashion Nails & Tan

Fashion Nails & Tan place has a combination of strengths and weaknesses based on the comments provided. In order to provide a balanced analysis, both positive and negative aspects will be discussed.

One of the strengths mentioned in the comments is the satisfaction with the service provided. One customer expresses that they always leave satisfied with their service, particularly highlighting the care they receive as a diabetic. The comment states that the pedicures help with circulation and overall foot health, making them feel more confident. This positive experience indicates that the salon is knowledgeable and capable of providing specialized care for customers with specific needs. Another positive comment mentions that the manicurist, Tonya, does an amazing job and is the only person the customer goes to for their nails. This demonstrates a level of skill and expertise that keeps customers loyal.

On the other hand, there are several weaknesses highlighted in the comments. One key complaint is the issue of money. One customer mentions that they were charged for removing gel polish even though they did not put on new gel polish, feeling that they were unfairly charged. This suggests that there might be a lack of transparency in pricing or a discrepancy in communication between the salon and customers. Another complaint is regarding the quality of the service. One customer states that they received a different design than what they requested, leading them to say they will not be coming back. This indicates a level of inconsistency and dissatisfaction with the final result. Another complaint is about a staff member named Tonya not following customer preferences and doing nails her own way. This highlights a lack of attention to customer requests and preferences.

Additional criticisms include unsatisfactory wait times and poor communication. One customer mentions that they had to wait despite making an appointment, while another complains about a staff member leaving them waiting during an eyebrow service without any explanation or timeframe. These experiences suggest a lack of professionalism and efficiency in managing appointments and keeping customers informed. There are also complaints about the condition of the salon, such as an out-of-order bathroom and a malfunctioning drying table. These issues indicate a lack of attention to maintenance and cleanliness, which could negatively impact the overall customer experience.

On a more positive note, there are comments that express a high level of satisfaction with the salon. One customer states that they love the establishment, specifically praising the manicurist Tonya and the promptness with which any issues are resolved. Pricing is also mentioned as a positive aspect, with one customer highlighting the amazing prices offered by the salon. These positive comments demonstrate that there are customers who have had positive experiences and are loyal to the salon.

In summary, Fashion Nails & Tan place has a mix of strengths and weaknesses. The strengths include satisfied customers who appreciate the specialized care and expertise provided, as well as loyal customers who praise the skill and service of specific staff members. However, there are also weaknesses, including issues with pricing transparency, inconsistency in meeting customer preferences, unsatisfactory wait times, poor communication, and concerns about the salon's maintenance. It is important for the salon to address these weaknesses in order to improve the overall customer experience and retain their clientele.

Best TL Reviews

I have been going to Richard for over 11 years off and on. Today, he charged me $5:00 for taking gel polish off because I didn't put gel polish back on! He owed me a $5:00 discount he never made good on. I brought him business and he has changed so much! He is so money hungry! He lost 2 people today that will never go back. I made an appointment so I wouldn't have to wait but I had to wait anyway! If someone comes in for eyebrows he always jumps up leaving you sitting there and never says I will be back or anything! One of his bathrooms has been out of order for months and his drying table doesn't work properly! He lost money today that he will not recoup. I usually don't express my feelings but he done me wrong! This is Fashion Nails & Tan in Newton! I hope he doesn't treat other people this way! If you go, Good Luck!

this place did my nails so horribly . I asked for the first picture and got the second . I asked repeatedly if the lady could do this design and she said yes.. as i’m getting my nails done i’m waiting for her to do the design i specifically asked for, and didn’t get that. I will not be coming back . and will be coming back to get my full refund cause ts not what i asked for.

My nails look like chicklet gum. Tonya did my nails and I told her time and time again that I did not want my nails thick… I like them a certain way. She still did them her way….. she needs to retire and sit down somewhere!! Richard and Tu tu will do them the way YOU want them done. I will not be back!

Went back after years of not going there and got a fill in that's 25 dollars and brought my own gel nail polish and still got charged 15 dollars to have my nails painted with my own polish. I don't feel we should be charged for something we bring ourselves. Won't be going back guess I'll start doing my own nails again!

Always leave satisfied with their service. I’m a diabetic and they help me take care of my feet and the massages with the pedicures are amazing and even help with circulation in my legs and feet. I don’t do it for fashion at all I do it for my health. More men ought to try it especially if you’re a diabetic. They make your feet feel better and look healthier and it make you more confident in yourself. Thanks Fashion Nails & Tan!

Don’t do it, keep on looking for places. The old women there is rude as all get out. I went on my lunch break and CALLED before I came. I just wanted my sns nails taken off and then painted. I had 40 min to do that.( I told her this) I got down to only 10 min before needing to leave and go back to work & I told her just put the clear coat on because I won’t have time for anything else. I had to go. She insisted she could get me done in time. Well she didn’t and I told her I REALLY needed to leave and she got I’ll and grouchy with me telling me I should have called first while she was snatching my Receipt out of my hands before I could sign it. Really hurt my feelings. I’ll never go back.ever. Wish I could show the pics of my nails also.

They did an awesome job! I will definitely be going back!

Absolutely love this place. Tonya is the only manicurist I go to and she is amazing. If something happens to your nails before your next fill date they are quick to fix it and make it better. Their prices are amazing too. I will not go anywhere else!