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VT Nails

+1 770-732-8031
3753 Austell Rd SW, Austell, GA 30106 United States of America
Open Today: Closed

Quick Facts About VT Nails

VT Nails place has received a mix of positive and negative comments, indicating both strengths and weaknesses in their services. In order to provide a comprehensive analysis, we will discuss each aspect separately, starting with their strengths.
One strength of VT Nails is the positive experiences of some customers. The commenter who mentioned that they had a great experience, despite not getting the desired nail shape, demonstrates that the nail technicians at VT Nails are skilled and can provide satisfactory results. Additionally, the commenter mentioned the nail tech was gentle while clipping their cuticles, which suggests that the technicians prioritize the comfort of their customers.
Another strength of VT Nails is the longevity of their business. One customer mentioned that they had been going to VT Nails for 17 years, emphasizing the positive relationship the establishment has built with its customers. This indicates that VT Nails has a loyal customer base and demonstrates consistent quality work over time.
Furthermore, customers have praised the specific nail and eyebrow technicians at VT Nails. Several comments mention that John does the best nails and Lulu does the best eyebrows and lashes in the area. This highlights the expertise and skill of these professionals and suggests that they are well-respected within the industry.
However, despite these strengths, VT Nails also faces several weaknesses.
One noticeable weakness is the negative experience some customers have had with the waxing technician, LouLou. They mentioned that LouLou was rude and disrespectful, and didn't cool the wax down properly before applying it to their eyebrows, causing discomfort and potential burns. This indicates a lack of professionalism and customer service on the part of LouLou, which could negatively impact the reputation of VT Nails overall.
Another weakness mentioned by customers is the poor customer service and experience during their visits. One individual experienced a pedicure where the nail technician was more focused on gossiping than providing quality service. In addition to this, they were quoted one price but charged another, and were pressured into choosing a more expensive pedicure. This highlights a lack of consistency in pricing and a disregard for customer satisfaction at VT Nails.
Furthermore, some customers mentioned that the quality of the nail service itself was subpar. One commenter mentioned that their toenails were shaped poorly and the paint job was not neat. This indicates a lack of attention to detail and raises questions about the overall quality of the nail services provided by VT Nails.
Lastly, there was a comment mentioning that VT Nails had closed down. While the customer expressed positive sentiments about their past experiences, the closure raises concerns about the stability and reliability of the business. It is unclear why VT Nails closed down and whether this was a temporary or permanent closure, but it does highlight a potential weakness in the establishment's long-term sustainability.
In conclusion, VT Nails place has some strengths, including positive experiences from some customers, long-standing relationships with loyal customers, and recognition for specific technicians' expertise. However, they also face several weaknesses, such as the rude behavior of one staff member, inconsistent pricing and pressure towards more expensive services, poor attention to detail in the nail services, and potential issues with business stability. These weaknesses suggest areas where VT Nails can improve in order to provide a better overall customer experience.


Best TL Reviews

This was a great experience. Although I didn't get the tip I wanted(oval) this actually looks so cute and I do love them. My nail tech was nice gentle even while clipping my cuticles. I appreciated that very much. I think I found my new salon and that has been hard to do. Thank you for a wonderful time and I will see you back in three weeks for my fill in :)
The waxing tech LouLou is so rude and disrespectful. She did not cool the wax down before applying it to my eyebrows and this caused my skin to burn. Everytime I get serviced there she has an attitude. Do not come to this establishment. If I could give zero stars I would.
These guys have been like family to us for about 17 years . Good people that does good quality work. This is Mr. Lonely ???? as Lawny calls me lulu runs the business with Mr.John and Denise .Good place great service and quality
The lady who did my nails was more concerned with gossiping amongst her peers than doing my pedicure. They quoted me one price, then charged me another. And also tried to talk me into a more expensive pedicure but after how terrible the service was to begin (the water was LUKEWARM at best) with why would I subject myself to a longer, more expensive and probably more disappointing experience?
My toenails are shaped poorly and the paint job is not neat. I won’t be coming back.
They close down I used to go there all the time and I do very good work but I have not been there in quite some time and when I called they was out of business and I went to the place and the building was very empty and it looked like in our head it worse is a nightmare so like I said I miss the place so much but I know they should be able to open up another place and serve the customers because they really did good work inside There
Just happened to find this place on Sunday after so many nail shops are closed due to COVID.....yes I’ll say its not in the nicest shopping center and it’s not the best looking shop but hey I can appreciate those spots sometimes aka a little hood spot.... I am so pleased with my nails and I am very picky on how my nails are done. I will drive and pay whatever for great work and great service. Nail shape, acrylic lay and polish is on point. Went to lulu to get my eyebrows and lashes and it’s one of the best jobs Someone has done. Now I did witness a little back and forth from an unhappy customer but hey those things are gonna happen everyday so great job and I’ll definitely be back.
I have been getting my nails and eye brows done there for about 10 years they are really nice people. John does the best nails and his wife Lulu does the best eye brows and lashes in cobb county.
I stopped in to get a pedicure since my car was being maintenanced near by. They were nice and welcoming but the job was rushed (took less than 20 mins) and I didn't even receive a massage. For the same rate anywhere else I've gone has taken at least twice as long and made sure to massage my legs and feet.

VT Nails Info

Amenities

Accessibility
  • Wheelchair accessible entrance
  • Wheelchair accessible parking lot

Today

Opening Hours

Monday Closed
Tuesday 10:00 AM - 07:00 PM
Wednesday 10:00 AM - 07:00 PM
Thursday 10:00 AM - 07:00 PM
Friday 09:30 AM - 07:00 PM
Saturday 09:30 AM - 07:00 PM
Sunday 02:00 AM - 06:00 PM

How to go there

Location