Natural Nail LLC

+1 574-277-2433

12980 IN-23 ste.e, Granger, IN 46530 United States of America

Open Today: -

Quick Facts About Natural Nail LLC

Natural Nail LLC seems to be a popular salon with a dedicated customer base. The comments highlight several strengths of the salon, including friendly and understanding staff, quality service, cleanliness and sanitization, thorough pedicures, and the ability to accommodate multiple customers at once.

One of the strengths mentioned is the friendliness and understanding of the staff. Several comments mention the owners and nail technicians being kind and treating customers like family. This creates a welcoming and comfortable atmosphere, which can make the salon stand out from others.

Another strength is the quality of the services provided. Customers mention that their nails last longer than usual and that the pedicures are thorough. This indicates that the salon pays attention to detail and ensures that customers are satisfied with their treatments.

Cleanliness and sanitization are also mentioned as strengths. Customers appreciate that everything is cleaned and sanitized, which is important for maintaining good hygiene and preventing infections. This attention to cleanliness can reassure customers and make them feel safe and cared for.

The ability to accommodate both appointments and walk-ins is mentioned as a positive aspect of the salon. This flexibility allows customers to schedule appointments in advance or drop in for a treatment when it's convenient for them. This can attract customers who prefer different booking options and make the salon more accessible to a wider range of individuals.

In terms of weakness, one customer mentions a negative experience where their gel manicure peeled off after just one week. This could indicate an issue with the products used or the application technique. While this is just one comment, it is important for the salon to address any inconsistencies in their services and ensure that customers receive long-lasting and satisfactory results.

Another negative comment highlights a particularly bad experience with a nail technician. The customer complains about aggressive removal techniques and a rip in their natural nail. This kind of experience can be detrimental to the salon's reputation and can lead to potential infections. It is crucial for the salon to address the issue promptly, train their staff properly, and compensate the customer for the negative experience.

One customer mentioned that their nails popped off within two weeks. This could indicate a problem with either the quality of the product used or the application process. While the salon rectified the situation by not charging for the repair, this issue could potentially discourage customers from returning.

Overall, Natural Nail LLC has several strengths, including a friendly and understanding staff, quality service, cleanliness and sanitization, and the ability to accommodate appointments and walk-ins. However, there are a few weaknesses that need to be addressed, such as inconsistent product quality and negative experiences with some nail technicians. By addressing these issues and maintaining their positive qualities, the salon can continue to attract and retain customers.

Best TL Reviews

If they ever relocate, I will drive as far as I have to! I already drive almost an hour for the services done at Natural Nail. From the owners to all the nail techs, you can't find a better and friendlier staff. Everyone is kind and understanding. I always make an appointment, but they do accept walk-ins. Not only do I do my mani and pedi, I also use their facial waxing services. Some of their specialists do the best eyebrow waxing work! In terms of cleanliness and sanitization, I have had no worries. Everything is cleaned and sanitized. The one thing that stands out about this place is the quality. I've had work done at other places and this is the only place that my nails have lasted longer than I'm used to. They also do a very thorough job with their pedicures. I highly recommend Natural Nail. If you are having a difficult time finding the right place or quality service, definitely give them a try. You won't regret it. I haven't.

Great Experience. Treat you like family. Owner is great! They offer a lot, including wine while you wait. Who wouldn’t love that? I got a pedicure with my 4 friends and they were able to fit us in so promptly. Beautiful decor! I would highly recommend!

My pedicure was honestly 5 stars. The only reason it’s a 4 is because my mom had a gel manicure where the polish came off completely after one week. Friendly staff, they have a wax special right now that is amazing. Definitely would go back for a pedicure

My grandmother and I went here to get our nails done. I got acrylics and she got a gel

manicure. We had a very pleasant experience and they did great work! Lovely atmosphere. Highly recommend.

DO NOT GO HERE. I went in to get my gel acrylics removed. The nail tech chose NOT to soak my nails and she aggressively used a fake nail to scrape off my set. She ended up ripping off my natural thumb nail and proceeded to stuff a ton of glue on the rip while it was bleeding. At this point, I hope I do not develop an infection from this. I also did not expect to pay for this service yet they still charged me at a way overpriced rate and still expected a tip.

Beautiful clean place. Did a great job, and I’m super picky. Perfectly shaped nails. Even have free beverages. Alcohol included. Satisfied and will be back! See ya in two weeks ????

This is the first time I went there and I asked for acrylics, mind you I haven’t gotten my nails done in a long time. They didn’t cut the cuticles or anything before putting the nails on. I asked for a specific nail design before starting and she said she could do it. So as she was painting them, she couldn’t do the design so I had to pick a different one. (I’m not picky but if you couldn’t do something I wanted then just say so) Someone else could have done them and I would have gotten what I asked for. Within two weeks, 3 of my nails popped off. Not sure if is the quality of the product or performance. I went back to put the first one on again and they didn’t charge me so that was nice.

First time coming here and I absolutely love this place. I'm very picky about who does my nails but he did a great job, he took his time and made sure they were perfect. I will definitely be back!