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Lush Nail Studio

+1 714-669-1368
17295 17th St, Tustin, CA 92780 United States of America
Open Today: 09:30 AM - 07:00 PM

Quick Facts About Lush Nail Studio

Lush Nail Studio is a nail salon with both strengths and weaknesses, as indicated by the comments provided. In order to provide a comprehensive analysis, let's delve into each aspect in more detail.
Strengths: 1. Quality Service: Many customers commend the technicians at Lush Nail Studio for their exceptional nail services. Multiple reviewers mentioned that their nails looked incredible and lasted a long time without breaking. This consistency in delivering satisfying results indicates a high level of skill and attention to detail from the technicians.
2. Customer Satisfaction: The positive comments reflect a high level of customer satisfaction. Reviewers praised the accommodating nature of the technicians, stating that they listened to their requests, worked with them willingly, and provided personalized services. This willingness to accommodate suggests that the staff at Lush Nail Studio strives to create a positive and enjoyable experience for their clients.
3. Cleanliness and COVID-19 Precautions: One commenter specifically mentioned the implementation of safety precautions during the COVID-19 pandemic. The presence of plexiglass barriers between clients and technicians and the separation between clients to maintain social distancing demonstrate the salon's commitment to prioritizing the health and well-being of their customers.
Weaknesses: 1. Inconsistent Experiences: Various comments highlight the inconsistency of experiences at Lush Nail Studio. While some customers had excellent experiences, others were greatly dissatisfied with the services they received. This inconsistency may suggest a lack of uniformity in the skills and attitudes of the technicians, leading to varying levels of customer satisfaction.
2. Pricing: Lush Nail Studio appears to be on the more expensive side compared to other nail salons. While some clients find the higher prices worth it due to the quality of service provided, others may find it difficult to justify the cost. The price point may limit the salon's accessibility to potential customers who are seeking more affordable options.
3. Hygiene and Cleanliness: One reviewer expressed significant disappointment with the salon's cleanliness. They described an unclean environment, including dirty water in the pedicure bowls, dusty equipment, and unsanitary restroom conditions. These hygiene issues likely have a negative impact on the salon's reputation and could lead to potential customers seeking alternatives.
4. Gossiping and Unpleasant Environment: A reviewer mentioned an unpleasant environment due to gossiping among the technicians. This negative behavior can create a toxic atmosphere and make customers uncomfortable. Negative experiences like these can contribute to clients seeking other salons where they feel more respected and welcomed.
In conclusion, Lush Nail Studio has several strengths, such as quality service and customer satisfaction. The salon also prioritizes cleanliness and implements safety precautions during the COVID-19 pandemic. However, it has weaknesses as well, including inconsistent experiences, higher pricing, hygiene concerns, and a potential negative atmosphere due to gossiping. These factors should be taken into consideration by potential customers when deciding whether to visit Lush Nail Studio.


Best TL Reviews

I’ve been going here for six months now and every time I go they do an incredible job! Doesn’t matter which technician I get every single lady who works there is amazing and the price is worth it!! I’ve been to many other nail studios and I’ve fallen in love with Lush. My nails are crazy long and never break!! And they work with me, if I suggest something they do it with no complaints, 10/10 would highly recommend, it’s a 30 minute drive for me to get there but I wouldn’t go anywhere else ????
Busy nail salon I n busy shopping center. In and out in no time for eyebrow wax service. Lady was very professional and did a great job. Typical swelling but wax didn't cause redness or bumps like most places.
Si pudiera daría 0 estrellas, e ido dos veces en una semana.
La primera pedí un diseño rosa y me pusieron el que ellas quisieron y mis uñas quedaron horribles.
Aún así decidí volver a ir para cambiar el color y reponer una uña que se me había quebrado EN UNA SEMANA.
La señora que me atendió (gracy) creo así se llama muy grosera, me corto mi uña quebrada y no me puso una más, solo la pinto y ya! Mis uñas quedaron disparejas y sin nada de color y solo por cambiarme el color me cobro $45 dólares.
Siempre voy a otro lado, pero por cuestiones de mi trabajo mis horarios no se acomodan con ella, llevo con esta 4 veces que voy ahí y mis uñas ya están súper dañadas, las pongo en la lámpara y queman.
Aquí usan productos muy baratos y que nos on de calidad.
Horrible lugar
Coming back to update the review. Apparently it's hit or miss here and I had a great experience once or twice but now changing the review because I concur with all the other reviews about gossiping. There are definitely ladies there that will talk about you and gossip, and that is not the environment I want. The last time I came here, they did a terrible job.. to add insult to injury. there are better places to spend your money…
I have been coming to Lush for years and from day 1 I have been so impressed with them. Now more than ever during the COVID pandemic I am even more impressed. I waited a while to venture out because of concerns over COVID, but I was actually in pain from needing my cuticles cleaned. When I waked in I was taken aback by the level of safety precautions in place. They were beyond impressive. Thank you Lush for protecting your customers. We appreciate it.
In case you cannot tell from the pictures there is a plexiglass barrier between clients and the technicians. Additionally at the pedicure spa chairs there is plexiglass on one side of each chair to separate clients from each other.
Great 1st experience. My nails look natural, not bulky and fake. I was shopping for a new nail salon since my last place lost my favorite girl. My coworker recommended Lush Nail. I made an appointment for same day and was seen on time. It was a little more expensive for a nail fill, regular polish $20. but Im happy. My girl today was Ann.
Loved my nails. This place is pricey. You usually get what you pay for. These were $90. I tend to go back because I like the quality. But I loved my nails.
I had an appointment scheduled for my mother daughter and I. This was the most disgusting salon I’ve Ever been in. Not only was it over crowded, but filthy. My daughter sat down and the bowl had dirty water in it. They the lady changed the plastic liner and there was a toe nail it the bowl. My mother went to the restroom and the bathroom was disgusting. Urine in the floor and just dirty. All the equipment was old and dusty, the floor were dirty. We left out of disgust and will NEVER return.

Place Pictures

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Lush Nail Studio Info

Amenities

Accessibility
  • Wheelchair accessible entrance
  • Wheelchair accessible parking lot
Planning
  • Appointments recommended

Today

Opening Hours

Monday 09:30 AM - 07:00 PM
Tuesday 09:30 AM - 07:00 PM
Wednesday 09:30 AM - 07:00 PM
Thursday 09:30 AM - 07:00 PM
Friday 09:30 AM - 07:00 PM
Saturday 09:30 AM - 06:00 PM
Sunday 10:00 AM - 05:00 PM

How to go there

Location