Quick Facts About Majestic Beauty Supplies, Inc.
Majestic Beauty Supplies, Inc. has several strengths and weaknesses based on the comments provided.
Strengths:
1. Strong product variety: Customers mention that Majestic Beauty Supplies offers a wide range of products, including wigs, accessories, shampoos, hair oils, conditioners, and gels. This indicates that the store caters to diverse customer needs and preferences.
2. Fair deals and specials: Customers appreciate the fair deals and specials offered by Majestic Beauty Supplies. This suggests that the store provides competitive pricing, making it an attractive option for customers seeking affordable beauty supplies.
3. Ample parking space: The availability of ample parking space is seen as a strength by customers. This can make it convenient for customers to visit the store without facing parking challenges.
4. Strong customer service experiences: Some customers report positive experiences with the store's service. They mention encountering knowledgeable and helpful employees who provided good customer service. This indicates that there are employees who can provide a positive shopping experience.
Weaknesses:
1. Disrespectful and unprofessional behavior: Multiple comments highlight the owner's disrespectful and unprofessional behavior towards employees and customers. This indicates a potential issue with the management style and overall customer service experience.
2. Lacking in stock: Some customers mention that many shelves at Majestic Beauty Supplies are not full, suggesting that the store may frequently run out of certain products. This can be a disappointment for customers who expect a well-stocked beauty supply store.
3. Inconsistent customer service experiences: While some customers report positive service experiences, others mention rude and passive-aggressive behavior from employees. Inconsistent customer service experiences can create an unfavorable impression of the store and potentially deter repeat customers.
4. Lack of employee welfare: Commenters mention that the owner does not make accommodations or arrangements for employees facing transportation issues, such as a car breakdown. This suggests a lack of consideration for employee welfare and potential difficulties faced in attending work.
5. Negative perception of the owner: Several comments express negative feelings toward the owner, portraying her as selfish and uncaring. This negative perception can have a detrimental impact on customers' willingness to support the store.
In conclusion, Majestic Beauty Supplies, Inc. has strengths such as a wide range of products, fair deals, and ample parking space. However, it also has weaknesses relating to disrespectful behavior, inconsistent customer service experiences, stock availability, employee welfare, and the negative perception of the owner. Addressing these weaknesses would be essential for the store to improve its overall reputation and attract more customers.
Best TL Reviews
I'm all for supporting our black Owned businesses.
But at Majestic beauty supply the owner treats her employees.
Like children she talked to them in a Vary Disrespectful manner
She Use profanity towards her employee's. AND IF you have children. And you work for this lady?
And your kids get sick.
She will let you go if your car breakdown She will let you go.
She won't make any other Accommodations. or arrangements with you to get to work.
She's very disrespectful and evil.
We need to support our black young women. That's trying to go to work and take care of their families.
This woman. only cares about herself.
If there was a business that ever needed to go out of business it would be. This one Majestic beauty supply.
In Victorville.
Majestic is a straight forward no nonsense beauty supply store... like Sally's times 5... but a little more hood rich.
The deals are fair and the Cantu comes through.... so many products to shop from.
They have a ton of space to play with but a lot of the shelves aren't full.
They car a variety of beautiful wigs and accessories.
Amazing specials on most items in the store including shampoo, hair oils, conditioners of all kinds, gel, etc.
The parking is bountiful like the variety of supplies sold here.
The service is service.
Had what I needed, but the worst disposition ever!!. The young ladies working that day are passive aggressive. Customer Service horrible! Please hire new employees. They don't care. Only there to collect a paycheck. Service stinks and personality stinks!!
I use too luv this beauty supply! Variety of products but always lacking ponytails and braiding hair, Definitely wanting to support a black owned business. I feel the business took advantage of being the largest beauty supply in the HD. This caused a change of attitude in the staff. I have experienced rudeness but I’ve also had pretty good experiences with ladies who were knowledgeable and helpful.
However, I had my disappointing experiences. NOT happy about the new beauty supply because it’s NOT black owned! It’s a shame so many of us will use the other spot because they do have everything but I HOPE THE STORES BOUNCES BACK AND LEARNS A VALUABLE LESSON because there were many to learn. We do need to SUPPORT OUR BLACK BUSINESS!
I wish I would've grabbed the gals name when I was there. She was soooo nice, professional but welcoming and her service skills are top notch. I didn't need too much so I was able to ask her where one thing was and when I browsed she didn't crowd me or try to upsell me. As an online marketer I know how pertinent customer service is to any business. If I still had my brick and mortar business (offline) I have to admit I would've tried to steal her????
Been going here since weived up the hill. Gr8 cuatimer service and prices.
Amazing store ever!!!come by they HAIR BETTER THAN THE OTHERS!
They are SUPER unprofessional. DO NOT SHOP HERE ! They are rude to customers they talk about you after you leave . The boss don’t get me started with her, she talks about you, she has no good customer service skills, and they almost barely have products . They belittle the staff and over work us for no reason at all. It’s a beauty supply not Amazon warehouse . Overall worse experience ever .
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Majestic Beauty Supplies, Inc. Info
Amenities
From the business
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Identifies as Black-owned
Service options
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In-store shopping
Health & safety
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Mask required
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Staff required to disinfect surfaces between visits
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Safety dividers at checkout
Accessibility
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Wheelchair accessible entrance
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Wheelchair accessible parking lot
Planning
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Quick visit
Payments
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NFC mobile payments
Today
Opening Hours
| Monday | 10:00 AM - 06:00 PM |
|---|---|
| Tuesday | 10:00 AM - 06:00 PM |
| Wednesday | 10:00 AM - 06:00 PM |
| Thursday | 10:00 AM - 06:00 PM |
| Friday | 10:00 AM - 06:00 PM |
| Saturday | 10:00 AM - 06:00 PM |
| Sunday | Closed |
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Location
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