Volcano Store

+1 808-967-7210

19 Haunani Rd, Volcano, HI 96785 United States of America

Open Today: -

Quick Facts About Volcano Store

The Volcano Store has both strengths and weaknesses based on the comments provided. Let's analyze them below:

Strengths: 1. Convenient location: The store is described as a perfect little store for a quick stop, indicating its accessibility and convenience. 2. Unique gift shop: The store has a nice gift shop that is full of unique gifts. This suggests that they offer a diverse selection of products that customers find appealing. 3. Friendly and knowledgeable staff: One customer mentions that the lady behind the counter was very friendly and knowledgeable about the area. This indicates that the staff provides good customer service and can assist with any inquiries.

Weaknesses: 1. Rude owner/manager: Multiple comments highlight the rude behavior of the owner or manager. This is a significant weakness as it can create a negative shopping experience and deter customers from returning. 2. High prices: The store is described as having unfair and offensive prices compared to other stores in the area. This can be a deterrent for potential customers, especially if there are alternative options available. 3. Limited amenities: The lack of public restrooms is mentioned as a weakness. This can be inconvenient for customers, especially if they are traveling or have children. 4. Exclusivity: One customer mentions that access to the restaurant and beautiful view is limited to guests of the Volcano Inn. This can be disappointing for potential customers who were hoping to enjoy these amenities without staying at the inn. 5. Limited product selection: Although one comment mentions that the store has a good selection compared to other stores in the area, another customer mentions that the prices are high for basic items like playing cards. This indicates that the store may not have a wide variety of affordable options for customers. 6. Unpleasant atmosphere: The comment about the owner or owner's wife being bitter and hateful suggests that the store may have an unwelcoming atmosphere. This can negatively impact the overall shopping experience.

In summary, the Volcano Store has strengths in terms of its convenient location, unique gift shop, and friendly staff. However, it also has several weaknesses such as the rude owner/manager, high prices, lack of amenities like public restrooms, limited access to certain areas, and potentially limited product selection. These weaknesses can impact customers' perception of the store and their willingness to return or recommend it to others.

Best TL Reviews

So rude, everytime. It's actually kind of impressive how little class the owner, or owners wife has. I hope I'm not that bitter and hateful by her age. No need to rag on people for spending money in your establishment. I sincerely hope you go under and lose everything.

True Value Hardware and the good general store with working gas pumps is a far superior shopping option.

If you want to meet the rudest store manager on the aina come on down!

Perfect little store to make a quick stop for drinks and snacks.

The gift shop is very nice, definitely full of unique gifts that I would love to have brought home! Unfortunately though you have to be a guest at the Volcano Inn to eat at the restaurant and enjoy the beautiful view! I found that rather disappointing.Other than that, it's worth the stop to check it out!!

One of the only places nearby to purchase water, sodas, chips, etc.

No public restrooms.

Tgere is cafe behind store.

This store lives up to its name they have many true value items. A good place to stock up on picnic items for your day at the park or golf course. Good parking. Must follow COVID restrictions such as wearing a mask ????

Nice mom and pop shop. Had a little of everything. The lady behind the counter was very friendly and knowledgeable of the area.

Lovely little country store with a surprisingly good selection of beer household goods , orchids and ATM on site as well !

Living in Hawaii I am well familiar with high priced convenience stores. It's to be expected, especially in rural areas, but this place is beyond high priced and down right offensive. It's got a decent selection compared to other stores in the area so I'm forced to go here under certain circumstances, but I would never give these people business if I didn't have to. Prices are absolutely unfair and their staff is totally unfriendly. I find it literally rude to charge your community those prices. $11.38 for a basic pack of playing cards? Who do you think you are??