Glamour Nails

+1 202-750-6612

1422 North Capitol St NW, Washington, DC 20002 United States of America

Open Today: -

Quick Facts About Glamour Nails

Glamour Nails place has received a mixture of positive and negative comments from customers. In order to assess the strengths and weaknesses of the place, let's examine each comment in detail.

Starting with a negative comment, a customer expresses frustration over the unprofessional behavior of a lash technician. The commenter mentions that the technician double-books appointments and does not prioritize clients. Moreover, the commenter highlights issues with the quality of the lash extensions, as they tend to come off quickly. This comment highlights a weakness of Glamour Nails place regarding the unprofessionalism and poor service provided by the lash technician. This could potentially impact the reputation of the business.

On a contrasting note, another customer had a positive experience at Glamour Nails place. They mention that they made a last-minute appointment and were gratified with the accommodating service provided by the staff. They express their satisfaction with the service by praising the skills of the student who did their gel nails, as well as the nail art done by Sheila. The customer emphasizes the beautiful outcome and their aspiration to return to the salon. This comment reflects the strength of Glamour Nails place in terms of their ability to provide excellent service and fulfill customer expectations. The skilled staff and their attention to detail contribute positively to the customer experience.

However, another negative review raises concerns about the rudeness of a nail technician. The customer claims that they were neglected three times during their visit, despite informing the technician about their time constraints due to a wedding rehearsal. The lack of consideration and the overall rude behavior of the technician are highlighted as weaknesses of Glamour Nails place, which could drive customers away.

Additionally, a customer expresses disappointment with the quality of the designs done on their nails. They claim that the male technician made their nails lumpy and did not listen to their preferences. The customer also mentions that the technician ignored their requests for modifications and disregarded their dissatisfaction, stating that they were being too picky. This comment sheds light on another weakness of Glamour Nails place - a lack of attention to customer preferences and an inability to rectify mistakes.

Shifting the focus to a more positive review, a customer expresses delight at the reasonable prices and friendly staff at Glamour Nails place. They specifically mention a $35 gel manicure and express their satisfaction with the outcome. This comment highlights the strength of Glamour Nails place concerning affordable prices and friendly service, which contributes to customer satisfaction.

In another positive comment, a customer highly recommends a specific nail technician named Ruth. They mention being overly pleased with their nails and express their intention to return to Glamour Nails place solely to have Ruth attend to them again. This comment showcases the strength of Glamour Nails place in terms of having skilled and talented technicians who can deliver exceptional results.

Lastly, a comment mentions the names of specific staff members and their contribution to the customer's overall experience with Glamour Nails place. While the customer states that the technician did not know how to do the requested design, they included a photo for reference. This comment highlights a weakness of Glamour Nails place in terms of the competence of certain staff members in executing complex designs.

In summary, Glamour Nails place has several strengths and weaknesses based on the comments provided. Strengths include accommodating last-minute appointments, skillful technicians, friendly staff, and reasonable prices. However, weaknesses include unprofessional behavior, poor customer service, staff not adhering to customer preferences, and lack of competence in executing specific designs. It is important for Glamour Nails place to address these weaknesses in order to maintain a positive reputation and ensure customer satisfaction.

Best TL Reviews

DO NOT!!! Book the lash lady she’s very unprofessional, she will set up your appointment and when you get there she’s already doing somebody else’s lashes at your time! This was my regular lash lady, until I realized she don’t give a D about her clients it’s all about the money!!!! I’ve sent people to her that stop going for the same reason. If you really need them done she’s NOT the person!!! She does good work, but the last few times the glue was not holding up, my lashes started coming out the next day. Overall her service is NOT worth your time!!

I made an appointment last minute and they were not only able to accommodate me, but they gave me excellent service! I brought in a picture I found on Pinterest as my inspiration and they made it happen perfectly! Katherine (a Student) did my gel nails, and she was very careful and fixed any of the mistakes that were noticed. She also made great conversation! Sheila did the art on my nails while supervising the student and they look so so beautiful!!!

As a side note, the shop is on a side of North Capitol that has a lot of solicitation. A few times during my visit, people came in off the street trying to sell random items and were very clearly bothering some people. The owner stood her ground and told them to leave, but they didn’t leave until someone caved and the sale was made. I hope Glamour Nails can someday find a better location or better security because the service they offer is impeccable. I will DEFINITELY be back.

Worst experience ever. The lady doing my nails literally left me three times to do others nails when I told her I had a wedding rehearsal to go to. Just extremely rude as well. I'll take my money somewhere else.

They do not know how to do designs. The male made my nails lumpy. My pedicure was not done correctly. I told the guy multiple times I do not like my nails he kept right on doing them very wrong. When I complained to someone else he said I was being too picky. Do not go here.

Really nice people and accommodates a last min appointment. Only $35 for a nice gel manicure Im very happy with my nails:)

HIGHLY RECOMMENDED????. Beyond pleased with my nails. Nail tech was Ruth and I’m going back today to see her. I was very very happy with the work she did. Last pic is about a month later

Ask for Titi she is the women who does y’all the stuff there there may be a longer wait but it was worth it if you need a quick fix and a lasting nail job

My mani padi and eyebrows done by Len design by Tony (I wanted a butterfly but he didn't know how to do it) **Note the last picture is what I wanted**