Nail Bar 66

+1 217-679-0579

2337 S Dirksen Pkwy, Springfield, IL 62703 United States of America

Open Today: -

Quick Facts About Nail Bar 66

Nail Bar 66 is a nail salon that has received a mix of positive and negative comments from customers. In order to provide a comprehensive analysis of its strengths and weaknesses, we will break down the comments and categorize them accordingly.

Strengths: 1. Great customer service: According to one customer, the salon has excellent customer service. This indicates that the staff is attentive and friendly, which can contribute to a positive overall experience.

2. Natural-looking nails: Another positive comment mentions that the nails done at Nail Bar 66 look natural and not thick. This indicates that the technicians have the skill to create a more natural appearance, which is preferred by some clients.

3. Skilled nail technician: A customer praised a specific nail technician, Chase, for doing a fantastic job on a Mango Margarita pedicure. The customer appreciated the quality of the leg/foot massage and found the technician friendly and funny. This suggests that there are skilled technicians at Nail Bar 66 who can provide a satisfactory experience for customers.

4. Friendly and ready to serve: A customer shared that they drive across town to Nail Bar 66 because the staff is always friendly and ready to serve. This indicates that the salon has a positive reputation for customer service and maintaining a friendly environment.

Weaknesses: 1. Poor understanding of customer requests: One negative comment mentioned that the staff at Nail Bar 66 had difficulty understanding a customer's request to modify a design. This suggests a lack of communication skills or a language barrier, which can lead to dissatisfaction and a failure to meet customer expectations.

2. Rough and painful service: A customer complained about leaving the salon with bleeding cuticles and nails that were stuck to the skin. This indicates that the technician was too rough during the service, causing pain and potential damage to the customer's nails and cuticles. Such experiences can lead to customer discomfort and dissatisfaction.

3. Inconsistent nail quality: According to one comment, one hand was better done than the other, and the customer had to ask for a second coat on their tips since they were opaque. This indicates inconsistency in the quality of the nail service provided at Nail Bar 66. Inconsistent results can be frustrating for customers who expect a uniform finish.

4. Unprofessional behavior: A customer shared a negative experience where a nail technician became angry and unprofessional when the customer expressed dissatisfaction. The technician then cut off the work they had done and the customer was asked to leave the salon. This behavior may indicate a lack of professionalism and customer service skills, which can create a negative atmosphere and drive customers away.

From the comments, it is clear that Nail Bar 66 has strengths in terms of customer service, natural-looking nails, and skilled technicians. However, weaknesses are evident in areas such as understanding customer requests, rough service, inconsistent nail quality, and unprofessional behavior. It is important for the salon to address these weaknesses and work towards improving the overall customer experience.

Best TL Reviews

I left with 2 of my cuticles bleeding from how hard the person went at my cuticles. On top of that, I brought in a picture of a design that I wanted to modify. They could not understand what I wanted to change. I asked at least three different ways. All I wanted to do was rotate the spiderweb from the bottom of the nail to the top of the nail. In one of the corners of my ring nail. She couldn’t understand that. Every single one of my nails are stuck to my skin on the edges of my cuticles. It literally is ridiculous. One hand is so much better done than the other and I had to ask for a second coat on my tips since the black tips were opaque. When I asked about my bleeding nail, they said they’d put antiseptic on it but there’s nothing else they could do. I spent $60 on black French tips and I’m in pain on several cuticles. Would not recommend.

This place has GREAT customer service! Nails look natural and not thick!! I’m highly impressed

took a long time however I love my nails. I took a side view cause the last place I went they were thick but these are not!! great job

Mango Margarita pedicure was amazing. Chase did a fantastic job! Best leg/foot massage. And he was friendly and funny, too! Will return next time I'm in town.

my favorite so far. My mom n I drive all the way across town to Nail Bar because they are always friendly and ready to serve you! Ryan is my go to guy, but they all do a wonderful job! They give you exactly what you ask for! Here are a few examples:

At the start of my service, one of the nail techs began trying to remove my fake toenail with acrylic, while I had polish & everything still on it without filling it down or anything. I explained to him this was painful & I wasn’t used to it being done this way. He became very angry & sent another tech out & I was basically told to ho elsewhere. I was very hurt & decided to try Magic Nails down the road. I just wanted to share my first time experience, I hope no one else experiences this painful situation.

I went here for the first time today and was pleased. Chase did my pedicure and did a good job. Really worked on my calluses. The music was relaxing, something I haven’t experienced at other places. My only complaint was the area where the polishes are kept was a mess. I plan to go back.

I walked into the nail salon and showed them a picture of ombre heat nails and they promised they have the products and were able to do it. So the young guy who is dumb and can’t speak no English at all removed my old nail and started putting new ones he they told me that they didn’t have it and to pick another color or they can do the same with dip powder and it would look the same. During the first nail I informed the nail technician that I didn’t like it and he threw a fit, and he cut off what he had done.

Then what I think was his brother was the one who spoke English to me and told me to leave. and sent me out the store looking like this (picture posted down below) and when I asked him who is the manager he told me he can’t tell me who the manager was. Horrible service for a nail salon I went to on a regular basis was was willing to spend money at even though the young workers ones always have an attitude but this time was outrageous. They shouldn’t run the store without a supervisor.