Quick Facts About Us Nail Salon
Strengths:
1. Quality Results: Multiple customers mentioned that their nails turned out beautifully and they were pleased with the technicians' work. This indicates that the salon has skilled staff who can deliver high-quality results.
2. Friendly and Kind Technicians: Customers appreciated the kindness and friendliness of the technicians. This suggests that the staff creates a welcoming and comfortable atmosphere for customers.
3. Attention to Detail: Customers mentioned that the technicians paid close attention to details, ensuring that their nails looked stunning. This indicates that the salon values precision and takes pride in their work.
4. Excellent Massages: One customer specifically mentioned the amazing massages provided by Marcia, noting that they were of the highest quality. This suggests that the salon offers additional services that enhance the overall experience for customers.
5. Affordable Prices: Several comments mentioned that the salon's prices were reasonable and affordable. This indicates that the salon offers competitive pricing, making their services accessible to a wide range of customers.
6. New Ownership and Management: A customer mentioned that there is new ownership and management at the salon, which has breathed new life into the business. This suggests that the salon may have undergone positive changes that have improved the overall experience for customers.
Weaknesses:
1. Declining Quality: One customer mentioned that over the past couple of years, the salon had gone downhill, with cleanliness and the quality of the nails being compromised. This indicates that there may have been a decline in the salon's standards and consistency.
2. Rushed Service and Lack of Attention: A customer expressed disappointment with a rushed service and a technician who did not properly refill their nails. This indicates that there may have been instances where the staff prioritized speed over ensuring a thorough and satisfactory service.
3. Inconsistency in Nail Shapes and Sizes: Another customer complained that their nails were all different shapes and sizes, suggesting a lack of uniformity and attention to detail in the service provided. This indicates that there may be inconsistencies in the skills and techniques of the technicians.
4. Hygiene Concerns: A negative comment mentioned that the salon was not hygienic, which may raise concerns about the cleanliness and sanitation practices of the establishment. This could negatively impact the overall experience and health of customers.
5. Disorganized Appointment Management: A customer expressed dissatisfaction with their appointment experience, where the technician they had booked did not prioritize their appointment and left without providing the service. This suggests a lack of organization and professionalism in managing appointments and customer expectations.
Overall, US Nail Salon has strengths in delivering quality results, providing friendly service, and offering affordable prices. However, there are weaknesses in consistency, hygiene, and appointment management that may need to be addressed for the salon to improve its overall reputation and customer satisfaction.
Best TL Reviews
My nails turned out so pretty!! This is my second time coming here and both times were amazing. The technicians were so kind and did a wonderful job. I would definitely recommend!!
This is my one stop shop! Anna and Marcia do a fabulous job with everything. When I get dip powder nails they typically last 30 days! Anna always pays close attention to the little details and my nails always look stunning. Marcia gives AMAZING massages! She comes from Brooklyn, New York and gives the highest quality back massages (you'll know if you get a pedicure from her by the leg massage!), however, the prices are insanely affordable! Best salon in the area.
Have been a customer for for 13+ yrs. The last couple yrs the business had gone downhill. Salon seemed dirty, nails were not clean. Lots of rough edges etc. Well there is new life at US Nails in Folsom. New ownership & new management.
Ana has done a great job, cleaning things up and breathing new life into the salon. And you can't beat their prices. Give them a try, you won't be disappointed.
My refill was rushed. She keep filing my skin And now I have cuts along my nail beds. She did not properly refill the nail, just putting a blob of acrylic at the nail bed. All of my nails are different shapes and sizes. This is my first and last time getting my nails done here. I will not be returning.
I absolutely love coming to this nail salon. Ana is the sweetest person and super talented! Best pedicures, manicures, and massages! Highly recommend!
I think that US Nails moved to Ridley during the pandemic. I have gone 3 times so far (2 pedicures, a polish change and eyebrows) and have absolutely loved my experience. Debbie is just so kind and I loved my toes/eyebrows. Her designs on toes are so great! I felt safe there because it was clean. Jenny (I think that is her name) also did a pedicure and I loved how thorough she was! I'm glad I found a new salon to go to!
The worst nail salon I have ever been to! They did not switch automatic filing heads and burned my fingers. Tech was doing my manicure while doing three other peoples manicures. Very rough and rushed while filing. Uneven polish. Not hygienic. Do not go here! Cheap prices but you get what you pay for
I made an appointment for 6:30p on Wednesday, August 11 with Debbie and she obliged. I arrive at 6:25p and they were still working on other clients. I understood, likely a brief delay. Debbie approaches me and I’m 100% sure she is aware that I’m waiting patiently for Joe. She asks can she provide the pedicure while Joe completes another client. And, I ask, just my nails? She agreed. Fast forward, Joe completes his client with a warm towel. I greet him, but he doesn’t actually greet me. I find this unusual. But, what is more intriguing is Joe grabs his lunch and exits. With no regard for my appointment. I find this unprofessional and poor customer service. Debbie tried to explain it, but there is no excuse. If this is how you conduct yourselves, I’m 1000% not interested in patronizing this ever again.
Place Pictures
Us Nail Salon Info
Amenities
Accessibility
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Wheelchair accessible entrance
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Wheelchair accessible parking lot
Today
Opening Hours
| Monday | 09:00 AM - 07:00 PM |
|---|---|
| Tuesday | Closed |
| Wednesday | 09:00 AM - 07:00 PM |
| Thursday | 09:00 AM - 07:00 PM |
| Friday | 09:00 AM - 07:00 PM |
| Saturday | 09:00 AM - 06:00 PM |
| Sunday | 09:00 AM - 05:00 PM |
How to go there
Location
Places
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