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i Barber Shop

+1 714-760-4091
622 E 1st St, Tustin, CA 92780 United States of America
Open Today: 09:00 AM - 07:00 PM

Quick Facts About i Barber Shop

Strengths:
1. Loyalty: Many customers mentioned that they have been going to this barber shop for a long time or have returned to it after trying other shops. This indicates that the shop has developed a loyal customer base, which speaks to the quality of their services.
2. Skilled barbers: Some customers mentioned that they had received excellent haircuts from the barbers at i Barber Shop. This indicates that the shop has skilled and experienced barbers who are capable of delivering great results.
3. Hot towel treatment: One customer mentioned that they enjoyed the hot towel treatment at i Barber Shop. This additional service can enhance the overall salon experience and leave customers feeling pampered and satisfied.
4. Friendly staff: Several customers mentioned that the staff at i Barber Shop was friendly and nice. This indicates that the shop focuses on providing good customer service and creating a welcoming atmosphere.
5. Accommodating: Despite some negative comments, there were instances where customers mentioned that the shop was accommodating, such as staying open a few minutes late or taking them in for a last-minute appointment. This flexibility can be appealing to customers who have time constraints or unexpected needs.
Weaknesses:
1. Inconsistent quality: Some customers mentioned that the quality of their haircuts varied on different visits. While one customer had an amazing experience, others found the results average or disappointing. Inconsistency in the quality of services can undermine the shop's reputation and customer satisfaction.
2. Lack of response to complaints: One customer mentioned that they had a bad experience, but the owner did not try to remedy the situation or provide solutions. This indicates a lack of responsiveness to customer complaints, which can result in negative reviews and a decline in customer loyalty.
3. Limited options for customization: One customer mentioned that they showed the barber a picture of the desired haircut but received a different style. This suggests that the shop may have limited options for customization or may not effectively communicate with customers to understand their preferences.
4. Time management issues: There were a few comments about wait times and miscommunication regarding opening/closing hours. This indicates potential time management issues, which can lead to frustration and inconvenience for customers.
5. Lack of attention to detail: One customer mentioned that their haircut was uneven and not what they had requested. This suggests a lack of attention to detail, which can affect the overall satisfaction and perception of the shop's services.
Overall, i Barber Shop has strengths in terms of customer loyalty, skilled barbers, additional services like hot towel treatment, and friendly staff. However, they need to address weaknesses related to inconsistent quality, lack of response to complaints, limited customization options, time management issues, and attention to detail to improve customer satisfaction and maintain a strong reputation.


Best TL Reviews

Been coming here since they first open and I am so disappointed they messed my hair up even worse. I spoke up and all they said was it’s the size you wanted. Yes I wanted a one but not all uneven. Owner did not try to remedy any or provide solutions.
Love this place. For over a year I took my son to many different barbershops. I didn't like any of them. Ended up going back to Brian. It's out of my way but soooooo worth it!!
I've gotten my hair cut here 5 times now. 1 time it came out amazing, 3 times average and 1 time not so good. Will give it a few more chances as the other shops in the area are all bad and this one is still the best.
I am a fairly easy haircut, a #2 all over, basically a sheep sheer, and this guy had my haircut done in like 8 minutes. Then came the hot towel treatment and I enjoyed the hell out of that. There was a bit of a wait but considering their quality haircuts it's understandable. Their team cycled through 4 or 5 people ahead of me in very quick order. My phone has a number of games on it to while away the the wait time. Suggest you do the same.
Told me they could take me in since they closed at 7pm I got there at 6:30pm and than said that they where closed when I literally called 10min after getting there. Don't waiste people's time please @the owner
I took my father-in law yesterday and the staff was very nice. His barber did an excellent job. Very pleased and will return. Thank you
I have no problems with this barbershop, or the barber besides how low the barber cut my hair despite me showing him exactly how I wanted my hair beforehand. The picture I showed him barely resembles the actual cut that I was given even though the wanted haircut is basic, and simple. Instead of getting the cut I originally wanted I received something that I simply have to “settle for” because 17 seconds into the haircut it was far too late to tell the barber to glue it back on. I never get my haircut this low because it is as seen by others nearly bald. Other than the barber taking it upon himself to cut my hair so low everything else was okay, even the price of $27 for the haircut & beard trim after this issue.
I went to have one fingernail put on that had broke. I got there @6:50pm and they close @7:00pm and they were closing and she said okay even though it made them close after 7:00. Nice people, nice work, very friendly and the nail looks perfect and matches the rest of my nails. Next time you need some nail work done try this nail shop. You won't be sorry.

Place Pictures

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i Barber Shop Info

Amenities

Accessibility
  • Wheelchair accessible entrance
  • Wheelchair accessible parking lot

Today

Opening Hours

Monday 09:00 AM - 07:00 PM
Tuesday 09:00 AM - 07:00 PM
Wednesday 09:00 AM - 07:00 PM
Thursday 09:00 AM - 07:00 PM
Friday 09:00 AM - 07:00 PM
Saturday 09:00 AM - 06:00 PM
Sunday 09:00 AM - 06:00 PM

How to go there

Location