Lovely Nails

+1 706-865-3884

897 S Main St UNIT 2, Cleveland, GA 30528 United States of America

Open Today: -

Quick Facts About Lovely Nails

Lovely Nails place has several strengths that contribute to its positive customer experiences. One of the main strengths is the welcoming and compassionate staff. Many customers mention how kind and friendly the staff is, making them feel comfortable and valued. The staff takes their time with each client, ensuring a personalized and quality service. They also work on developing relationships with their clients, making them feel like a part of the family. This personalized approach is appreciated by many customers who feel cared for and welcomed.

Another strength of Lovely Nails place is the professionalism and expertise of the staff. Multiple comments mention the professionalism and high-quality work done by the staff. Customers have had excellent experiences with their pedicures and manicures, praising the attention to detail and the great results. The staff's expertise is also evident in their ability to handle different types of services and accommodate customer requests. They listen to the clients' preferences and make sure to deliver the desired outcome. This professionalism contributes to the positive reputation of the salon.

The staff's willingness to listen to customers' feedback and go the extra mile is another strength of Lovely Nails place. The comments mention instances where the staff checked in with the customers during the nail process to ensure their satisfaction. In some cases, the staff even redid certain aspects of the nails to make sure the customer was completely happy. This level of customer service shows a dedication to meeting customer expectations and providing an excellent experience. It also speaks to the staff's attention to detail and their commitment to delivering high-quality work.

The cozy and comfortable atmosphere of Lovely Nails place is also mentioned as a strength. Many customers mention feeling at home and comfortable during their visits. The salon itself may be a little outdated, but customers find it more than adequate. The cozy atmosphere creates a relaxed environment where customers can unwind and enjoy their nail services. This comfortable setting contributes to the overall positive experience at Lovely Nails place.

Despite its strengths, Lovely Nails place does have some weaknesses that have been mentioned in the comments. One weakness is the outdated appearance of the salon. Some customers mention that the salon could benefit from updates or renovations to improve the overall aesthetic. While customers mention that the salon is still adequate, a more modern and updated look could enhance the overall experience and attract more customers.

Another weakness mentioned is a miscommunication regarding the services offered. In one comment, a customer asked for a fill on their dip and tips, but the staff informed them that they could only soak it off and start over. The customer was also unable to find the specific style of fancy glitter that they wanted. This miscommunication or lack of availability of certain services or products can be a disappointment for customers who have specific preferences or expectations. Clear communication and availability of services and products can help avoid such situations.

In conclusion, Lovely Nails place has several strengths that contribute to positive customer experiences. The welcoming and compassionate staff, professionalism and expertise, willingness to listen to customers' feedback, and cozy atmosphere are all mentioned as strengths. However, weaknesses such as the outdated appearance of the salon and occasional miscommunication regarding services do exist. Despite these weaknesses, many customers have had great experiences and continue to recommend Lovely Nails place.

Best TL Reviews

Honestly, one of the best nail experiences I've had in a long time. The salon itself is a little outdated, but more than adequate. The staff and their pride in their work is where this place really shines! They take their time with each client and work on developing a relationship with everyone. As a walk-in, I was welcomed and wasn't made to feel rushed out the door. A gentleman brought his wife in, who unfortunately is dealing with severe dementia. I watched as these sweet ladies were extremely compassionate and patient with her. After she left, a little girl came in, and the staff was just as bright and welcoming to her. It was incredibly heart warming to see the ladies who work there be so welcoming and tender-hearted. On top of that, my nails look great! Every step, the lady doing my nails would stop to ensure I was a fan of the way she was doing my nails. I never had a complaint, but she kept checking in regardless. There were a few times where I was plenty happy with something she had done, but she wasn't, so she redid it. I cannot say enough good things about this place! I can't wait to come back!

Really helpful, friendly, and professional staff. Excellent job on myself and my child's pedicures! ???? Cute children too! We had a great time at this spa, and would recommend it!

They are the nicest people and very professional with their work.

The lady's at Lovely nails were very kind and friendly. This was my first time visit. They made me feel very welcome and they gave me the $18 pedicure and I was treated as if I had spent $100. I'll be coming to you for all my manicures and pedicures from now on. I'm telling all my friends to come to your place. Thanks.

I had dip and tips done in Indiana about 4 weeks ago. I called Lovely and asked if I could do a fill on them and was told yes, and I could come in at 2. When I got there I told them what I had an appt for and they said they can’t do a fill on dips, they soak it off and start over. So I said ok and showed my picture of what I wanted, the woman kept saying “No we don’t have that” and gave me the color swatches to pick my colors. They had lots of pretty colors and glitter colors I think she just thought I wanted a specific style of fancy glitter from my pictures.

Once I got my colors picked out they got started on me right away. Everyone here was extremely friendly and personable and just made it feel like home. There were 3 ladies working so there were a few other women who came in for services and they were all repeat customers you could tell because they were treated like family. The lady who did mine was attentive and made sure I got what I wanted. I love the way my nails turned out - absolutely beautiful. And everyone was so kind! I 100% recommend this place for a cozy atmosphere and personal experience!

Lovely place is wonderful Love it been going there for 20 years never a problem.

They did a great job. Had a good experience

Always friendly and they all do a great job.