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Ciro's Pizza

+1 540-248-4070
52 Laurel Hill Rd, Verona, VA 24482 United States of America
Open Today: 10:00 AM - 09:00 PM

Quick Facts About Ciro's Pizza

Ciro's Pizza has received a mix of positive and negative comments from customers, outlining both strengths and weaknesses of the establishment. In order to provide a comprehensive analysis, the strengths and weaknesses of Ciro's Pizza will be discussed below.
One of the recurring strengths mentioned in the comments is the quality of the food. Customers have praised the Stromboli, cannoli, cheesy bread, and pizza. The Stromboli is described as the "best ever" and the cannoli is also highly recommended. The cheesy bread, although more like a small pizza than bread, is covered in delicious cheese. The pizza is described as top-notch and worth trying, while the calzone is also praised. The use of fresh ingredients and beautiful crust on the pizza are specifically highlighted. These positive comments indicate that Ciro's Pizza excels in delivering flavorful and satisfying food.
The service at Ciro's Pizza is another strength highlighted by customers. The staff is consistently described as super friendly and attentive. Customers appreciate that the staff goes above and beyond by bringing food to the table and checking if anything else is needed. Additionally, some customers mention that the atmosphere at Ciro's Pizza feels like visiting someone's home, adding to the positive dining experience. The willingness of the staff to accommodate customers with pets, such as allowing them on the patio, is also noted as a positive aspect of the restaurant.
Cleanliness is also mentioned as a strength of Ciro's Pizza. Customers comment on the cleanliness of the establishment, which provides a positive impression of the hygiene standards maintained by the staff. This factor contributes to the overall positive experience for customers.
Despite the strengths mentioned above, there are a few weaknesses that customers have pointed out. One recurring concern is the pricing of the food. Some customers feel that the food is not worth the price, particularly when compared to other options in the area. The feeling of not receiving enough flavor or not having enough seasoning in the food is also mentioned in one of the comments. These concerns suggest that Ciro's Pizza might need to consider reevaluating their pricing and ensuring consistent flavor profiles to meet customer expectations.
A significant weakness mentioned by a customer is the poor customer service experienced during their visit. The customer expresses frustration with the rude service received, which has ultimately led to their decision to not return to the establishment. This comment highlights a potential issue with staff training and the need for better customer service practices at Ciro's Pizza.
Another weakness mentioned is the difficulty in placing phone orders. Several comments mention difficulties in reaching the restaurant by phone during specific hours, leaving customers unable to order. This issue raises questions about the efficiency and organization of the restaurant's phone system and potential mismanagement.
Additionally, there is a specific complaint about the quality of the crust on deep-dish pizzas being consistently soggy and having cold spots. This inconsistency in the quality of the crust raises concerns about the consistency of the food preparation and the possibility of some items being frozen or not cooked thoroughly.
In conclusion, Ciro's Pizza has several strengths and weaknesses based on customer comments. Its strengths include the quality of the food, friendly service, and cleanliness. However, there are areas for improvement, such as pricing, customer service, phone order management, and consistency in food preparation. By addressing these weaknesses, Ciro's Pizza can further enhance its reputation and ensure customer satisfaction.


Best TL Reviews

The absolute best Stromboli I have ever had. I ordered the large. It can feed 3+ people. I cannot wait to eat the rest. The cannoli, again, was the best I have had. I am so glad I pulled off the highway. The service was superb. It is like visiting someone's home. Thank you.
Wow what a hidden gem of a place for pizza. I wasn't sure if this was a 4 star place or not as a lot of local places get great reviews even if they are not so great. This place definitely deserves a high rating. The staff was super friendly, brought our food out to us, and asked if we needed anything. For clarification this is not a sit down place with wait service so they are going above and beyond.
Then the food.... The cheesey bread was more like a small pizza then bread but it was COVERED in cheese (and good cheese at that). The pizza was top notch and definitely worth getting. The calzone was really good, I would have liked a bit more ricotta but still a great calzone.
Also we sat on the patio with our dog which was great as we were camping and didn't want to leave him in the camper. If you want pizza, definitely give this place a shot.
not my favorite, and definitely not worth the price. we got a large cheese pizza and cheese bread. nothing special about it. would have given 3 stars, but as we were leaving the older gentleman in the back started coughing all over everything without covering his mouth and it grossed me out. place was very clean, and to quiet for my liking. no music playing at all. pizza crust tasted like water, and didn’t give enough ranch. no hate, just could use a little more flavor.
First pizza place I've been to in a while. Just moved to town and had to try it. Got the 12" Supreme. It was a little wet in the center but everything was fresh and the crust was BEAUTIFUL. ????????????????Going to try the cheesesteak next.
Used to be a regular here... decent pizza in a town where there isn't really any standout Italian. Will not be coming back... tired of rude service. A few months ago they went to a "Sicilian pizza only on Wednesdays!" routine. Problem is, its their best pizza... everything else there is average. Now, try and call in for an order on Wednesdays... they never answer... it rings and rings and rings... then they stop it by putting it on "busy" ... then next time it rings and rings... repeat. Tried to call in today around 11AM... asked for a manager... to pass on how i am feeling as a regular customer... must be a lot of customers calling in to complain as a guy answered, and i asked politely to speak to a manager... "manager only available on Mondays - i am busy, goodbye". Well... place is closed on Mondays so obviously he is blowing me off - worst part is, he didn't even care! So, they just lost a family of 8... and i will pass it on to my fiends. Kind of stinks when a business reaches a point where they don't care about their customers anymore.
They just stop picking up the phone 2 hours before they close. I've tried on three separate occasions to order food around 6-7pm and they just don't pickup. Lunch time is fine, but I'm done getting food from them. If they're mismanaged this poorly I'm scared to know what else they cut corners on.
The crusts on the last two deep dish pizzas have been soggy with cold spots. It makes me wonder if they're frozen and not getting done all the way. That would account for the cold and wet spots.
We stopped to grab a bite to eat on our way back to Pennsylvania. The pizza crust was perfect and just the right amount of sauce. The breaded mushrooms and mozzarella sticks were great as well. The staff was very friendly. We'll definitely stop again if we're in the area.

Place Pictures

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Ciro's Pizza Info

Amenities

Service options
  • Outdoor seating
  • Delivery
  • Takeout
  • Dine-in
Health & safety
  • Staff required to disinfect surfaces between visits
Highlights
  • Fast service
Popular for
  • Lunch
  • Dinner
  • Solo dining
Accessibility
  • Wheelchair accessible entrance
  • Wheelchair accessible parking lot
Offerings
  • Coffee
  • Comfort food
  • Kids' menu
  • Quick bite
  • Small plates
Dining options
  • Dessert
Amenities
  • Good for kids
  • High chairs
Atmosphere
  • Casual
  • Cozy
Crowd
  • Groups
  • Tourists
Payments
  • Credit cards

Today

Opening Hours

Monday Closed
Tuesday 10:00 AM - 09:00 PM
Wednesday 10:00 AM - 09:00 PM
Thursday 10:00 AM - 09:00 PM
Friday 10:00 AM - 09:00 PM
Saturday 10:00 AM - 09:00 PM
Sunday Closed

How to go there

Location