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Forever Nails

+1 716-833-5424
3500 Main St #360, Buffalo, NY 14226 United States of America
Open Today: 10:00 AM - 07:00 PM

Quick Facts About Forever Nails

Strengths:
1. Customer service: The comment about Theresa being "awesome and very kind" suggests that the staff at Forever Nails place are friendly and provide great customer service. This is a strength as it helps create a positive and welcoming atmosphere for customers.
2. Availability: According to one comment, the salon always tries to accommodate customers and get them in for appointments. This is a strength as it shows that Forever Nails place is flexible and willing to work with their customers' schedules.
3. Long-term customer relationships: The fact that Lynn has been doing someone's nails for 20 years indicates that Forever Nails place has built strong relationships with their customers. This is a strength as it shows the salon's ability to retain customers and provide consistent service.
4. Professionalism: Another comment mentions that everyone at the salon is always professional. This is a strength as it reflects positively on the professionalism and competence of the staff at Forever Nails place.
5. Efficiency: The comment regarding being in and out in good time suggests that Forever Nails place values efficiency and ensures that customers have a quick and timely service. This is a strength as it appeals to busy individuals who may not have a lot of time to spend at a salon.
6. Pricing: The comment about "great pricing" highlights that Forever Nails place offers competitive prices for their services. This is a strength as it attracts price-sensitive customers and can help build a loyal customer base.
Weaknesses:
1. Lack of personal packages: One comment mentions that more personal packages should be offered for the sanitary aspect of the service. This suggests that Forever Nails place may not have a wide range of personalized options for customers to choose from. This is a weakness as it may limit the salon's ability to cater to individual customer preferences and needs.
2. Rude service: The comment about the staff being rude to a customer and refusing to make an appointment suggests a weakness in customer service and attitude. Rude behavior can drive away potential customers and create a negative reputation for the salon.
3. Inconsistency in nail quality: The comment about receiving the "worst nails" with an "awful" design and clumpy application indicates a weakness in the quality of the nail services provided by Forever Nails place. Inconsistency in nail quality can lead to dissatisfaction among customers and negatively impact the salon's reputation.
4. Lack of appointment availability: The comment about being told that the salon was "booked" despite having empty chairs suggests a weakness in communication or scheduling at Forever Nails place. This can result in frustration and inconvenience for customers who may have expected to book an appointment.
Overall, Forever Nails place has strengths in terms of customer service, availability, long-term customer relationships, professionalism, efficiency, and pricing. However, there are weaknesses in the lack of personal packages, rude service, inconsistency in nail quality, and lack of appointment availability, which should be addressed to provide a better overall experience for customers.


Best TL Reviews

I Work with Theresa and she is awesome and very kind. They are a good salon and will always try to get you in. I would encourage more personal packages for the sanitary-Ness of the service...lol but overall very pleased with my experiences.
Lynn has done mom's nails 20 yrs. Everyone is always professional.
Love that place! Manicurist are so awesome!
Atmosphere is nice & quiet, & you're in and out in good time! Please believe me, the nail tech, Theresa ( the first booth) gets it done!!
Ladies were rude told me and my daughter they were booked and they had no customers in chairs. Then we ask could we make an appointment she said no they are very busy.
I love how quick it is for me to get my nails done at Forever Nails. They aren't just quick they do amazing work. I like for my acrylic to be thin, natural looking, and they never disappoint.
Melissa is the best can't wait to get back
Great pricing, great service, no long waits..and fantastic nails!
Worst nails I have ever gotten. design was awful and very clumpy. so ugly and total waste of money

Place Pictures

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Forever Nails Info

Amenities

Accessibility
  • Wheelchair accessible entrance
  • Wheelchair accessible parking lot

Today

Opening Hours

Monday 10:00 AM - 07:00 PM
Tuesday 10:00 AM - 07:00 PM
Wednesday 10:00 AM - 07:00 PM
Thursday 10:00 AM - 07:00 PM
Friday 10:00 AM - 07:00 PM
Saturday 10:00 AM - 07:00 PM
Sunday Closed

How to go there

Location