Quick Facts About Happy Nails and Lashes
Strengths:
1. Quality workmanship: Numerous customers have praised the quality of the work done at Happy Nails and Lashes. The acrylic fill, pedicures, manicures, and dipping powder nail types have consistently been described as beautiful and long-lasting.
2. Friendly staff: Multiple customers have highlighted the friendly and nice nature of the staff at Happy Nails and Lashes. They have been praised for their customer service and interactions with clients.
3. Affordable prices: Many customers have noted that the prices at Happy Nails and Lashes are reasonable and affordable compared to other salons. This makes it an attractive option for those looking for quality nail services without breaking the bank.
4. Clean environment: The salon has been described as clean by several customers. A clean and hygienic environment is crucial for any nail salon to ensure the safety and well-being of the clients.
Weaknesses:
1. Inconsistent service: One customer mentioned that their experience was disappointing, with confusion and rudeness from the staff. Inconsistent service can be a drawback as it may affect the overall customer experience and satisfaction.
2. Lack of attention to customer preferences: Another customer expressed dissatisfaction with the lack of understanding from the pedicurist regarding their desired nail shape and length. This highlights a weakness in effectively communicating with customers and fulfilling their specific requests.
3. Wait times: A customer shared their disappointment with their appointment time not being honored and having to wait longer than expected for their turn. This indicates a potential weakness in time management and customer scheduling.
4. Additional charges: A customer mentioned their frustration with extra charges for specific nail shapes and multiple colors. The perception of these charges as unnecessary and arbitrary may lead to customer dissatisfaction and may deter customers from returning.
In conclusion, Happy Nails and Lashes has various strengths such as quality workmanship, friendly staff, affordable prices, and a clean environment. However, weaknesses such as inconsistent service, lack of attention to customer preferences, wait times, and additional charges for customization may need to be addressed in order to improve the overall customer experience.
Best TL Reviews
I came for an acrylic fill and a standard pedicure. The first woman started the acrylic fill, filed off my shellac (though not all of it!) and applied the acrylic. She then moved me to the pedicure chair, which was old and the water wasn't terribly warm, but whatever. The woman doing my pedicure didn't seem to be understanding what I wanted. I wanted my toenails cut rounded and very short, with no white. She cut them straight across and barely trimmed them at all. I asked 3 times to have them cut shorter, and she said yes, but didn't. Except one section of one big toe nail, she decided to clip way into the skin on the side, and yanked out a chunk, painfully creating a hangnail. I had to ask multiple times again for callus removal, which was supposed to be part of the pedicure. She did a tiny bit on some, but not all, of my calluses. I eventually stopped asking. By this point, the first woman had filed my fingernails to the right shape, but then she stopped and went to do another person's pedicure. After applying lotion, "my" pedicurist got out a hot stone to rub on my legs. It would have been fine, except she got distracted and left it in one spot while talking to the other woman, and it burned me. At that point, I put on my sandals and went and sat down to wait for my fingernails to get finished. She filed and buffed them some, but when she told me to go wash my hands so she could paint them, some weren't buffed and were quite rough on top, and about half of them were jagged on the sides enough to catch on the fabric of my dress. I said I was done, and should finish them myself. They at least had enough sense not to try to charge me for the pedicure.
Always a great experience and quality work. Pedicures, manicures and dipping powder nail types have been consistently beautiful and strong enough to last for over 3 weeks.
Made a appointment for 7pm, and my nails were not touch until 720. The young lady seem confuse and rude. She was touching my feet laughing and speaking in her language with the older lady.
This little locally owned business shop is great. I messed up my nail color and they happily helped redo the 2 I messed up.
Great pedicures here too!
It is a small shop so they can get busy quickly.
I'm just very disappointed of this salon. It was my 3rd time and I really want to like it. But today was my last time there. If I would know that for everything she charge extra 5$ I wouldn't do it. 5$ for almond shape, 5$ for 3rd color. Why? It's so difficult to use 3 colors?! Dont get this. Some nails has so much acrylic on top that they are super thick. I will stick with Nail code for 35$ (doesn't matter what I'm doing) instead of 50$
Very friendly and clean. Got deluxe mani pedicure for $60 with shellac on my hands. Great foot massage by Jennifer. There was also a steady stream of people coming in to get their lashes done.
I been on this place 3 times already and i just love it!.. they are so nice with me specially Thai.. he is awesome..
thank you Happy Nails and Lashes.. i cant wait to go there for my birthday on November and December for my trip to Mexico ????
I’ve been here multiple times, staffs are nice and friendly, affordable price, my nails look amazing. Love it!!!
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Happy Nails and Lashes Info
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Opening Hours
Thursday | 09:00 AM - 07:00 PM |
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Monday | 09:00 AM - 07:00 PM |
Friday | 09:00 AM - 07:00 PM |
Sunday | 10:00 AM - 06:00 PM |
Wednesday | 09:00 AM - 07:00 PM |
Tuesday | Closed |
Saturday | 09:00 AM - 07:00 PM |
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