Quick Facts About Royal Hair and Beauty
Royal Hair and Beauty Place is a salon that has received a mix of positive and negative feedback. In order to evaluate its strengths and weaknesses, we will analyze the comments provided.
Starting with the negative feedback, it is evident that some customers have had negative experiences with their haircuts and nail services. One customer mentioned that their one-length haircut was not executed properly, resulting in an uneven cut and a blended section that was not done correctly. Another customer expressed their disappointment with a nail service, stating that their nails were left thin and easily broke after only three hours. It is clear that there have been issues with the technical execution of these services, which is a weakness for the salon. These experiences indicate a potential lack of skill or attention to detail on the part of the staff.
Additionally, there were complaints about the owner's daughter's behavior towards customers. One customer described her as aggressive, abusive, and vulgar, and mentioned that she shouted at them during their appointment. This behavior is unprofessional and creates a negative environment for customers. It is also mentioned that the owner seemed too scared to address her daughter's behavior, indicating a lack of proper management and leadership within the salon. This displays a weakness in the salon's customer service and management practices.
Moving on to the positive feedback, it is clear that some customers have had enjoyable experiences at Royal Hair and Beauty Place. Several comments mention the professional service provided by the staff and express satisfaction with the results of their treatments. Aspects such as attention to detail, consistent execution of high-quality work, and a welcoming atmosphere are mentioned as strengths of the salon. Customers appreciate the range of services offered, from hair colors and cuts to facials, and express their intention to return for future treatments. These positive comments suggest that the salon excels in providing satisfactory experiences for some customers and has a strong emphasis on professionalism.
Furthermore, there were comments highlighting the owner, Mariam, and her daughter as accommodating and professional. These positive interactions with the owner and her daughter contribute to the salon's reputation and suggest that there are individuals within the team who prioritize customer satisfaction. This reflects positively on the salon's customer service and its ability to establish a loyal customer base.
Another aspect mentioned in the positive feedback is the clean environment of the salon and the availability of parking space. These factors contribute to the overall convenience and satisfaction of customers, making it easier for them to access the salon. This attention to the physical environment showcases a strength in the salon's attention to detail and effort in creating a pleasant atmosphere.
To conclude, Royal Hair and Beauty Place exhibits both strengths and weaknesses based on the customer comments provided. However, it is important to note that these comments represent the experiences of a limited number of individuals and may not necessarily reflect the overall quality of the salon. It is recommended to consider these comments as a starting point for further research and to visit the salon personally to form an informed opinion.
Best TL Reviews
Words can not describe how much this salon has ruined my hair. Went in to have a one length hair cut, for some reason the front of my hair was cut, one said was blended fine, the other however was just cut in a straight line across rather then being blended into the bottom layer. Not to mention one side is longer than the other. My hair looks ridiculous and the front is so short I can not even cut my hair one length because it is too short. You’d assume being a hair dresser you could do a simple hair cut, clearly I was wrong. I can not go back in time, but I can warn others. Worst salon experience ever. You ruined my hair to the point I can’t do anything other than walk around with this stupid hair cut until my hair grows out and I can actually go to a salon that knows what they are doing and fix it.
Great 5 stars.
Very professional service.
I highly recommend this place.
Really happy to find them by chance , but I will come back again and again.
Thank you girls.
Book a "gel infill" to remove a nail design from a previous nail technician. She brought out the acrylic powder and I asked if she had read my booking information as she is bringing another product. She then filled down my nails and left them thin and never added any "gel product", she then told me that she didn't have the "gel product" and proceeded to paint my nails. After my appointment my nails lasted 3 hours as they were breaking. Whenever I get my nails done at this place there is always a problem with not following instructions.
The owner’s daughter is vile and thinks it is ok to shout at customers when their appointment takes too long. Apparently my hair was taking too long to do as I am fussy (not because they did the opposite of what I requested). The crazy lady was aggressive, abusive and vulgar. It was like a scene from a bad movie. I am shocked at the unprovoked rudeness- it was disgusting! I can only imagine how they speak to their staff if that’s how they treat customers. The owner sat on desk listening loudly to her WhatsApp forwards throughout the appointment and seemed too scared to talk to her daughter. If you have a shred of respect for yourself do not come here! They haven’t ever coloured my hair luckily and are not my regular hairdresser. Needless to say my friends and I will never set foot in such an unprofessional ‘establishment’. I hope the anger issues are resolved for the individual involved.
This is a very professional hairdresser they look after their customers with great attention to detail ensuring you always walk away satisfied. The quality of work is consistently executed to a high standard.
I have had different treatments here from hair colours and cuts to facials and been very pleased with the results every time.
I would highly recommend coming here if you haven’t already.
I've been coming here for a while and has done a ton of treatments and I must say, I always have a great time. I brought my kids to this salon as well, that's how confident I am to all of the staff. The owner Mariam and her daughter are so accomodating and very professional. I will keep on coming here for my future treatments, that I know for sure.
I've been coming to Royal Hair and Beauty for face threading and hair colour for just under a year now and I couldn't recommend this place enough! Everyone is lovely and welcoming, and I love how attentive they are. I've had full face threading and hair colour (balayage) and waxing and I wouldn't go anywhere else for these services! Great team, great service and a very happy customer :-)
extremely happy with the staff and service. very clean environment and has parking space. their prices are very good. I will definitely be coming back for my hair cuts and colour. I also do my nails here which I'm very happy about. RECOMMEND!!!!!
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Royal Hair and Beauty Info
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Today
Opening Hours
| Monday | 10:00 AM - 07:00 PM |
|---|---|
| Thursday | 10:00 AM - 07:00 PM |
| Friday | 10:00 AM - 07:00 PM |
| Sunday | 11:00 AM - 04:00 PM |
| Wednesday | 10:00 AM - 07:00 PM |
| Tuesday | 10:00 AM - 07:00 PM |
| Saturday | 10:00 AM - 07:00 PM |
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