Quick Facts About Sophia Nail Salon
Sophia Nail Salon has received a mix of positive and negative comments from customers. In order to evaluate its strengths and weaknesses, let's analyze the feedback provided.
Starting with the strengths, one customer mentioned that they loved the workers at Sophia Nail Salon. This indicates that the staff is friendly and provides good customer service. Additionally, another positive aspect of the salon is the affordability. One customer mentioned that they paid only $81 for a pedicure and acrylic fill, which is relatively inexpensive compared to other salons. Furthermore, the fact that there was no wait for appointments on New Year's Eve is commendable, as it suggests that Sophia Nail Salon is well-prepared and able to accommodate customers during busy times.
Moving on to the weaknesses, one common complaint among customers is feeling rushed. This indicates that the salon may not prioritize taking the time required to provide high-quality services to each customer. In one instance, a customer mentioned that the salon rushed through their appointment, resulting in nails that did not meet their expectations. Another weakness highlighted by customers is the quality of the services. Some mentioned that their nails were chipped and coming off shortly after their visit, while others described their nails as uneven or poorly done. This suggests that the technicians at Sophia Nail Salon may lack attention to detail and may not have the necessary skills to provide consistently good results.
Another weakness noted by customers is the lack of cleanliness in the salon. Multiple customers mentioned that the salon was not clean, which raises concerns about hygiene practices. Hygiene is an essential aspect of nail salons, and an unclean environment can be unsanitary and potentially lead to health issues.
Another area for improvement is the professionalism of the staff. Several customers mentioned that the technicians were not professional, as they were either on their phones during appointments or did not adhere to basic nail care practices. This lack of professionalism can impact the overall customer experience and may deter customers from returning.
Lastly, one customer mentioned dissatisfaction with the eyebrow waxing service. Although the pedicure was satisfactory, the eyebrow waxing resulted in uneven eyebrows. This indicates inconsistencies in the quality of services offered, with the salon excelling in one area but falling short in others.
In conclusion, Sophia Nail Salon has strengths such as friendly workers, affordability, and availability during busier times. However, they need to address weaknesses including rushed services, poor quality results, lack of cleanliness, and professionalism issues. By addressing these weaknesses and focusing on delivering high-quality services consistently, Sophia Nail Salon can improve its overall customer satisfaction and reputation.
Best TL Reviews
Loved the workers but felt super rushed. Got a pedicure and acrylic fill, and it only costs $81 after the tip. There was no wait for my friend and I to get our nails done on New Years Eve. But after getting them done, it makes sense on why. Everyone was so nice, and I like my nails, but they turned out NOTHING like the picture I showed them.
This was by far the worst Salon we have been to. My daughter got her nails done. We were rushed and not done well at all. They are absolutely horrible. We should have read yelp reviews. Stones are uneven, paint halfway done . They look mutated.
My nails were done as well and they are chipped and coming off.
Amazing experience at Sophia nail salon. I had an appointment to get my gel nails redone and I showed Nancy a picture of what I wanted and she exceeded my expectations ! Every time I come in and show her a design I’d like she never fails to do that and more.
The service was not very good. She did not clean my hands and my my paint didn’t dry enough. It smudged a few minutes after leaving
I so recommend Jenny!!! She takes her time with you. Very upbeat, and knows how to take care of your nails to keep them healthy, but make them beautiful.
Worst nail experience ever. Please DO NOT go here... the lady doing them was on her phone the whole time and was not professional. Also the salon was not clean and that should have been a no-no from the start. My nails are thick and uneven. She even chipped my nail. The design came out horrible. My friend got her finger cut.
The pedicure was great. I also wanted to get my eyebrows waxed for my wedding this weekend. The nail techs could hear me talking about it. The same lady who did my pedi did my eyebrows. It was very fast and they are in a mostly better shape, BUT my eyebrows are now uneven and one is much farther to the side than the other making my face lopsided and slanted. I'm actually getting more upset the more I think about it. I would only use this place for nails.
Absolutely worst experience ever for my girlfriend and my six year old daughter. The lady doing my daughters feet forgot to do a toe. And then the manicures were a joke they didn’t clip either of their nails, clean off the skin or anything. They got toes and fingernails painted and it was horrible. You could see through the color, it was all wrinkled looking with parts of the nails not even painted, and then a hair in her fingernail paint. I went in to complain it was so horrible and they repainted only the fingernails and they look just as bad. Worst salon ever.
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Sophia Nail Salon Info
Amenities
Accessibility
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Wheelchair accessible entrance
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Wheelchair accessible parking lot
Planning
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Appointments recommended
Payments
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Debit cards
Today
Opening Hours
| Monday | 09:30 AM - 07:30 PM |
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| Tuesday | 09:30 AM - 07:30 PM |
| Wednesday | 09:30 AM - 07:30 PM |
| Thursday | 09:30 AM - 07:30 PM |
| Friday | 09:30 AM - 07:30 PM |
| Saturday | 09:30 AM - 07:30 PM |
| Sunday | 11:00 AM - 05:00 PM |
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Location
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