Airsoft Tactical

+1 423-954-3941

1420 Armour Dr, Chattanooga, TN 37412 United States of America

Open Today: Closed

Quick Facts About Airsoft Tactical

Airsoft Tactical Place, based on the provided comments, has a mix of strengths and weaknesses. In order to thoroughly analyze this, let's explore each aspect.

Starting with the strengths, one comment mentions that the facility has a great product selection, indicating that Airsoft Tactical Place offers a wide variety of airsoft-related items for customers to choose from. This can be advantageous for experienced players who are looking to upgrade their gear or beginners who need to purchase their first airsoft equipment. Additionally, another positive aspect is the fun course with unique obstacles. This suggests that Airsoft Tactical Place has put effort into creating an engaging and enjoyable playing environment, which can attract customers and keep them coming back for more.

Another strength mentioned is the presence of friendly and helpful staff. This is highlighted by comments about nice people teaching newcomers how to play and the staff being praised for their handling of a birthday party. Having knowledgeable and approachable staff members can enhance the overall experience for customers, particularly for those who are new to airsoft and need guidance or assistance. It also creates a welcoming atmosphere that fosters a sense of community among players.

Moving on to the weaknesses, one major area of concern highlighted by multiple comments is the behavior of the referees. Complaints range from off-color remarks and disrespectful attitude to turning a blind eye to cheaters. This reflects poorly on the professionalism and integrity of the staff members responsible for ensuring fair play and a safe environment. Such behavior can greatly impact the overall experience for players, especially those who value fair competition and a positive playing atmosphere. Inconsistent enforcement of rules and failure to address cheating can lead to frustration and dissatisfaction among customers.

Moreover, there are complaints about the pricing and rental costs. It is mentioned that the prices have increased, potentially making it less accessible or affordable for some players. Overpriced rentals can be discouraging for new or casual players who may not want to invest heavily in airsoft equipment. High costs may also deter potential customers from trying out the field or returning for future visits. To remain competitive, Airsoft Tactical Place should consider reviewing their pricing structure to ensure it aligns with market standards and customer expectations.

Lastly, a common concern is the lack of professionalism and a mature approach to problem-solving. Comments mention unprofessional behavior, immaturity on social media platforms, and a dismissive attitude towards addressing issues. This type of conduct can create a negative perception of the business and affect customer loyalty. It is important for Airsoft Tactical Place to implement efficient and fair procedures for conflict resolution and to maintain a professional image across all channels of communication.

In conclusion, Airsoft Tactical Place has a range of strengths, such as a great product selection, a fun course with unique obstacles, and friendly staff. However, it also has several weaknesses, including inappropriate behavior from referees, high rental costs, and a lack of professionalism when dealing with issues. By addressing these weaknesses and focusing on providing a fair, safe, and enjoyable experience for all players, Airsoft Tactical Place can enhance its reputation and customer satisfaction.

Best TL Reviews

My family visited here for the first time this weekend. First impression was that the facility was nice with a great product selection. The course was fun with lots of unique obstacles. Unfortunately, one particular ref really ruined the experience. There were off colored remarks that should not ever be made in mixed company or with minors present. With staffing like this I wouldn’t recommend this place for anyone wanting being their family.

Great field to play on and is a fun place to try out airsoft. I started on this field and was great experience. First time playing there were nice people teaching me how to play . So over all nice people and great gameplay it deserves the amount of stars I’m giving it.

Disrespectful refs. And overall immature behavior from staff. They don’t care about cheaters as long as they get their money. Many many issues that needs to be brought to the surface but they avoid them by threatening to ban you. I don’t recommend this field at all. And me n my friends will not be going back.

This place used to be alright but recently they have changed their prices higher for only a few games in the day.. They have let cheaters do what they want cause they are “regulars.” The refs don’t do anything to fix problems and will threaten to ban you if you try to tell them someone is cheating. They also will say they fixed your gun but will charge you and give it back to you broken. They also are very unprofessional, especially social media wise. They created an immature post complaining about those that tried to show them someone was cheating and they refused to work on it. I can go on all day about the issues at this place. I do not recommend this field to anyone until they actually grow up and become professional enough to deal with their problems, so people can enjoy the game. The lack of help in this place has ruined a lot of peoples passion for airsoft. Don’t go here unless you want to play against cheaters and have disrespectful refs. I will not be going back.

Cool indoor field for CQC but it's mostly speed-soft players and refs don't call shots. Guys on the other team were removing their team IDs and no one seemed to care. Kind of sucks all of the fun out of the game. :( Highly recommend if you play speed-soft games or are very young. Lots of kids including the refs which is probably why they don't call shots. Can't recommend for milsim. Wont be returning until refs are more responsible.

They have friendly staff in the front and if you are new to airsoft they told me about how to clean it, use the mag and other stuff you should come and buy some guns there prices are good I would start getting your guns there.

We had our sons birthday party here and we couldn’t be more pleased and happy with how everything went!! The staff is amazing!

It's a nice place with nice staff but the cost for rentals is far too overpriced