Christy's Nail Salon

+1 203-773-3640

294 Whalley Ave, New Haven, CT 06511 United States of America

Open Today: -

Quick Facts About Christy's Nail Salon

Strengths:

1. Nice and respectful employees: The salon has a team of employees who are friendly, respectful, and create a welcoming atmosphere for customers. This helps to enhance the overall experience and makes customers feel comfortable.

2. Fantastic men's pedicure: The salon excels in providing men's pedicures. This indicates that they have expertise in catering to a diverse range of customers and can offer specialized services to meet specific needs.

3. Reasonable pricing: Customers appreciate the fact that the salon offers services at a reasonable price. This makes it more accessible to a wider range of customers and ensures that they can enjoy quality nail care without breaking the bank.

4. Professional and beautiful work: The salon is known for its professional and beautiful work. Customers have mentioned that they had a great experience and their nails looked great after visiting Christy's. This suggests that the salon's technicians are skilled and knowledgeable in delivering high-quality services.

5. Patience with first-time acrylic users: Christy's Nail Salon displays patience and understanding when dealing with customers who are getting acrylics for the first time. This is a positive aspect as it shows that the salon is willing to accommodate customers' needs and ensure their satisfaction.

6. Gentle on nails and attention to detail: Customers have noted that the salon is gentle on their nails and pays attention to detail. This is crucial in maintaining the health of customers' nails and providing a satisfying experience.

7. Customer service and care: Multiple comments mention the exceptional customer service and care received at Christy's. This includes going above and beyond to make customers feel like family and providing a warm and welcoming atmosphere. Such positive experiences contribute to building trust and customer loyalty.

Weaknesses:

1. Cleanliness concerns: One customer commented on the salon not being very clean. This is a significant weakness as cleanliness is essential in maintaining a safe and hygienic environment for customers. Addressing these concerns should be a priority for the salon.

2. Inconsistent quality: Another customer mentioned receiving a poor quality service, particularly with regards to their feet. Inconsistency in service quality can lead to customer dissatisfaction and a negative reputation. Improving consistency in delivering high-quality services should be a focus for the salon.

3. Equipment disinfection: The comment about using the same utensils on everyone without disinfecting raises a red flag. Proper sanitation and disinfection protocols are crucial in preventing the spread of infections. Implementing strict hygiene practices is essential to ensure customer safety and maintain a good reputation.

Overall, Christy's Nail Salon demonstrates several strengths including friendly staff, specialized services for men, reasonable pricing, professional work, patience with first-time customers, attention to detail, and outstanding customer service. However, the salon must address cleanliness concerns, improve consistency in service quality, and ensure proper equipment disinfection to enhance the overall customer experience and reputation.

Best TL Reviews

Nice and respectful employees. I enjoyed my experience there and my nails came out great!

Fantastic men's pedicure. staff was excellent

Reasonable pricing.

Great experience. The technician was very nice and friendly. I will be returning. This is my new nail salon

They were very patient with me getting acrylics for the first time and did a really professional beautiful job

I got a full set of acrylic at Christy's. They do great quality work. They are very gentle on your nails. They don't put their drills up super high like other salons. This is the first time I've ever asked for almond shape and got a true almond shape. They very nice people. I will be returning to get my nails done.

Long story short these beautiful people treated my mother so well! I mean it's not just about the service. When I say we went in strangers seeking to become customers and ended up feeling more like family it's the whole truth!! I never experienced that type of love at the nail salon.. no never! They've earned my respect & loyalty. They treated my mother, who was getting a mani and pedi as I accompanied her, with so much care & love.. I mean.. this is a great example of being loving, kind, genuine and beautiful!! Christy's on whalley ave is the GO-TO! You get more than what you pay for.

May our righteous heavenly Father God continue to bless you all.

I only came in for a polish change but the nail tech was so precise about her work and actually took her time. I just had a manicure a week before and she did a quick tpuch up on my nails by filing them down and cutting my cuticles. Great service. Worth the trip.

I am visiting from out of town and was looking for a good nail salon for a mani/pedi and this appeared to have good reviews. The place is not very clean, they used the same utensils on everyone without disinfecting and they did a horrible job on my feet. When I stood up all of my toes were uneven and they did not do a good job at fixing. I ultimately had to leave and go to a whole other salon to get my feet fixed and my mani. I would give one star but they were fairly nice and displayed fair customer service so I will give two