Quick Facts About Nail Art
Strengths:
1. Long-standing reputation: The comment mentions that the customer has been visiting the Nail Art place for over 20 years. This indicates that the salon has a loyal customer base and has been able to retain customers over an extended period of time.
2. Skilled and attentive staff: Several comments mention specific staff members, Nikki and Vee, who are praised for their skills and attention to detail. This shows that the salon has talented employees who are able to provide satisfactory services to customers.
3. Clean facility: Multiple comments highlight the cleanliness of the salon. This is important as it indicates that the Nail Art place maintains proper hygiene and cleanliness standards, which is crucial in a nail salon environment.
4. Good customer service: Comments mention friendly and professional staff, indicating that the salon prioritizes providing a positive customer experience.
5. Low odor level: One comment specifically mentions that the salon keeps the odor from nail products low. This shows that the Nail Art place takes measures to ensure customer comfort by minimizing strong chemical scents.
Weaknesses:
1. Lack of appointment availability: One comment mentions that the customer barely had to wait even without an appointment. While this can be seen as a positive aspect, it also suggests that the salon may struggle with managing appointments efficiently and may not have enough availability for customers who prefer to book in advance.
2. Newcomer process and wait times: One comment mentions that as a first-time customer, they were not aware of the sign-in process and had to wait for a long time before receiving service. This comment suggests that the salon may not have clear instructions or signs to guide new customers, leading to potential confusion and longer wait times.
3. Friday wait times: Although one comment acknowledges that the long wait time was likely due to it being a Friday, it still indicates that the salon may experience high demand on certain days, resulting in extended waiting periods for customers.
4. Limited staff mentioned: While certain staff members are praised in the comments, there is no mention of other employees. This may indicate a potential inconsistency in the quality of service provided by different staff members.
5. Limited negative feedback: It's worth noting that the comments exclusively provide positive feedback, making it difficult to assess any major weaknesses or areas for improvement that have not been mentioned. It's possible that the sample of comments does not provide a comprehensive view of all customer experiences at the Nail Art place.
Best TL Reviews
I love how they do nails in there I have been going to them over 20 years now
My girls Nikki and Vee always keep me in check❤️. Love those girls????
I went here for my first time today and was very happy. Nikki did my refill with gel nail polish, she asked a lot of questions to ensure I liked everything she was doing. I barely waited with no appointment. The facility was very clean. I definitely plan to go back!
Ve always do my nails and I am NEVER disappointed.. I started getting my toes done by her now, definitely should've BEEN.
I look forward to getting my nail/toes done every two weeks and after 2 years of coming here I'm hooked. V and the entire staff is very professional and friendly and I've walked out happy every time.
Tram and Vee are AMAZING! Been coming here for years and will continue to!!!
Nice and clean environment and good customer service
It was nice very clean the odor from the nail products was kept down very low which I love cause I usually get a headache from the strong chemicals and with a mask on They seem friendly the employees I had the older lady who did an excellent job on my feet it was my first time and I didn't know you supposed to sign in so someone end up getting ahead of me who came after me I think it should be a sign posted for us new comers lol the wait was long I sat 2 and half hours before I got service but of course it was a Friday but I will be back all in all great jobs ladies
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Nail Art Info
Amenities
Accessibility
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Wheelchair accessible entrance
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Wheelchair accessible parking lot
Today
Opening Hours
| Monday | 09:30 AM - 06:00 PM |
|---|---|
| Tuesday | 09:30 AM - 06:00 PM |
| Wednesday | 09:30 AM - 06:00 PM |
| Thursday | 09:30 AM - 06:00 PM |
| Friday | 09:30 AM - 06:00 PM |
| Saturday | 09:30 AM - 06:00 PM |
| Sunday | Closed |
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Location
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