Angel Nails

+1 843-881-4234

1039 Johnnie Dodds Blvd #4, Mt Pleasant, SC 29464 United States of America

Open Today: -

Quick Facts About Angel Nails

Angel Nails has a number of strengths based on the comments provided. First and foremost, many customers highlight the exceptional quality of service they receive at Angel Nails. Customers mention that they have been going to this salon for several years and have never been disappointed. The staff is described as friendly, attentive, and accommodating, making customers feel like they are a part of the family. This personalized treatment contributes to a comfortable and relaxing experience, leaving customers feeling refreshed and satisfied. Additionally, the staff at Angel Nails is praised for their expertise in various nail treatments, including acrylics, gel, powder/dip, and regular manicures. Customers consistently express their satisfaction with the level and quality of service they receive for a variety of treatments. This demonstrates the salon's versatility and the staff's ability to consistently deliver excellent results.

Another strength of Angel Nails is their ability to handle appointments efficiently. Customers mention that they provide realistic timelines for walk-in customers and ensure that they are seen in a timely manner. This efficient service is important for customers who may have busy schedules and need to be in and out by a specific time. Furthermore, Angel Nails is commended for being able to accommodate larger groups, such as for pre-wedding nails. This shows that the salon is capable of handling multiple clients simultaneously while still providing top-notch service.

In terms of the services offered, Angel Nails extends beyond just nails. They also offer waxing and lash extensions, providing customers with a wide range of beauty services in one location. This convenience is appreciated by customers who can fulfill multiple beauty needs in a single visit. Moreover, it further establishes Angel Nails as a comprehensive salon destination.

However, Angel Nails is not without its weaknesses. One customer expressed disappointment with their experience, noting that they had to wait for 15-20 minutes before getting started, even after calling to inquire about making an appointment. This suggests a lack of clear communication or potentially a mismanaged scheduling system. Additionally, the customer felt that the technician rushed their manicure, applied only one coat of polish, and provided a minimal hand massage. This inconsistency in service quality may indicate a lack of attention to detail or an issue with training and supervision of staff. Furthermore, the customer struggled to communicate with their technician due to a soft voice, language barrier, and a mask, which affected their overall experience. This highlights the importance of clear and effective communication in providing a satisfactory service.

Another weakness mentioned in the comments is a negative encounter with a specific staff member. The customer felt disrespected and handled poorly, with the staff member being pushy, rude, and insulting. This kind of behavior is unacceptable in any customer service setting and can significantly impact the overall reputation of a business. It is important for management at Angel Nails to address and rectify such instances to ensure a positive and respectful environment for all customers.

Overall, Angel Nails possesses several strengths, including a strong reputation for quality service, a friendly and attentive staff, and the ability to handle appointments efficiently. They also offer a wide range of beauty services beyond just nails. However, there are also weaknesses, such as potential issues with scheduling and communication, as well as instances of disrespectful behavior from staff members. Addressing and resolving these weaknesses will be crucial for Angel Nails to maintain and improve their overall customer satisfaction and reputation.

Best TL Reviews

Angel Nails is my favorite in Charleston! They have been my go-to for the past three years. I tried out a different nail salon downtown and did not have a good experience which brought me back to Angel Nails. If you come consistently they treat you like family. You will be taken care of here and leave with a perfect mani/pedi <3 I would give 10 stars if I could. Adding a pic from last week so you can see the perfection

I absolutely LOVE Angel Nails. I’ve been going here for the past 4 years and any other place I’ve tried does not even compare to the level and quality of service. I’ve gotten acrylics, gel, powder/dip, pedi’s and regular manicures and every time I am so impressed. The staff is so friendly and attentive. They provide realistic timelines if you walk in without an appointment and will get you in and out by the time you need. I even went here with a group for some pre-wedding nails and they were so accommodating to the entire group. I highly recommend Angel Nails - best service I’ve found in Charleston!

This is the best place to get a Mani/Pedi! Everyone makes you feel like you are a part of the family! I always feel relaxed and refreshed after I spend time here. I have tried many places and have found Angel Nails to be far and away the best! I take all my friends and family members here so they can have this amazing experience. The also do waxing and and lash extensions. This is my happy place. ♥️

Jan and her team are absolutely the best. The gentleman that did my pedicure today made me fall in love. Relaxed on the massage chair, amazing foot and leg massage, then a back massage while the paraffin cooled. This is the most relaxed I have been in about 20 years. RUN... Do not walk... to have a mani/pedi you will judge all others against.

I was disappointed in my appointment... I waited for 15 or 20 minutes to get started (after I called to see if i needed an appointment and they said it was up to me if I wanted to make one).

I paid for the most expensive manicure and pedicure( $71 before tip) and yet my technicianl cut many corners.....I have had other people tell me how great this salon is, and that they give nice back massages etc.. Well. I barely got a back massage, she barely filed my toenails after she clipped them, my manicure was rushed, done in the pedicure seat, she only put 1 coat of polish on my finger nails (I had to ask her to put a 2nd coat on), and I barely got a hand massage. The technician was nice, but she spoke extremely softly, with a mask on and with her accent I could not hear or understand her at all. It was my first mani / pedi in a year and a half, due to an Illness... and I was looking so forward to it..... not sure I'll go back ....

Although I believe the people are nice. I was totally hustled and handled by one of the attendees. She put on tips crooked in less the 30 seconds pushed me to get a pedicure. Which I didn't want. Was incredibly rude and very pushy. Raised her voice was insulting acted like a child was whining about my choices I have never been treated with such disrespect amid an environment of this kind I am incredibly upset, the money was one thing, but her behavior was quite a show.

I ended up spending a $140 + I had to spend 3 hours Trying to repair the mess that she overcharged me for. SMH,

The 2 stars are for the woman who did the pedicure

I had a great experience. I had my nails dipped for the 1st time. Very pleased with the outcome. Good customer service and no long waits. They have a face mask policy and everyone adheres to it. I felt safe and comfortable. When I am back in town I will return to Angel Nails????????????????.

Best nails ever. Jan is wonderful and she knows exactly what I like now, I just pick a colour and she does it perfectly every time!