Quick Facts About Le Nail
Le Nail place, as evidenced by the comments above, has both strengths and weaknesses. In order to provide a comprehensive analysis, we will delve into these feedback comments and evaluate the overall customer experience at Le Nail place.
Starting with the strengths, it is clear that some customers have had positive experiences at Le Nail place. For instance, one customer mentioned trying something new with their nails and being happy with the results. This suggests that the salon is able to provide a wide variety of services and meet the customer's expectations when it comes to nail treatments. Additionally, the comment highlights Q's fantastic job, implying that there are skilled and talented nail technicians at Le Nail place.
Similarly, another positive feedback mentions Michelle doing a wonderful job on the customer's nails. The fact that the customer plans to be a repeat customer indicates that Michelle consistently delivers high-quality results and satisfies their preferences. Moreover, the comment emphasizes Michelle's effort in engaging with the customer and asking about their personal life. This reflects positively on the salon's customer service, as it fosters a friendly and personalized experience.
Furthermore, a customer expresses absolute satisfaction with the service, specifically mentioning Kenny's exceptional work on their nails. This demonstrates that Le Nail place has more than one skilled nail technician, which can be a significant strength for a salon. The comment also suggests that the salon has a positive reputation, as the customer plans to bring in additional business. Word-of-mouth referrals are a valuable aspect of any business, indicating that customers are willing to advocate for Le Nail place.
However, the comments also reveal weaknesses in Le Nail place's operations. One customer, after giving the new owners a chance, expresses disappointment with their inability to match gel polish to regular polish accurately. This weakness suggests a lack of attention to detail and potential issues with the knowledge and training of the nail technicians. Additionally, the rough treatment of nails and fingers mentioned by the customer indicates a lack of finesse and potentially insufficient training in providing gentle and comfortable services.
The comment about the nails not lasting as long as expected and the raised prices is another weakness. These factors suggest a decline in the quality of products used and potentially a lack of consistency in the application. This negative experience can lead to customer dissatisfaction and a loss of loyalty.
Another customer's feedback narrates a negative experience with a particular nail technician. This incident calls attention to potential issues with staff management and ensuring consistency in service quality throughout the salon. The mention of rudeness towards the customer indicates a lack of professionalism and customer-centric approach. This negative encounter could result in lost business and a tarnished reputation for Le Nail place.
Despite these weaknesses, Michelle's exceptional service is repeatedly praised in several comments. The consistency in the positive feedback suggests that Michelle is a valuable asset to Le Nail place and consistently provides great experiences for the customers. This particular strength highlights the salon's ability to employ and retain skilled nail technicians who deliver excellent results, ensuring customer satisfaction.
In summary, Le Nail place has both strengths and weaknesses when it comes to delivering nail services. The salon's strengths include the ability to provide a wide variety of services, the presence of talented nail technicians like Q and Michelle, and a personalized customer experience. However, there are also weaknesses such as the inability to match polish accurately, rough treatment, declining product quality, high prices, and instances of unprofessional behavior. Understanding and addressing these weaknesses while capitalizing on the strengths can help Le Nail place improve its overall customer experience and reputation.
Best TL Reviews
I tried something new today with my nails and I was so happy with the results, Q did a fantastic job and I will go back to see him again
Michelle did a wonderful job on my nails today. I will be a repeat customer of her's. She's actually talked to me asked me about myself.
Absolutely pleased with the service!! Kenny done my nails and they turned out fantastic!! Best I have ever had!! Thank u again Kenny and will definitely be back and will be bringing some business with me!!
New owners took over. I gave them a few chances, it was hard for them to match gel polish for nails to regular polish for toes. They kept grabbing the wrong numbers and had to be corrected several times. Very rough on nails and fingers. They filed my skin on a few fingers and caused them to get blisters. Nails also didn’t last 3 weeks like they normally do. Prices have also been raised. It saddens me because I have enjoyed going there over the last 8 years but now I will not be returning.
My first and last trip. The young man who started my pedicure was great but the middle aged woman took over halfway through for some unknown reason and I didn't receive the services promised on the menu for the package I chose and I guess because I'm fat it's ok to be rude to me. Never again.
Michelle is amazing! I got acrylic nails a couple weeks ago somewhere else and they were awful. Very thick and crooked. Michelle went to work and when she was done I was amazed! They look natural. Thanks for excellent service!
Michelle always does my nails so great! Every time is a great experience.
Michelle has done my nails twice. She has done a very good job. She is quick, efficient and gentle. I would recommend her.
Le Nail Info
Amenities
Accessibility
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Wheelchair accessible entrance
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Wheelchair accessible parking lot
Today
Opening Hours
| Monday | 10:00 AM - 07:00 PM |
|---|---|
| Tuesday | 10:00 AM - 07:00 PM |
| Wednesday | 10:00 AM - 07:00 PM |
| Thursday | 10:00 AM - 07:00 PM |
| Friday | 10:00 AM - 07:00 PM |
| Saturday | 10:00 AM - 06:00 PM |
| Sunday | Closed |
How to go there
Location
Places
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