Phelan Nail

+1 760-868-3153

4188 Phelan Rd, Phelan, CA 92371 United States of America

Open Today: -

Quick Facts About Phelan Nail

Phelan Nail Place is a nail salon with a mix of positive and negative reviews. In order to evaluate the strengths and weaknesses of the business, let's analyze each aspect of the comments.

Starting with the negative comment, the customer expressed a terrible experience with uneven and excessively short nails. The fact that her finger was made to bleed is a major concern. This highlights a weakness in the technical skills of the nail technician and their ability to communicate and follow instructions. Customers expect their nails to be done to their preferences and specifications.

However, it is important to note that this negative comment may be in contrast to the majority of experiences at Phelan Nail Place. The customer acknowledges that there have been recent changes in management and ownership, implying that there may have been improvements made since this feedback was given.

Moving on to the positive comments, several customers mention the friendliness and great customer service at Phelan Nail Place. This is a clear strength of the salon as good customer service can create a welcoming and positive atmosphere, leading to customer satisfaction and loyalty. The comment about the new owners being better than the previous ones suggests that the change in ownership has had a positive impact on customer service.

Another strength highlighted in the comments is the skill and talent of the nail technicians in nail art and creating beautiful nails. Nail art is a popular trend and customers appreciate when nail salons have skilled artists who can create unique and aesthetically pleasing designs. This is likely to attract more customers who are interested in nail art.

Additionally, the comments emphasize the quick service and affordable pricing at Phelan Nail Place. This is an important factor for customers who are looking for quality service at a reasonable price. Quick service can also be a convenience for customers with busy schedules.

Lastly, the repeated mentions of specific nail technicians, such as Kenney and Linda, showcase the salon's strengths in having skilled and valued employees. This suggests consistency in providing excellent service and builds customer trust and loyalty.

In summary, the strengths of Phelan Nail Place include friendly atmosphere, amazing customer service, skilled nail technicians, quick service, affordable pricing, and talented nail art. However, the salon also has weaknesses in terms of inconsistent service quality and a lack of attention to customer preferences and instructions, as exemplified by the negative review. It is important for the owners of Phelan Nail Place to address these weaknesses in order to maintain their positive reputation and attract more customers.

Best TL Reviews

I honestly had the worst experience today. I feel like crying.???? even though it’s just nails I want that. I have my nails done nice for this Thanksgiving. I walk into the salon my nails were pretty big just need little refill and different color and she left my nails so uneven today. I told her not to cut them short and she still did it super super short. She make one of my finger bleed, and one of my nails is super looks so ugly honestly so disappointed with today’s job ???? one hand it’s long the other one all short ????

I have heard that there were a new people running the place so me and my mom decided to give it a go.

These people take your time to make sure that your nails look beautiful. And I would love to come here again and again. These people are way better than the old owners and they make sure that you are satisfied with your nails. Please anybody that lives in feeling give them a chance again because they won't let you down like the last owners have.

Super friendly atmosphere and amazing customer service. Not to mention, great at nail art! Honestly the best nail salon I’ve been to in the high desert.

Quick and inexpensive. Love their work. Linda is so sweet. I have no complaints. Always get compliments on my nails.

Thank you for being close to home for me.

Thank you for a wonderful experience, Kenney did a great job with my manicure and pedicure. Very kind and great customer service, I will definitely be back!

Came for a full set, Kenny is badass. He got me what I wanted and great prices. Come see them, they are very awesome and great customer service.

They such a great job I love my nails!! Will def be coming back lovely customer service ????

I’ve been coming here for months now and they always do an amazing job, takes out the time to do my nails perfect. They are very respectful and nice here. Great service. I won’t go anywhere else.