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Kustom Cut’s

+1 217-214-4247
4811 Broadway St, Quincy, IL 62305 United States of America
Open Today: 09:00 AM - 08:00 PM

Quick Facts About Kustom Cut’s

Kustom Cut’s Place is a hair salon that seems to have a mix of positive and negative reviews from customers. In order to fully examine the strengths and weaknesses of the salon, we will analyze the comments provided.
Starting with the positive comments, it is evident that there are a few hairstylists at Kustom Cut’s Place who have garnered praise for their skills and customer service. Cassidy, in particular, received consistent praise for her haircuts. Customers mentioned that she did a great job, was highly skilled, and that they have been loyal to her for many years. This indicates that Cassidy has built a strong reputation for her expertise and has managed to retain a loyal client base. Several customers also commended Cassidy for her ability to work with children, suggesting that she has a talent for making the haircutting experience enjoyable for young clients. Additionally, Hannah was specifically mentioned for providing an excellent hair coloring experience, making her another standout stylist at the salon.
Another strength highlighted by customers is the overall ambiance and appearance of the salon. One individual described it as beautiful, indicating that there is attention to detail in creating a visually appealing environment. This positive atmosphere likely contributes to creating a pleasant experience for customers and adds to the overall perceived value of the salon.
On the other hand, there are a few weaknesses mentioned by customers that need to be addressed. One recurring issue is inconsistency in the quality of haircuts. One customer expressed disappointment with a haircut, stating that their hair was not cut evenly as requested. Another customer mentioned that their desired haircut was not achieved, despite showing a picture for reference. These comments suggest that there may be a lack of consistency in the skills and execution of the hairstylists at Kustom Cut’s Place.
In addition to inconsistent haircuts, a customer complained about the hair color service. They were unsatisfied with their hair color and mentioned that their shirt was stained with hair dye during the process. Another customer mentioned that their face was covered in hair dye, indicating possible negligence or lack of attention to detail during the coloring service. These comments highlight a need for improvement in the hair coloring services provided by the salon, both in terms of skill and proper protection for clients' clothing and skin.
While there were positive remarks about Cassidy’s haircuts and services, it is worth noting that there is no mention of the other stylists at the salon. This lack of mention may indicate a disparity in the skills and customer service provided by the different stylists. It is important for a salon to have consistent quality across all stylists to ensure customer satisfaction and maintain a positive reputation.
Overall, Kustom Cut’s Place has its strengths with skilled hairstylists like Cassidy and Hannah, as well as a visually appealing salon. These strengths contribute to positive customer experiences and loyal clientele. However, there are also weaknesses, such as inconsistency in haircuts and unsatisfactory hair coloring experiences. These weaknesses need to be addressed in order to improve the overall quality of the salon's services. It is crucial for the salon to ensure that all hairstylists are trained and skilled, and that proper measures are taken to protect clients' clothing and skin during hair coloring processes.


Best TL Reviews

Cassidy did a great job on my hair. She Pampered me today with a fresh cut for spring, shampoo, blowout and curls! This is a beautiful salon I highly recommend it.
I wouldn't even give this place a star . I paid 80 dollars for my hair for it to not be cut even at all!!! On top of that you can't even tell my hair is died. I showed her the picture I wanted and she didn't even get close to it. I will NEVER go back there
My color came out ok, and the girl that did my service was nice. However I am less than thrilled that I left with the back of my shirt soaking wet and there is hair color now stained on it. My face also had hair color all over it: cheeks, chin, temples, and many other spots. I’ll probably be back for my cuts, but I’m not sure if I will do a color service here again.
I got my hair colored here by Hannah, and it was the best experience ever! She was very skilled and informative! I highly suggest her and this place!!
Cassidy has been cutting my hair for as long as she has been in the hair cutting business! I was super excited to follow her to her new establishment. Always know that she will do a great job on my hair! Highly suggest Cassidy!
Cassidy did an amazing job giving my 2 year old a haircut! Highly recommend making your appointment with her!
Amy cut my hair before my surgery and I get so many compliments on it I think I’m keeping it short! Everyone asked who did it and I make sure I let them know!!! Wonderful place to go!! 5 stars
Amy did a great job listening to what I expected and was very thorough in my consultation before she did my highlights. She only cut what I wanted and didn’t do anything that I didn’t. Very professional salon and all the stylist were friendly.

Kustom Cut’s Info

Amenities

Accessibility
  • Wheelchair accessible entrance
  • Wheelchair accessible parking lot

Today

Opening Hours

Monday 09:00 AM - 08:00 PM
Tuesday 09:00 AM - 08:00 PM
Wednesday 09:00 AM - 08:00 PM
Thursday 09:00 AM - 08:00 PM
Friday 09:00 AM - 08:00 PM
Saturday 09:00 AM - 05:00 PM
Sunday Closed

How to go there

Location