Quick Facts About Joli Hair Studio
Strengths:
1. Longevity: The salon has been in business for at least 8 years, indicating a level of stability and customer loyalty.
2. Quality service: Many customers have had positive experiences with the stylists at the salon, mentioning that their hair was cut well and they received compliments on their hairstyles.
3. Responsive management: In the case where a customer was unhappy with their haircut, the salon took responsibility and rectified the situation by fixing the customer's hair after they complained.
4. Affordable pricing: A customer mentioned that the pricing at the salon was reasonable, suggesting that the salon offers competitive prices in the market.
5. Clean environment: A customer mentioned that the salon was clean, indicating that the salon maintains a hygienic and pleasant atmosphere for customers.
6. Positive recommendation: One customer specifically mentioned that they would recommend a stylist named Tran to others, highlighting the talent and professionalism of the staff.
Weaknesses:
1. Inconsistent service: While most customers had positive experiences, there was a mention of one stylist who did not meet expectations. This indicates that there may be inconsistencies in the quality of service provided by the salon.
2. Lack of discount: Despite the salon's acknowledgment of a mistake in cutting the customer's hair, they did not offer a discount as compensation. This may be seen as a missed opportunity to provide customer satisfaction.
3. Insensitive behavior: One customer complained about the salon staff making fun of their autistic child and talking negatively about them after they left. This behavior is highly inappropriate and can significantly damage the salon's reputation.
4. Rude staff: Multiple customers mentioned that an Asian woman working at the salon was consistently rude to them. Rude staff members can create a negative atmosphere and deter potential customers from visiting the salon.
5. Limited services: A customer mentioned that the salon refused to offer hair coloring services. This suggests that the salon may not have a comprehensive range of services, potentially limiting its appeal to a wider customer base.
6. Lack of attention: One customer expressed dissatisfaction with the salon for prioritizing other customers over them, leading to a delayed service. Inattentive staff can create a negative customer experience and discourage repeat visits.
In conclusion, Joli Hair Studio has several strengths such as its longevity, quality service from some stylists, responsive management, affordable pricing, a clean environment, and positive recommendations. However, it also has weaknesses including inconsistent service, a lack of discounts, insensitive and rude behavior from some staff members, a limited range of services, and instances of inattentiveness. Improvements in these areas are necessary to maintain and enhance the salon's reputation and customer satisfaction.
Best TL Reviews
I have used this salon for the past 8 years and they all have been pleasant and cut my hair well except one but I went back the next week and was told the person who cut my hair last read terminated and they fixed my hair. Did not offer a discount but have all been nice. I will continue to go there!
Victoria did an amazing job!!! Kudos to learning from Michael! ????. And don’t ever let that other lady try to teach you anything… you were spot on and she ruined my sides…
Terry the manager cut it short for me and i love it, amazing haircut, get so many compliments..sending my friends to her....two going in this morning for short haircuts ......will go to her again...thank you Terry!
Never ever going there again. They are backstabbing woman there. My oldest is autistic and they made fun of her o. How she acts and also waited to for us to leave and say something bad when we left.i should report the. Indeed.
I am not from here, but was in town for a family members wedding. I brought my mom in to get her hair styled and cut. We saw Tran and she was incredibly nice, very professional, she knew what she was doing and took the time to make her hair look perfect. I would recommend her to anyone needing their hair done.
The salon was very clean, other stylist were great, too. Pricing was very reasonable.
Ended up walking out of there. The Asian woman is always so rude. Every time I went there they refuse to do hair coloring wouldn’t even let us look at the book for hair color definitely will not be going to this place anymore.
Someone who works here always skips over people who want to things with washing hair I was here before they took someone who came in after me I am happy this has happened twice
I stopped there in the summer for an edge up. The lady in the first chair chopped my hair off so bad, I had to go to a barber shop and have it shaved off.
Joli Hair Studio Info
Amenities
Accessibility
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Wheelchair accessible entrance
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Wheelchair accessible parking lot
Today
Opening Hours
| Monday | 10:00 AM - 07:00 PM |
|---|---|
| Tuesday | 10:00 AM - 07:00 PM |
| Wednesday | 10:00 AM - 07:00 PM |
| Thursday | 10:00 AM - 07:00 PM |
| Friday | 10:00 AM - 07:00 PM |
| Saturday | 10:00 AM - 07:00 PM |
| Sunday | 11:00 AM - 06:00 PM |
How to go there
Location
Places