Quick Facts About Angela's Nail & Spa
Angela's Nail & Spa has both strengths and weaknesses based on the comments provided. I will break them down below.
Strengths:
1. Friendly and familiar atmosphere: One customer mentions that all the girls at Angela's Nail & Spa have become like family. This highlights the positive and welcoming environment created by the staff, which can make customers feel comfortable and more likely to return.
2. Beautiful job: Another customer appreciates the quality of the work done at Angela's Nail & Spa, stating that the girls always do a beautiful job. This indicates that the salon has skilled technicians who are able to provide satisfactory results.
3. Loyalty: A customer has been going to Angela's Nail & Spa for the past 8 months and plans to continue visiting the salon. This demonstrates a level of customer loyalty, suggesting that some customers find value in the services provided.
Weaknesses:
1. Unprofessional and poor work: One customer expresses dissatisfaction with the professionalism and quality of work at Angela's Nail & Spa. They claim that their nail came off shortly after getting it done and have no intentions of returning to the salon. This comment highlights a major weakness in terms of the reliability and skill of the technicians.
2. Inconsistent service: Another customer is disappointed with their experience and feels that the salon did not live up to their expectations. They mention that none of the manicurists were recognizable and that nobody knew how to do what they wanted. This indicates a lack of consistency and training among the staff.
3. Inadequate customer service: The same customer who had a negative experience also mentions that nobody offered to fix their nails and that they were left bleeding with poor results. This reflects poorly on the customer service provided by Angela's Nail & Spa, as it did not meet expectations in terms of resolving the issue or offering a solution.
4. Pricey: One customer highlights the high prices at Angela's Nail & Spa compared to other salons in the area. They express their disappointment and state that they will no longer be a customer due to the cost. This suggests that the salon may not offer competitive pricing, which could deter potential customers.
5. Inconsistency with appointments: Another customer mentions that despite making an appointment in advance, they had to wait 45 minutes past their scheduled time. This indicates poor time management and a lack of respect for customers' schedules.
In conclusion, while Angela's Nail & Spa has some strengths such as a friendly atmosphere and positive feedback on the quality of the work, there are also notable weaknesses. These include unprofessional and inconsistent service, inadequate customer service, high prices, and problems with appointment management. Addressing these weaknesses would be crucial for the salon to improve its overall reputation and retain customers.
Best TL Reviews
I ❤️ ALL The Girls Here...
Rose...Jenny...Chi...
Always Do A Beautiful Job!!
Been Going Here Past 8 Months & Will Keep Going Back!! They All Have Become Like My Family!!
Please Give Them A Try!! You Won't Be Disappointed!!
Thanks Girls!! See You Soon!!
XoXo ????
Very unprofessional, pricey and poor work. An hour didn’t pass when my nail literally just came off out of nowhere. Never going back.
What a shame!!! This was my favorite place until TODAY! What a disappointment that i pay to look like a mess when i leave. And what does it say about customer service when no one offers to fix it?! NONE of the manicurist were recognizable and no one knew how to do what i wanted. But the lady recommended to me DESTROYED my nails.. she burned me with the electric file several times. She cut my skin and there's so much extra acrylic powder its pulling off my skin! Im bleeding on 4 fingers! I asked for thick coffin nails NOT LUMPY UGLY SKINNY THINGS ON THE TOP OF MY FINGERS! I specifically SPECIFICALLY asked for my nails to be wide at the bottom cuz i have fat fingers and dont like skinny nails but the pictures show all u need to see! She did terrible! Im not wasting another $.
**Also be prepared they charge full price for kids.. its $17 for my son to get his toe nails clipped n soaked in water... $17!! Gotta be kidding me. No nail polish. Its sad. And if i want them done by the "best guy" there its like a 2 day wait. DONT NOBODY HAVE TIME FOR THAT!
DONT COME HERE. THIS IS HOW YOU COULD LEAVE. ITS NOT WORTH YOUR BEAUTIFUL FACE YOUR BEAUTIFUL SKIN. DO NOT CHANCE IT THEY DO NOT CARE THEY WILL LAUGHT AT YOU WHILE YOUR IN PAIN AND CANT SLEEP AND DONT WANT TO GO OUTSIDE.. DONT COME HERE MY MORENO VALLEY COMMUNITY.
Their pricing is ridiculous i've been going to this shop for 5 years..a color change 35.00 and a fill in 55.00? Wow they have lost a customer.. i went a block down to Jeannies and got a fill in with color 35.00... they also like to force gel polish when u should have a choice
I love when they do my nails there's no cuts near my cuticle from the drill it doesn't hurt at all, they do it so good I recommend you guys to go there !!! And ima go back there next week!!!! (This photo was several months ago but they're still good at doing my nails and urs too)!!!!????????????????
I've been here twice with my daughter. Both times to get a fill, full set, and pedicures. The first time we went I called days ahead to make a appointment. We showed up on time and had to wait 45 minutes after our appointment time. Daniel did both of our nails, they came out good. He really tries to give you what you want. Pedicures really suck here. The first time the lady cut my toe and it wouldn't stop bleeding! The second time the guy didn't even massage my feet. My toe nail polish looked lumpy and when I told him he got irritated, then put cuticle oil on my toes and told me (with attitude)it was the oil. I never felt so uncomfortable. I actually left that nail shop in tears. How can someone treat their customers with such attitude. The shop is clean and they sanitize everything. I definitely wouldn't recommend this place.
It's ok if you don't get a person who is not in a hurry said my daughter. Then my wife said her flower is a Christmas flower in Spring what was they thinking, but whatever it's ok is the rating. Hopefully if you go you'll get better service.
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Angela's Nail & Spa Info
Amenities
Accessibility
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Wheelchair accessible entrance
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Wheelchair accessible parking lot
Planning
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Appointments recommended
Today
Opening Hours
| Monday | 09:00 AM - 07:00 PM |
|---|---|
| Tuesday | 09:00 AM - 07:00 PM |
| Wednesday | 09:00 AM - 07:00 PM |
| Thursday | 09:00 AM - 07:00 PM |
| Friday | 09:00 AM - 07:00 PM |
| Saturday | 09:00 AM - 07:00 PM |
| Sunday | 11:00 AM - 06:00 PM |
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3. Angel Nails