Betty's Design Hair & Nail Studio

+1 419-589-8600

1162 Park Ave E #2, Mansfield, OH 44905 United States of America

Open Today: 09:00 AM - 04:00 PM

Quick Facts About Betty's Design Hair & Nail Studio

Strengths:

1. Talented stylist: Betty is highly recommended by customers for her skills in highlights, cut, and styling. This shows the strength of Betty's Design Hair & Nail Studio in providing excellent hair services. 2. Great products: The salon uses high-quality products, further enhancing the overall customer experience and ensuring good results for hair and nail services. 3. Fair and good pricing: Customers appreciate the reasonable pricing at Betty's Design Hair & Nail Studio. This indicates that the salon offers competitive prices compared to other salons, attracting customers who are conscious of their budget. 4. Top-notch service: Multiple reviews mention the top-quality service provided by Betty's Design Hair & Nail Studio. Customers highlight that they consistently return to Betty's because of the exceptional service they receive. It suggests that the salon excels in customer satisfaction and goes above and beyond to meet client expectations. 5. Large space and attractive décor: The salon's large space and visually appealing ambiance create a pleasant environment for customers. The mention of buying a mattress and hutch suggests that the salon also offers retail products, adding an additional aspect to the business.

Weaknesses:

1. Incorrect address: One customer complains about receiving packages at the wrong address, indicating that there might be a miscommunication or error on the salon's part. This weakness could lead to inconvenience for both the salon and its customers. 2. Lack of attention to detail during nail service: A customer expresses dissatisfaction with their nail service, mentioning issues such as choosing nails that are too big, not shaping or cutting them properly, and the technician not speaking during the appointment. This weakness suggests a lack of attention to detail and a potential lack of training or experience in nail services. 3. No mention of customer feedback: The comments provided do not include any responses from the salon addressing or acknowledging any negative experiences. This suggests that there might not be a strong focus on addressing customer concerns or implementing necessary changes based on feedback. 4. Limited information on hair services: While multiple customers mention the great hair services, there is no specific mention of the variety or range of hair services offered. This lack of information may cause potential customers to question the breadth of services provided by Betty's Design Hair & Nail Studio. 5. Lack of information on staff other than Betty and Lisa: The comments only mention Betty and Lisa, indicating that there might be limited information available on other stylists or technicians at the salon. This lack of transparency could potentially limit the choices available to customers seeking specific stylist expertise.

To address these weaknesses, Betty's Design Hair & Nail Studio can consider:

1. Improving communication and ensuring accurate delivery information to avoid any further confusion or inconvenience for customers. 2. Providing proper training and quality control for nail technicians to ensure consistent service and attention to detail. 3. Actively seeking and responding to customer feedback to address any concerns promptly and improve the overall customer experience. 4. Clearly highlighting the range of hair services offered to attract a wider customer base and demonstrate the expertise available at the salon. 5. Providing information on all the staff members, their expertise, and qualifications to give customers a better understanding of their choices and build trust in the salon's team.

Best TL Reviews

These highlights, cut and styling was done by Betty. (See photos). Very talented stylist, great products and fair and good pricing. Highly recommended.

You keep sending people to wrong address I not getting my packages

Park vlg and park Street two different spellings and two different sides of town

Top of the line service at a reasonable price. Been to other salons but always go back to Betty's. Daughter drives from Columbus to go the Betty's. So we make it a family day.

Very nice people. Large space and lots to look at. I bought a matress and a beautiful hutch. Very Happy

Went to Betty’s for the first time today and just let me say I won’t be going anywhere else to have my hair cut. Betty is amazing!! I haven’t had a good cut like this in years. I absolutely love it. She is so knowledgeable about hair and what cut looks the best on each individual. Betty is the best!!!

I love it there , Betty and employees are great. I usually have Lisa,she is good with my hairstyle. Try to go every three months. So I will be back and recommend other people to go ,too

I went for the first time for a nail special. It is the worst set I have ever had and I want my 30.00 back please. She chose nails that are too big for my actual fingers the polished mirrored off to use these white tips and then cut them down and they're still too big for my fingers she didn't shape them or cut them to the link that I wanted I think it was her first set ever and she didn't speak the whole time

Been going here for a few years now. Really like how they treat their clients. Do a nice job with my hair.