Quick Facts About Diamond nails & spa
Diamond Nails & Spa is a nail salon that has received mixed reviews from customers. While some comments highlight positive experiences and good service, others describe negative experiences with rough treatment, incorrect services, and injuries. In order to evaluate the strengths and weaknesses of Diamond Nails & Spa, it is important to consider the different aspects mentioned in the comments.
One strength of Diamond Nails & Spa is the positive experiences mentioned in some of the comments. According to one customer, Sara does an amazing job and the entire staff is great. Another customer mentions that the service is good and they will definitely be going back. This indicates that the salon has staff members who are capable and provide satisfactory services. The positive reviews also highlight that the salon is clean and welcoming, creating a pleasant environment for customers.
Furthermore, the comment about the pedicure being relaxing and not rushed indicates that the salon offers a relaxing experience and takes the time to cater to their customers' needs. This attention to detail and customer satisfaction is a positive aspect of the salon.
However, there are several weaknesses highlighted in the comments as well. One customer mentions a negative experience where the nail technician removed all of their nails without consent and charged them for a full set, even though they only wanted a fill. This indicates a lack of communication and attention to the customer's requests. Additionally, the customer states that the nail technician was rough and caused multiple cuts, which is a major concern as it compromises the safety and well-being of the customer.
Another customer also mentions a negative experience where the person performing their pedicure cut their big toenail to the point of bleeding. While another staff member stepped in and did a good job, this incident still raises concerns about the quality of service and the attentiveness of some of the staff members.
Moreover, there is a comment about flies being present in the salon, which may indicate a lack of proper sanitation or hygiene practices. This could cause discomfort for customers and potentially indicate broader cleanliness issues within the salon.
Overall, Diamond Nails & Spa has mixed reviews, with both positive and negative experiences reported by customers. The positive aspects include pleasant staff, good service, and a clean environment. However, the negative aspects include rough treatment, incorrect services, injuries, and potential cleanliness issues. These weaknesses indicate areas for improvement in the salon's communication, staff training, and hygiene practices. It is essential for Diamond Nails & Spa to address these weaknesses in order to enhance customer satisfaction and retain a positive reputation in the industry.
Best TL Reviews
Went in for a fill and asked that she remove the 2 nails that were lifting. She removed all my nails (I didn’t notice this because I was looking through the color book) and then ended up having to get a full set. She was extremely rough while doing my nails and cut me multiple times. When I asked that she fix the shape of one of my nails she just pulled my finger and said my finger was crooked? I was charged for a full set and nail removal even though I didn’t ask for the nails to be removed. Not a great experience to say the least.
Sara does my nails and is amazing!!! They do the BEST pedicures!! The whole staff is pretty great actually!! Definitely won’t be disappointed and very clean!!
Very welcoming staff. Friendly! Hospitality was 100% Clean, so clean! Pedicure was very relaxing. Not rushed. New ownership as of last week. I will be back for sure!
They did a great job. I will definitely be going back there again. i recommend this place
Good service from Leyna. She did well. I felt good after that foot spa. The place is neat and tidy. Thanks!
I love this place! I discovered them out of a few nail shops in the local area on Yelp and I'm happy that I made this decision. I got a fill with gel polish and my experience was absolutely great. The lady who did my nails make sure that I like the shape I like the lens and I like the color and she worked. She didn't make me feel rushed and she didn't make me feel like I had to be repetitive with asking for what I want. My only problem with this shop is that there were a few flies but that could have been because the door was open and it was a hot day that I went. The shop was clean other than that the nail tech open new tools and even open new polish for my nails. I will absolutely be visiting them again! Color 612
One of the guys that was doing my pedicure dug on the side of my big toenail and cut it to where it bled! So a woman that was working there, saw what was going on and she took over and did a great job, but I really don't know if I'll go back there again.
Everyone is always very pleasant. I never leave feeling dissatisfied. Great service and great nails
Place Pictures
Diamond nails & spa Info
Amenities
Accessibility
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Wheelchair accessible entrance
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Wheelchair accessible parking lot
Planning
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Appointments recommended
Today
Opening Hours
| Monday | 09:30 AM - 07:00 PM |
|---|---|
| Tuesday | 09:30 AM - 07:00 PM |
| Wednesday | 09:30 AM - 07:00 PM |
| Thursday | 09:30 AM - 07:00 PM |
| Friday | 09:30 AM - 07:00 PM |
| Saturday | 09:30 AM - 06:00 PM |
| Sunday | 10:00 AM - 05:00 PM |
How to go there
Location
Places
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